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Customer Ratings & Reviews

Your price for this item is $2,799.99

Customer reviews

Rating 4.4 out of 5 stars with 1059 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 3.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Design

    Rating 3.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers appreciate the Family Hub 24.2 Cu. Ft. 3-Door French Door Refrigerator's smart features, particularly the large screen and the ability to view the inside of the fridge. They also value its spaciousness, design, and music player. However, some customers have expressed concerns about the small ice maker, limited storage space, and limited apps.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,059 reviews
  • Rated 4 out of 5 stars

    Great Technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice machine. It does work good. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great accent fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features, small ice, everything we wanted in a refrigerator.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had this fridge for a year and I’m having major issues. For this price I should not be having these issues. My touch screen doesn’t work. It doesn’t swipe even after resetting, my fridge is out of warranty so I keep having to pay 80 for someone to come out just to look at it. Another thing is the ice maker keeps freezing over so I have to thaw it out with a blow dryer. Yes a blow dryer I would not recommend this product the look is fancy and high tech but what’s the point if nothing works total disappointment

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      If you would like service to resolve these issues, please use the following link (https://www.samsung.com/us/support/service/locations/) Thank you for sharing your Samsung experience! ^Ty Samsung

  • Rated 4 out of 5 stars

    Its kind of small inside

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice is really smaller then what i use to have..

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you very much, Nene for sharing your experience. Your honest feedback helps us grow. ^Shifa Samsung

  • Rated 5 out of 5 stars

    Amazing apps

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The apps on the product are amazing . The speakers are great and loud

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it has everything you could possible need in a refrigerator and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase very happy with my fridge easy functions and great space

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're so glad to hear how happy you are with your new refrigerator, Mely! We're proud to be a welcome addition to your home. ^Mae Samsung

  • Rated 5 out of 5 stars

    Fun Refidgerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My store associate was knowledgeable, friendly and helpful in my shopping process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect smart fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome experience with this fridge, more than a true refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item excellent buy my whole entire family and friends love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, we are very impressed with this refrigerator. Freezer is super cold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire family loves this refrigerator features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been waiting 2 years to buy this refrigerator!!! And i love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is beyond amazing!!! It does so much. Beyond my expectations for sure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all process is smooth. delivery is on time. store location is excellent.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for the feedback. ^Shifa Samsung

  • Rated 5 out of 5 stars

    Very easy to use! Kids love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large enough for a family of 4. Easy to set up. Fun to customize.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks for letting Samsung be part of your family, TheLaz! We appreciate the 5 stars. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Greate value

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended for its space and distribution, very quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart refrigerator. Useful applications and good looking.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We couldn't agree more, gltsry! Thank you. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Love Love Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. We love all the features. And the fun daily updates are a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system Good for cooking Excellent quality.

    I would recommend this to a friend