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Customer Ratings & Reviews

Your price for this item is $2,799.99

Customer reviews

Rating 4.4 out of 5 stars with 1059 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 3.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Design

    Rating 3.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers appreciate the Family Hub 24.2 Cu. Ft. 3-Door French Door Refrigerator's smart features, particularly the large screen and the ability to view the inside of the fridge. They also value its spaciousness, design, and music player. However, some customers have expressed concerns about the small ice maker, limited storage space, and limited apps.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,059 reviews
  • Rated 5 out of 5 stars

    Super cool !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my old fridge with this one. It has so many cool features I doubt if I’ll ever figure them all out what a marvel it is. Also it keeps thing well organized and super cold

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re not tech savvy have someone who is set it up for you. Love the notification that the door was left open! That and the pictures my kids draw and save for me to see

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you, Mary, for letting Samsung be part of your family. ^Jecca Samsung

  • Rated 4 out of 5 stars

    Great Icebox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a a great icebox for any high-tech person. I do not like the little bit of freezer space there is. You are paying for the tech and not the space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that installed my unit was very careful and made sure they did not nick or damage my walls, and they tested everything and help with operation of unit.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lots of options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the computer option but the fridge seems to have less space than the side by side. I'm not real found of the pull out bottom freezer either. I like the newer ones that open up side by side they have but those cost even more. Overall it disconnects from out internet often even though it says the signal is strong. Haven't figured that out yet. I'm sure once we do we will enjoy the features much more. Have only had it about a month.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for taking the time out of your busy day to share your experience with us. ^Lo Samsung

  • Rated 5 out of 5 stars

    Best smart fridge I ever had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A smart functional fridge that u dont have to leave ur kitchen for anything u can watch movies answer doorbells n ask it for a recipe to cook for dinner oh and it keeps ur food cold

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We enjoy the fridge minus the icemamer it leaks and in turn we end up with water on our floor, we've had it replaced and still the same thing!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there, Jeads84! I have this link (https://bit.ly/2qGfbCm) that may help with your leaking ice maker. Thanks for choosing Samsung. ^Jecca Samsung

  • Cons mentioned:
    Limited apps

    Rated 3 out of 5 stars

    Need more Apps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good refrigerator but I am disappointed in the amount of apps available for the family hub.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only is this an unbelievably efficient and good-looking fridge, the fact that it's connected to the outside world and all those features make this an absolutely amazing appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    State of technology refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy access and one of a kind display screen on this Samsung refrigerator Spacious freezer double section allows for storing variety of items with ease and comfort

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Worked well until it didn't

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off - I am a loyal fan of Samsung products and electronics all the way back from CRT TVs. We were very excited about this purchase. Wife and kids loved the addition of the new screen and AI to the kitchen. After having owned this refrigerator for 2 months... Pros: * Fridge and freezer space adequate for a family of 5. * Great looking exterior. * Relatively quick replenishing ice-maker. * Generally low noise. * Some of the Family Hub features. Cons: * There's no app store of any kind. You're stuck with whatever apps the fridge is shipped with. * Bixby is the dumbest AI I have ever came across. EX: - Hi Bixby. Add Bottled water to the shopping list. - I added two items. "bottled" and "water". EX 2: - Hi Bixby. Open TuneIn, play CNN station. - I need you to sign in to Spotify for this. * Touch screen stopped working after just two months of use. Ticket is pending with Samsung Support.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for taking the time to share your detailed feedback with us. We are happy to hear that you are on your way to getting your problem resolved. Thank you for choosing Samsung. ^Lo Samsung

  • Rated 5 out of 5 stars

    Me, My Family love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I searched a lot before i do choose this fridge, im speechless, its amazing and all of my Family love it. Will recommend it to any one wants a fridge with it future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and good value for its money. Connected to my TV,phones,watch YouTube,draw pictures,etc. worth more than it’s valued

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great all in one

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing you can possibly need more after owning this fridge. It does everything

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good smart refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator who are interested on building an smart hub at home which can connect with all other smart devices like Samsung TV etc

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      A smart refrigerator and a smart decision! We're so glad you chose us, Vinuth! Thank you for allowing us to be a part of your home. ^Mae Samsung

  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge was great buy for the price range and they price match it has that great big display hopefully holds up with time. Overall great experience so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this fridge and just love it. Connects to all devices ... my girls love to practice their writing on it. Am still learning about the different apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent fridge for techy people

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never owned a smart fridge up to this point and boy has it changed nothing in my life. Don't get me wrong I love it but it didn't change much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I live samsung product. Very easy to use and looks fantastic in my kitchen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work really good, major upgrade to our kitchen. Pretty good speakers also, very surprised. Overall a good buy

    I would recommend this to a friend