Customers love the Flex Duo 5.8 cu. ft. Self-Cleaning Freestanding Gas Convection Range's double oven and its ease of use. Many also appreciate the range's quality and attractive appearance. However, some customers have expressed concerns about the oven door and warranty issues. The reported problems seem to be related to the oven door's functionality and the timing of malfunctions relative to the warranty period.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 296 reviews
Pros mentioned:
Looks
Rated 5 out of 5 stars
Great stove, works beautifully
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This stove looks great and works great, matches my fridge and microwave. Would recommend for sure
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
New house new stove
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the convection oven!!! Clean cut easy to use.
I would recommend this to a friend
Rated 5 out of 5 stars
Love it!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I absolutely love this stove! The installation and set up was super professional. The installers made sure to remind me to run the stove before cooking to ensure there wasn't a chemical taste to the food.
I really love the dual option. It heats up super fast, and having a 5th stove top lets me cook everything in one shot.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great Flexible Oven
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
very flexible oven for all your cooking needs. Cleans easily .
I would recommend this to a friend
Pros mentioned:
Looks
Rated 5 out of 5 stars
So far so good!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Cooks very well, even cooking with no issues so far. Looks sleek and performs well
I would recommend this to a friend
Brand response from Samsung
Posted .
Zero complaints are what we like to hear because we strive to give our customers top-notch quality and performance with each product. Thank you for being part of the Samsung family. ^Cat
Pros mentioned:
Quality
Rated 5 out of 5 stars
Works great
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Stove works great ! Nicest one we have owned. Recommend it highly.
I would recommend this to a friend
Cons mentioned:
Warranty
Rated 1 out of 5 stars
Paint peeling *cosmetic, not covered in warranty*
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Shortly after getting it we noticed peeling on the stovetop called Samsung and they replaced the top of stove. 2 months after my warranty expired we noticed peeling of the paint around the bottom of the top handle. Called Samsung and was in disbelief to hear that peeling of the black stainless paint is considered cosmetic and not covered under warranty at all, crazy! Clearly it’s a defect, i take good care of my appliance, and to hear that even i had warranty it wouldn’t be covered is insane!!!! And you can see where it looks like the pair bubbled from the heat when using the stove. It’s so upsetting because all of my appliances are Samsung, and i will now never buy Samsung again. Make sure to get extended warranty that covers cosmetic!
This review is from Samsung - Flex Duo 5.8 cu. ft. Self-Cleaning Freestanding Fingerprint Resistant Gas Convection Range - Black Stainless Steel
No, I would not recommend this to a friend
Pros mentioned:
Double oven
Rated 5 out of 5 stars
Double oven
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s a great oven. I love the double oven feature cooks great
This review is from Samsung - Flex Duo 5.8 cu. ft. Self-Cleaning Freestanding Fingerprint Resistant Gas Convection Range - Black Stainless Steel
I would recommend this to a friend
Pros mentioned:
Double oven
Rated 5 out of 5 stars
Worth every penny
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very happy with the purchase. The double oven option is great!
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great stove
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Love my new stove. very easy to use and powerful. We love it
I would recommend this to a friend
Rated 5 out of 5 stars
So far, very good!!!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I love to cook but always had issues with serving all of the food hot at one time. One dish required a different oven temperature than the others so I would have to cook one dish, change the oven temperature and then cook the other dishes. Meanwhile, the first dish begins to cool down. Now I can cook all of the dishes at the same time with two different temperature settings. I'm THRILLED!!!
I would recommend this to a friend
Rated 4 out of 5 stars
Almost perfect
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I Love it!!! The middle burner is just a burner, not long enough to make into a griddle, but I still love it
I would recommend this to a friend
Pros mentioned:
Double oven
Rated 5 out of 5 stars
Great Stove
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent stove with five top burners and double oven, love all the features and options
This review is from Samsung - Flex Duo 5.8 cu. ft. Self-Cleaning Freestanding Fingerprint Resistant Gas Convection Range - Black Stainless Steel
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great price
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is my first gas stove and so far I love it. It’s vey easy to use.
I would recommend this to a friend
Pros mentioned:
Double oven
Rated 5 out of 5 stars
Very nice stove
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to use doubke oven that can be made into a single oven. The five burners are great
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great stove good the The Duo feature Awesome
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome stove great innovation and very essy to use
I would recommend this to a friend
Rated 5 out of 5 stars
New stove
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s great! However, when I ever I use the new stove and microwave together, the kitchen lights go out and I have to go out and flip the breaker. I reported this and was told by the person who answered that was occurring in his home also. So he talked like this was normal. I know that this is not so.
I would recommend this to a friend
Rated 3 out of 5 stars
After 1 year very disappointed
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Looks can be deceiving. The enamel tray area is hard to clean. Mild detergent dulled parts of finish around burners. The lettering on knobs is coming off. The single door operation needs jiggling to open most of the time. Self cleaning oven has left striations on the finish.
The functions work well. Just the construction is poor. I truly regret this purchase.
No, I would not recommend this to a friend
Pros mentioned:
Double oven
Rated 5 out of 5 stars
We love it!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
We love the dual oven option! New to a convection but all meals have been delicious.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great Oven
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great oven. Quick and efficient and easy to clean.