Customer Ratings & Reviews
- Model:
- RF265BEAESR
- |
- SKU:
- 5728819
Customer reviews
Rating 4.4 out of 5 stars with 1059 reviews
(1,059 customer reviews)Rating by feature
- Storage Capacity3.3
Rating 3.3 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Design3.4
Rating 3.4 out of 5 stars
Customers are saying
Customers appreciate the Family Hub 24.2 Cu. Ft. 3-Door French Door Refrigerator's smart features, particularly the large screen and the ability to view the inside of the fridge. They also value its spaciousness, design, and music player. However, some customers have expressed concerns about the small ice maker, limited storage space, and limited apps.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
High technology
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High technology, i loved it! Highly recommend click here: https://bit.ly/3HlcJ9x
I would recommend this to a friendRated 5 out of 5 stars
Best refrigerator out there samsung of course
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is a beast ....I love everything about it and overall I love the smart tech it has on it
This review is from Samsung - Family Hub 24.2 Cu. Ft. 3-Door French Door Fingerprint Resistant Refrigerator - Black stainless steel
I would recommend this to a friend- Cons mentioned:Ice maker
Rated 1 out of 5 stars
Samsung ICE Maker Nightmare
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have been through two Samsung Refrigerators and will have to say the demise of this refrigerator is the ice maker. There is absolutely no fix for it as will continue to frost over and quit making ice. I was told the update kit will fix it, but after two refrigerators we will stick with the ice maker in the freezer. There a huge class action law suit on these and Samsung knows about it, but does not want to do anything about it. Absolutely be warned that any of these refrigerator brands with the ice maker in the refrigerator and not the freezer you will have issues down the road. If it was not for the ice maker the refrigerator itself is awesome for that matter for any brand. BUYER BEWARE!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are experiencing issues with your Samsung Refrigerator. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142859432. We thank you for being a part of the Samsung family. ^Brad
Rated 5 out of 5 stars
Great product; average installation experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung Family Hub refrigerator is a great addition to our kitchen! It's fun and full of organization help and useful information.
I would recommend this to a friendBrand response from Samsung
Posted .We are proud to be able to offer a refrigerator that makes life just a little easier. Thank you for welcoming the Samsung family into your home. ^Lo
Rated 4 out of 5 stars
Update to my parents kitchen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Digital smart screen is so useful and it have been great using it variety of purpose.
This review is from Samsung - Family Hub 24.2 Cu. Ft. 3-Door French Door Fingerprint Resistant Refrigerator - Black stainless steel
I would recommend this to a friendRated 4 out of 5 stars
Worth it if you have the extra money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a fridge with a tablet stuck in it. Very nice. My only complaint is that the shelves should be more customizable.
I would recommend this to a friendRated 5 out of 5 stars
GREAT REFRIGERATOR
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase rhe refrigerator after reading athe good reviews. The refrigerator is great and it looks really nice.
This review is from Samsung - Family Hub 24.2 Cu. Ft. 3-Door French Door Fingerprint Resistant Refrigerator - Black stainless steel
I would recommend this to a friendRated 5 out of 5 stars
Great experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They showed up to my house and delivered and installed everything in less then an hour being I had a hour lunch break!! Great product and great service
This review is from Samsung - Family Hub 24.2 Cu. Ft. 3-Door French Door Fingerprint Resistant Refrigerator - Black stainless steel
I would recommend this to a friendRated 5 out of 5 stars
I love
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love so much hopefully in my new house I can buy the new cause I I love that too much!!!! You can do what ever in side there
This review is from Samsung - Family Hub 24.2 Cu. Ft. 3-Door French Door Fingerprint Resistant Refrigerator - Black stainless steel
I would recommend this to a friendRated 1 out of 5 stars
Do not buy black stainless products !!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This review is for BOTH the $2600 refrigerator and $800 dishwasher we purchase ed. These looked beautiful in the store, but Black Stainless is an ill thought out, horribly implemented, idea. The ‘black stainless’ is nothing more than an applied coating on stainless metal that scratches FAR to readily. How companies can be selling this garbage is inexcusable!!! We owned the $800+ dishwasher ONE DAY and my wife accidentally slide her purse across it and it now has a huge, unrepairable, scratch through the ‘black stainless’ coating so you see the silver underneath. It now looks terrible!! Spending ~$4000 on 2 appliances, only to have them look terrible right away is inexcuseable. DO NOT BUY BLACK STAINLESS - especially LG!!!!
This review is from Samsung - Family Hub 24.2 Cu. Ft. 3-Door French Door Fingerprint Resistant Refrigerator - Black stainless steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Pkovgolf, thank you for bringing this to our attention. Your opinion matters to us! Your feedback helps to make the Samsung experience better for everyone! We appreciate you taking the time to share your experience. ^Mae
Rated 5 out of 5 stars
Love my studdly hub!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best refrigerator EVER! It does everything you need it to do. Only recommendation is the speakers could be louder. But, I still love it!!
This review is from Samsung - Family Hub 24.2 Cu. Ft. 3-Door French Door Fingerprint Resistant Refrigerator - Black stainless steel
I would recommend this to a friendRated 5 out of 5 stars
Awesome touch screen options
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent fridge lots of room and technology if your one that likes electronics then this fridge is perfect for you .
This review is from Samsung - Family Hub 24.2 Cu. Ft. 3-Door French Door Fingerprint Resistant Refrigerator - Black stainless steel
I would recommend this to a friendRated 5 out of 5 stars
Awesome ref!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fact that getting recipes, music, timer, and able to watch my favorite show and more is now easily accessible to me, in my kitchen
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love it! So much space and makes enough ice for our family of 8
I would recommend this to a friendRated 5 out of 5 stars
High Tech and Functional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product will serve our use very well! We are using the calendar function to let people know when they are using the commercial space.
This review is from Samsung - Family Hub 24.2 Cu. Ft. 3-Door French Door Fingerprint Resistant Refrigerator - Black stainless steel
I would recommend this to a friendRated 5 out of 5 stars
So High Tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We built a new construction and are still waiting on internet service so we haven't used any of the wifi settings yet but we are certainly excited to.
This review is from Samsung - Family Hub 24.2 Cu. Ft. 3-Door French Door Fingerprint Resistant Refrigerator - Black stainless steel
I would recommend this to a friendRated 5 out of 5 stars
Cool fridge!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coolest appliance I have had so far! Looks great in the kitchen, does what we need it to do. Still learning all the gadgets.
I would recommend this to a friendRated 5 out of 5 stars
Very Happy!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted this for over a year, the price came down and I snapped it up. Fits all our needs and love the LED screen too!
I would recommend this to a friendRated 5 out of 5 stars
Great fun!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love having the Ring hooked to it!! Morning briefs are a nice touch as well
This review is from Samsung - Family Hub 24.2 Cu. Ft. 3-Door French Door Fingerprint Resistant Refrigerator - Black stainless steel
I would recommend this to a friendRated 3 out of 5 stars
Love the size not the functionality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this fridge because we thought it would be cool to play music in our kitchen when we are cooking. The tablet does not even connect to our phones. We tried playing pandora and that app has never worked for us. Just like any other Samsung product, it’s full of glitches. We do love the size the size of the refrigerator and the freezer.
No, I would not recommend this to a friend





















