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Customer Ratings & Reviews

Your price for this item is $2,799.99

Customer reviews

Rating 4.4 out of 5 stars with 1059 reviews

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Rating by feature

  • Storage Capacity

    Rating 3.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Design

    Rating 3.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers appreciate the Family Hub 24.2 Cu. Ft. 3-Door French Door Refrigerator's smart features, particularly the large screen and the ability to view the inside of the fridge. They also value its spaciousness, design, and music player. However, some customers have expressed concerns about the small ice maker, limited storage space, and limited apps.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,059 reviews
  • Rated 5 out of 5 stars

    High technology

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High technology, i loved it! Highly recommend click here: https://bit.ly/3HlcJ9x

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best refrigerator out there samsung of course

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is a beast ....I love everything about it and overall I love the smart tech it has on it

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Samsung ICE Maker Nightmare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been through two Samsung Refrigerators and will have to say the demise of this refrigerator is the ice maker. There is absolutely no fix for it as will continue to frost over and quit making ice. I was told the update kit will fix it, but after two refrigerators we will stick with the ice maker in the freezer. There a huge class action law suit on these and Samsung knows about it, but does not want to do anything about it. Absolutely be warned that any of these refrigerator brands with the ice maker in the refrigerator and not the freezer you will have issues down the road. If it was not for the ice maker the refrigerator itself is awesome for that matter for any brand. BUYER BEWARE!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are experiencing issues with your Samsung Refrigerator. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1142859432. We thank you for being a part of the Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Great product; average installation experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Family Hub refrigerator is a great addition to our kitchen! It's fun and full of organization help and useful information.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are proud to be able to offer a refrigerator that makes life just a little easier. Thank you for welcoming the Samsung family into your home. ^Lo Samsung

  • Rated 4 out of 5 stars

    Update to my parents kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Digital smart screen is so useful and it have been great using it variety of purpose.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it if you have the extra money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a fridge with a tablet stuck in it. Very nice. My only complaint is that the shelves should be more customizable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT REFRIGERATOR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase rhe refrigerator after reading athe good reviews. The refrigerator is great and it looks really nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up to my house and delivered and installed everything in less then an hour being I had a hour lunch break!! Great product and great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love so much hopefully in my new house I can buy the new cause I I love that too much!!!! You can do what ever in side there

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy black stainless products !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is for BOTH the $2600 refrigerator and $800 dishwasher we purchase ed. These looked beautiful in the store, but Black Stainless is an ill thought out, horribly implemented, idea. The ‘black stainless’ is nothing more than an applied coating on stainless metal that scratches FAR to readily. How companies can be selling this garbage is inexcusable!!! We owned the $800+ dishwasher ONE DAY and my wife accidentally slide her purse across it and it now has a huge, unrepairable, scratch through the ‘black stainless’ coating so you see the silver underneath. It now looks terrible!! Spending ~$4000 on 2 appliances, only to have them look terrible right away is inexcuseable. DO NOT BUY BLACK STAINLESS - especially LG!!!!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Pkovgolf, thank you for bringing this to our attention. Your opinion matters to us! Your feedback helps to make the Samsung experience better for everyone! We appreciate you taking the time to share your experience. ^Mae Samsung

  • Rated 5 out of 5 stars

    Love my studdly hub!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best refrigerator EVER! It does everything you need it to do. Only recommendation is the speakers could be louder. But, I still love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome touch screen options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge lots of room and technology if your one that likes electronics then this fridge is perfect for you .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome ref!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that getting recipes, music, timer, and able to watch my favorite show and more is now easily accessible to me, in my kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it! So much space and makes enough ice for our family of 8

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Tech and Functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product will serve our use very well! We are using the calendar function to let people know when they are using the commercial space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So High Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We built a new construction and are still waiting on internet service so we haven't used any of the wifi settings yet but we are certainly excited to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coolest appliance I have had so far! Looks great in the kitchen, does what we need it to do. Still learning all the gadgets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted this for over a year, the price came down and I snapped it up. Fits all our needs and love the LED screen too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fun!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the Ring hooked to it!! Morning briefs are a nice touch as well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love the size not the functionality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this fridge because we thought it would be cool to play music in our kitchen when we are cooking. The tablet does not even connect to our phones. We tried playing pandora and that app has never worked for us. Just like any other Samsung product, it’s full of glitches. We do love the size the size of the refrigerator and the freezer.

    No, I would not recommend this to a friend