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Customer Ratings & Reviews

Your price for this item is $2,799.99

Customer reviews

Rating 4.4 out of 5 stars with 1059 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 3.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Design

    Rating 3.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers appreciate the Family Hub 24.2 Cu. Ft. 3-Door French Door Refrigerator's smart features, particularly the large screen and the ability to view the inside of the fridge. They also value its spaciousness, design, and music player. However, some customers have expressed concerns about the small ice maker, limited storage space, and limited apps.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,059 reviews
  • Rated 5 out of 5 stars

    Great!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a few little glitches in the beginning, but can I tell you my refrigerator, microwave and dishwasher came on time. The delivery guys were awesome. Yes,I will buy again and again. Love all My new appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Fridge for the Busy Cook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fridge is great for the busy person who likes to cook. The touchscreen is easy to set-up and helps to manage and maximize what is in the fridge. Also keep on other things in the house and in life. Best feature is the grocery list feature and the camera so you can check up on what is in there.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is so proud to be able to make life just a little bit easier with features such as the Family Hub. It's great to hear that you're enjoying using it and we're happy to have you as part of the Samsung Family. ^Lo Samsung

  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features with a slick design. Very spacious.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's okay...still needs improvements!!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is nice roomy and some of the features work great. However, the selling point for this Samsung was the fact you can watch tv on the screen while cooking. I have had the most aggravating time getting this to work properly...the image will cut out while watching, the sound, and picture may skip or delay. The excuse was the internet had that checked and even updated the speed move the modem nothing seems to work. So we have a huge tablet with a few other issues which Samsung or Best Buy are unable to fix. Again, I love the roomy and freezer storage.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gap between the doors at top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The is a small gap between the 2 doors on the top..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gorgeous refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung refrigerator is a stunning addition to my kitchen. It’s large enough on the inside for a family and works well. The screen on the outside is loads of fun to use and practical. Did I say the refrigerator is gorgeous? I love my new refrigerator!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    its "smart" AND pretty to look at, too

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the stainless steel black finish is gorgeous! and the smart hub connectivity tells you when you need to buy milk, soda, fruit or whatever else. hope samsung enables more 3rd party apps/entertainment options to take advantage of that huge screen on the door!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The on screen display is easy to use. Its basically the same as using your phone or tablet. You can mirror your television on it. Has bluetooth to connect to Android or iphone. It has a internet browser. You can go on youtube. Set reminders, add pictures, weather, etc.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Saul, We appreciate all the great features that you have pointed it. It is a pleasure to have you as part of the Samsung family. ^Lena Samsung

  • Rated 5 out of 5 stars

    Great tech refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant at first if I needed this technology in a refrigerator but when it came and was all set up I realized it was well worth the money. Nothing beats the internet search right when you are cooking a receipe with the large pictures right on screen. I love the upgrade my family and I made

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love the size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new refrigerator is large and I love that. I like the way the ice marker works as opposed to my old refrigerator. The freezer is different as well. I previously had a side by side. The new one is a drawer and it is much easier to find items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! I love that it syncs to my phone. Making grocery shopping more convenient when I can just add it right on screen and it goes directly to my phone. Also being able to play music while cooking with my family. I highly recommend it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for a moderate shopper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is great. Keep in mind, there is no drain underneath the water/ice spout. The shelving space is limited and the shelves are fairly thin. Overall, love the refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator. Keeps the family connected and can exchange messages, brief news, etc. My daughter loves painting and sending them to me. The only thing i should change is the tray you cannot open unless you have the 2 top doors open. But, thats something you can live with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product, really amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family loves the product, Bixby helps organizing our lives as a family as we have consolidated our schedules into its calendar, recipes at a touch (or asking Bixby), videos, music, view inside is helpful even though we are mainly focusing on the shopping list...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator for a connected household

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our recent purchase of Samsung Family Hub 24.2 cu ft French Door refrigerator is such a smart device that it is more than an appliance. It’s an entertainment center as well as we can watch TV, listen to music and news, display photo slide shows, etc. It understands voice commands too! :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator works great. The screen can be very useful but it is not easy to learn. The app worked for me at first on my phone. Most features still work but the view inside my fridge always says offline now on my app

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your feedback, Tdawgg. ^Lo Samsung

  • Rated 4 out of 5 stars

    Fun but not worth the $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a lot of fun but when it comes down to using the fun it's not often used or needed for the cost. I'd say save the extra dough unless you want to have the coolest way to look at your dough :)

    No, I would not recommend this to a friend
  • Cons mentioned:
    Space

    Rated 3 out of 5 stars

    Nice features but misses essentials

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product does not work as well as I thought. For some reason it drops WiFi connection. It’s also a bit hard to use with taller items, such as wine bottles and juice jugs, etc.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, KYoung. I understand that it's frustrating when the expectations from a product don't quite match the results. Here is a link that I believe will help you determine why the WiFi keeps disconnecting and what can be done to fix it (http://bit.ly/2EbM3KO). Thank you for choosing Samsung! ^Lo Samsung

  • Rated 5 out of 5 stars

    Wonderful fridge!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. Does fridge job and has great features and a TV on the door. With features like shopping lists that report on an app that helps you when your at the store. And lets your kids leave you messages and love . Love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The product is alright.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is alright. The quality feels a bit cheap. I love the fact that my daughter can draw on it, and we are able to see what's inside the refrigerator without opening it. Still getting use to the perks.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Tola! There are a lot of really great features with this refrigerator. We're very thankful that you chose Samsung to be part of your family! ^Jecca Samsung