Customer Ratings & Reviews
- Model:
- RF265BEAESR
- SKU:
- 5728819
Rating by feature
- Storage Capacity
Rating 3.3 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Design
Rating 3.4 out of 5 stars
Customers are saying
Customers appreciate the Family Hub 24.2 Cu. Ft. 3-Door French Door Refrigerator's smart features, particularly the large screen and the ability to view the inside of the fridge. They also value its spaciousness, design, and music player. However, some customers have expressed concerns about the small ice maker, limited storage space, and limited apps.
This summary was generated by AI based on customer reviews.
Great touch screen.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my refrigerator it is very beautiful and has so any useful features. I can only describe in one word “EXCELLENT”. I love, love, love it. 100% recommend.
I would recommend this to a friendGreat Refigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My family and I are always on the go, so it was nice to have this refrigerator with the technology it has. The built in camera system plus other applications are great!
I would recommend this to a friendLove it but...
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker is very noisy. This model has no access to the ice bucket. Ice only comes from the door.
I would recommend this to a friendGreat fridge for a family that's into technology
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If your into technology and looking for refridgerator thats high performance, then this refridgerator is for you.
I would recommend this to a friend- Cons mentioned:Space
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So the iPad on fridge is just that cameras inside cool not to much space inside
I would recommend this to a friend Fantastic Appliance
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just love this product it is fantastic to have in your home I advise everyone to get one extremely nice great job Samsung number one product
I would recommend this to a friendOverall Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is excellent but the app isn't. Difficult to make use of all the features from my phone. Samsung makes a great fridge just isn't integrated like I thought.
I would recommend this to a friendWe love this fridge!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We absolutely are in love with this fridge! Especially when we are at the store and need to know what’s inside, we can look anytime we want! It’s great!
I would recommend this to a friendFabulas technology
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge has apps lie a phone everything can be displayed on a large screen. Camera built in so you can see what's inside without opening the door
I would recommend this to a friendBrand response from Samsung
Posted .Quality and technology, I don't think anything nicer could be said! Thank you for the 5-star vote of confidence. Samsung is proud to be part of your home. ^Shifa
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected but wish setup of SmartThings was easier. No as roomy as I expected inside that it’s now in the house but still very functional.
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great refrigerator my entire family is enjoying it. The applications help to bring together our daily lives. I would recommend this refrigerator to anyone
I would recommend this to a friendAwesome!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new fridge. The screen works great, easy to clean and keeps my food fresh. No complaints. Would definitely recommend.
I would recommend this to a friendLove
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge! It’s a fun piece in the kitchen. There are quite a bit of features I don’t think I’ll ever use but nonetheless it’s convenient.
I would recommend this to a friendBrand response from Samsung
Posted .Hey AlyS, it'll be a lot of fun to explore all the features when you have time! Having fun in the kitchen is a huge bonus. Thank you for choosing Samsung. ^SuSu
Higher End Fridge
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a very neat fridge but also pretty expensive. If you don't mind the price tag them go for it.
I would recommend this to a friendBrand response from Samsung
Posted .Thanks for sharing your thoughts, kidsb4myself! Samsung appreciates your feedback. ^Jecca
Does what it says
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Not too big and not too small. Installation was easy and found the tablet to be more useful than I thought I would.
I would recommend this to a friendAwesome fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the coolest refrigerator it’s efficient and really easy to use and really beautiful to look at couldn’t be any happier with this purchase
I would recommend this to a friendBrand response from Samsung
Posted .A cool refrigerator for our coolest customers! Thanks, Marin, for sharing your opinions. ^Jecca
So far so good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recently purchased this refrigerator and so far no issues. A big eye catcher and fun...Hope it stays in good working order.
I would recommend this to a friendLooks great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t used it yet but looks of it is amazing we are waiting for our new house to be ready
I would recommend this to a friendAwesome purchase!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I initially purchased this for my children but I quickly became more intrigued with my Samsung refrigerator by the day! I’m glad I decided to get it.
I would recommend this to a friend- Cons mentioned:Warranty
Buyer Beware
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I rarely post reviews on products but buying this refrigerator was a mistake. The refrigerator itself is great but the ice maker continuously freezes over. Within the first few months of purchase we started having problems. Samsung covered the repair cost of over $1,100 under warranty. However, lest than a year after what appeared to be a total I’ve maker replacement its happening again. Now it’s out of warrant. Do your research on this product. There’re far to many people in the same predicament as I am. I wish I was more thorough in doing research before I made this purchase.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I realize you are experiencing issues with your refrigerator ice maker. I would love the opportunity to change that. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142460078. We thank you for being a part of the Samsung family. ^Brad