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Customer Ratings & Reviews

Your price for this item is $2,799.99

Customer reviews

Rating 4.4 out of 5 stars with 1059 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 3.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Design

    Rating 3.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers appreciate the Family Hub 24.2 Cu. Ft. 3-Door French Door Refrigerator's smart features, particularly the large screen and the ability to view the inside of the fridge. They also value its spaciousness, design, and music player. However, some customers have expressed concerns about the small ice maker, limited storage space, and limited apps.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,059 reviews
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is fantastic, I love it and more importantly my kids love it. With it we are able to keep things more organized with the to do list. We are really enjoying all the features of this refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome fridge... Eye catching

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First & foremost, the customer service at Best Buy was impeccable. The fridge is eye catching and fun at the same time. I love my new fridge and so do my guests!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it until started to freeze

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was working so good until a couple months ago that it started to freeze in some parts causing our food to freeze.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    High Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge works very well. The software of the display could be better, but is the most technically advanced available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life is more easier was a tablet on the fridge doo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome refrigerator, black stainless steel, a tablet on the door and three cameras to see inside fridge while your shopping at the market,using your smartphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fridge! The tablet is such a great feature as it’s ability to surf the internet and add apps adds a modern touch. I highly recommend this fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this a month ago, still getting used to the smart hub features but so far doing great. We have owned Samsung appliances before and never had any problems with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole family loves this refrigerator, lots of room and very convenient. Also the recipe app on the fridge is awesome when you are cooking.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi, JessG! I'm happy to hear that your new Samsung refrigerator is providing you with the storage space your family needs. Thanks for taking a moment to leave a great review! It is a privilege to be a part of your home. ^Mae Samsung

  • Rated 5 out of 5 stars

    Great stove and refrigerator.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went online and was able to see and review the stove and refrigerator in great detail. The prices were very affordable and we are at this time enjoying the products.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Could be better

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looked like a great product at first until we actually started using it. The first thing we noticed is that it is way smaller on the inside than our previous refrigerators. Please note that we have had just regular refrigerators - nothing fancy. We couldn't even fit all the items in this one when transferring stuff from our old unit. Next we realized there was no way to get ice out of it without using the dispenser. This is a problem especially when anyone wants a glass of ice water late at night & also when you want to put ice in a cooler, even a small one! To top it off, the fancy screen part is like it's possessed. It starts typing stuff all by itself & puts in a bunch of random letters over and over. While it does that it reaches the max & starts dinging and dinging that it's over max & you can't get it to stop. Very frustrated with it & wish i could just go back to my good ol' regular GE.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi 3CDares! I have this link (https://bit.ly/31QrBuy) that I believe may be useful to you. It has what steps to take if the Family Hub panel is not working properly. ^Jecca Samsung

  • Rated 5 out of 5 stars

    It all connected right away with my Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Family Hub is just fun! Besides that it is a great deal for all of the extra features on this unit. I love my crushed ice (you just have to be sure to put it up to the top to avoid spilling. I love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little gimmicky, but good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's basically a photo album in the kitchen. Everything works like it's supposed to, only complaint is the occasional need to reconnect to WiFi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far it's awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge but better tech. We love listening to Pandora while we are cooking. The weather and morning brief are great too. No more having to cover the fridge with magnets!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anxiously waiting!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so excited to get this refrigerator! I am having a house built and the closing keeps getting pushed back. But I’m really looking forward to trying it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this fridge. It not only looks awesome but when guests come over its definately a conversation starter. Easy to use and handy. Very happy with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my dream fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this fridge, ive been eyeing it for such a long time and decided to get it. The tablet screen is what catches my attention. make my kitchen looks fanicer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fridge and it is pretty roomy inside. I just wish the freezer was a bit bigger. I’m still getting used to finding things in the freezer since I previously had a side by side fridge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good refrigerator, but I had to return it due to making loud/weird noise coming from the back. The hub was fin though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for a busy family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We renovated the kitchen and would have never believed that we would need this level of electronics, but somehow we do. The communication that it allows is awesome, the easy of use also awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice and techy fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Display size and function is very nice!! Easy to use and easy to connect to home wireless network. Also syncs to my tv. I like the way the water dispenser fills cups soo fast. I love it!

    I would recommend this to a friend