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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 623 reviews

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Rating by feature

  • Performance

    Rating 2.9 out of 5 stars

  • Ease of Cleaning

    Rating 3.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers praise the Flex Duo range's double oven, ease of use, and attractive appearance. Many appreciate the numerous features offered by the appliance. However, some users have reported issues with the grates, knobs, and convection fan. These concerns, while present, appear to be less prevalent than positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 623 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Stove - versitale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great stove - easy to clean - Love the versatility of the ovens - Able to make it one large is fabulous. My only bummer is the positioning of the burners. The main one I would use is too high for basic cooking - It would be really nice to be able to choose which one goes where.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great addition to our kitchen

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently remodeled the kitchen in our condominium and replaced all of our appliances (microwave, stove range and refrigerator). All Samsung, all same color, same look. So far this stove is doing its job. Love the “anti-fingerprint” finish and the ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Love the double oven

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a small fire with our last oven and had to quickly buy a new one since we have 4 kids at home. We went to BB and the employee showed us this model and I'm glad we ordered it that night. Came in 2 days later and installed it. Works great! So much easier to cook multiple items and has a lot more features thanour old one.

    I would recommend this to a friend
  • Pros mentioned:
    Double oven

    Rated 5 out of 5 stars

    Great Range!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Range! The hot surface igniter in the oven makes lighting super reliable. We love the power burner too all ranges should have one! All of the controls are very easy to use. The quality awesome. The dual oven is a must have. I am a DIY person so connection and conversion were a snap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Gas Dual Oven Range with Wok Grid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this range for nearly two months. This is a great range. The dual ovens work well and heat up very fast. I haven't had the need to use the single over feature because the two smaller ovens have been able to support everything that I have done. Only down side to the dual ovens is the windows are small. Have to get down on hands and knees to see through the bottom oven window. I have used the Wok grid feature several times. The primary/Wok burner has a lot of power and cooks the food in the Wok very fast. Overall very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Double oven

    Rated 5 out of 5 stars

    Awesome 2 in 1 door

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked this for my mom so she had a more modern stove with a double oven feature but didnt have to bend down so far to open the bottom oven and this Samsung offers that with the top oven and bottom door is the same and a simple push of a button to access on or the other or both and I got an excellent deal with a price match

    I would recommend this to a friend
  • Pros mentioned:
    Double oven

    Rated 5 out of 5 stars

    Great Range!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This range is the perfect addition to our home. With the 5 burners and skillet included it has everything we need. The best part about it is the sectioned off oven as we can cook 2 different items in at different temperatures. Best part is, it is removable! The best addition to our home in years!

    I would recommend this to a friend
  • Pros mentioned:
    Double oven, Ease of use

    Rated 5 out of 5 stars

    Nice stove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dual oven seems to work nice. Easy to use and looks good

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for the 5 Star review, Azul! I'm thrilled that you think so highly of your new Samsung range. Welcome to the Samsung family! ^Mae Samsung

  • Pros mentioned:
    Double oven

    Rated 5 out of 5 stars

    The best feature is the flex dual 2 or 1 oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looks and lots of features. The best part is the dual oven capability that can function as one single large oven. And the bottom oven door does not go all the way to the floor like all other brands do. You won't break your back lifting a turkey from the lower oven shelf.

    I would recommend this to a friend
  • Cons mentioned:
    Convection fan

    Rated 3 out of 5 stars

    Stove is great, Samsung not so much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So had the stove for about 8 months and that is when the convection fan on the upper oven failed. I did not purchase the geek squad protection and had to deal with Samsung report. It took over two months to get the issue resolved. It was quite the experience and cannot say that it was a good one. Even with most of my appliances being Samsung, I do not feel comfortable purchasing the last two items from them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Double oven

    Rated 4 out of 5 stars

    A Really Nice Step Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my contractor-standard stove. The difference in cooking is amazing. The gas burners are perfect to heat evenly and quickly. The double oven is fantastic. Mostly use the top part for normal cooking but it's great to have the full oven when needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A nice range but not perfect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design of the range with the convertible double ovens is very appealing in its versatility. The burners are very powerful and the oval burner in the middle is very useful. However, the range is not without flaws. Foods cooked in trays in the top oven tend to brown unevenly. Sometimes, some of the burners refuse stubbornly to ignite right away. Overall, a nice range but not perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Double oven

    Rated 4 out of 5 stars

    Changed mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stretched our budget after purchasing this, returned it and went with slide in Flex Duo instead for the assistance and other benefits. However, this is perfect for lower budgets that still want a nice range. Samsung appliances are great, and this one has two ovens which is a great feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this range. It looks good and cooks good. The 18000 BTU burner is awesome. We still haven't explored all of its functions yet, but what we did is great. The double door is also great, which lets you cook 2 separate dishes at the same time or just use half of owen instead of heating the whole thing. We were looking specifically for this type where you can take out separation divider and still have a full size oven. Couple of small negatives are the igniters for top burners take some time to ignite gas and you get a bit of gas smell befor it ignites. Another is Samsung's app that you pair with this range. The app is a joke and pretty buggy. The only thing that I find it to be useful is that you can check to make sure that all burners are off when you are away (when it eventually connects). Obviously you need to connect the range to wifi. The two small issues above are not enough to deduct any stars though.

    I would recommend this to a friend
  • Pros mentioned:
    Double oven

    Rated 5 out of 5 stars

    Great Double Oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having a double oven without having to get on the floor for the bottom oven. Additionally, I appreciated not having to give up a bottom storage drawer. I have used both ovens with different temp settings, used the broiler and constantly use the cooktop. Have had no issues with the front burner controls.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      You do sound like a busy gal! This unit is by far
      one of my favorite units as well. Great for multitasking. Thank you for thinking of Samsung. ^SuSu Samsung

  • Pros mentioned:
    Double oven

    Rated 4 out of 5 stars

    Amazing Oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have left 5 stars, but the one downfall is the app doesn’t allow you to start the oven - you still have to manually hit start. Otherwise, this oven is amazing. Love being able to use it as two smaller ovens or one large oven.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi TimDimes! While starting the oven from the app would definitely be convenient, Samsung also wants to ensure that our products are safe. We wouldn't want to create any unnecessary risk. ^Jecca Samsung

  • Pros mentioned:
    Double oven

    Rated 5 out of 5 stars

    Beautiful oven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used our new oven a few times now. It’s a lot different than our old oven so cooking times are a tad different. (Our old oven was very old) but once we really get to baking it’ll be great. The griddle is the best and the extra storage underneath is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say right now is that it looks beautiful in my kitchen. I am still trying to figure out everything as the books included didn’t break down what the stove can do and what each button means.

    I would recommend this to a friend
  • Pros mentioned:
    Double oven

    Rated 5 out of 5 stars

    Awesome double oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been looking to purchase a double oven and was uncertain because of the two smaller doors. This model has the option of opening only the top door or opening the entire door. Also having the lower rack on roller bearings made it easy to remove a 12 pound ham during recent holiday.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just what she wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. It is early but so far it is exactly what my wife wanted and is thrilled with the options and ease of use. My wife did a ton of research on different options and decided to go with this due to price, options and other reviews.

    I would recommend this to a friend
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