Customer Ratings & Reviews

Not sure some times doesnt work with my phone case

Will not charge when in the upright position.bbbbbb

It works but if you have a thick case it won't work.

Product does not charge as fast as you would think

Does not charge well with otter box cover on it...

If you use & otter box cover does not charge well.

I bought this thinking it would be better then always having to plug my phone in but turns out it stops charging at times, constantly turning on the phone while it's on there which really sucks at night. Doesn't always fully charge. Bought it for my note 8

Ok for a cordless charger...charges slow... but ok

Came with the purchase of my phone so "free" is hard to complain about. Fast charge is *NOT* a good name for this device. Simple - yes. Just put your phone on it and it charges; however, it is MUCH slower than plugging the phone in.

My phone won't change with a samsung case on it, I have to remove the case everytime I need to charge my phone, and it don't happen whe using my otter box case.

I got this free with my S8+ so I can't be too harsh but it's really not good. It's VERY slow to charge any phone. If you have a case it doesn't sit on this charger in the upright position.

I had the original fast charger and loved it. This one... the phone slides off and stops charging. I have an otterbox case on my s9 and the there's no grip with the leather base. Bad buy

I tried the first generation of this product and it hasn't improved much. I bought one for each family member and returned all but the one we opened. Direct connect is much faster.

Rude condescending Samsung sales reps in the store. I purchased a new Galaxy S 8 and I was having issues with the wireless charger when using a defender otter box. The Samsung representative (was very rude & when questioned concerning the Samsung wireless chargers. Poor service resulting in returning my entire .purchase of S 8, and all accessories. If you want help or specific information regarding Samsung cell phone products in Best Buy stores do not seek help form the Samsung kiosk sales staff seemed to have cared less.

This is not a wireless charger. You still have to plug it in the stand to the outlet. And it charges slower than how you would normally charge it. But i can't complain bc i got it free.

The charger only work ok for a few days, I then begin to see charge became slow then the plug. Wireless was 2hr to charge and cable only took 50 mins from the same % on the phone.

None of the phones placed on this charger were charged as advertised. I tried android and well as Apple and neither worked correctly with or without the case on the phone.

When I first starting using this product it was right out of the box and it had been sitting in the cold. When I couldn't get it to work, I thought maybe it was because it was too cold. After letting it warm up, it still had a problem recognizing the phone each time when placed on the device. I then thought it was because of the protective case I had on the phone, so I took off the case and tried it that way, but it still did not always recognize the phone. Very frustrating and plan to return the item.

While constructed well. This charger takes an ABSURD time to charge a device. Almost 3x longer than just a wired connection. Not worth it to me for that price.

Great concept, but sometimes the phone does not charge. So after leaving it there for an hour you still have a dead phone.