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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 296 reviews

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  • Quality

    Rating 4.0 out of 5 stars

  • Value

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers love the Flex Duo 5.8 cu. ft. Self-Cleaning Freestanding Gas Convection Range's double oven and its ease of use. Many also appreciate the range's quality and attractive appearance. However, some customers have expressed concerns about the oven door and warranty issues. The reported problems seem to be related to the oven door's functionality and the timing of malfunctions relative to the warranty period.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 296 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Stove is all that I expected it to be. Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stove I got works great. The directions to operate the oven was easy to follow.

    I would recommend this to a friend
  • Pros mentioned:
    Double oven

    Rated 5 out of 5 stars

    Great oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great to use a single oven but really have a double oven. Great for pizza.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Stove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stove. Many pilot points. Looks very modern. Easy to turn knobs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works great! We’re still trying to figure out some of its functions as it is new to us, but we love it so far!

    I would recommend this to a friend
  • Pros mentioned:
    Double oven

    Rated 5 out of 5 stars

    Classy and functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Classy looking and functional. The double oven feature is a huge plus.

    I would recommend this to a friend
  • Pros mentioned:
    Double oven

    Rated 5 out of 5 stars

    great oven.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything and more. Five burners, double oven and great looking

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great stove for cook and baked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stove for cook and baked love it nice and easy to use

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Vic, it is delightful that you found a range that is a perfect fit for you. I am so happy to have you as part of the Samsung family. ^Michelle Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved our new oven, perfect for Thanksgiving Day! Easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Double oven

    Rated 4 out of 5 stars

    Great design with a learning curve

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the design and the burners on top are great. Went 4 stars because there is a bit of a learning curve. My old stove you could throw things in while preheating. We have so far burned a cake and a pie. Really not a fault just something you should be aware of. If I can go another 6 months without a loss I may bump it up to 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Double oven

    Rated 5 out of 5 stars

    Love this stove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stove looks wonderful in our kitchen. Love the two ovens

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for a foodie who loves to cook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the functions. The 5 burners are really convenient to cook multiple things. I only wish this exact model came with a silver top, instead of black only.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Oven !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great oven, bakes a little cooler than the old oven, but that oven was on the fritz. This is a well designed, and executed product. The only thing that gets my goat is the oven was two hundred less two weeks later. Had I known I would have waited.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stove (gas)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing i would change is how the door separates and how it opens. The space for each oven also would be different.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the 2nd day of using this and I just want to cry. I wish there had been some way of trying an oven out before you buy them. I thought having the dual oven option would be a good thing but it’s not. At least not this kind. There aren’t really two ovens. It’s basically like having a cookie sheet in the middle. The bottom part has both regular gas and convection. The top part has convection only. When using one or other the temp is a limited. I tried cooking a pizza in the top, directly on the rack and the top cooked but the bottom of the pizza was basically raw. The fan is LOUD and is constantly going off then on. The sound it has for when the preheat reaches the desired temp is LOUD. the timer is loud too, which can be a good thing. The whole house can hear it. When using the bottom part of the oven unless the rack is on the very bottom you can’t see what’s in the oven and even then it’s very difficult. Bluetooth connected...why?? It’s not like I’d want to run an oven when I’m not home. I’m glad I didn’t spend the extra $200 for the next level up oven. The “high power” burner on this one sounds like a blow torch, yet it does not boil a large pot of water any faster than my 20 yr old stove did. 5th burner in the center is useless. You can’t fit anything on there when using the other burners. Yeah you could use a griddle on the next lvl up range but I’d rather use my electric griddle, it heats all over and is easier to clean. This oven the burner is a small round one. The photo is my first batch of buns. You can clearly see where the hot spots are in the bottom part of the oven. The back left is extremely dark while the middle is barely browned.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are having concerns about your new Samsung Flex Duo Range. Know that when you are only using a single oven, the Divider should be removed for even heating. The only time you should use the divider is when you are using the upper and lower ovens at the same time. We thank you for choosing Samsung and welcome you to our growing family. ^Brad Samsung

  • Rated 5 out of 5 stars

    This Range is on Fire!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You know how they say a watched pot never boils? Well... this range is on fire! It's the hottest of the hottest! Seriously, Alicia Keys could write a song about how on fire this range is...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not so smart but beautiful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! But is not too smart you can not turn on remotely (maybe for safety reasons!)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy with my Samsung Dual door flex Gas confectioner stove I’m enjoying it I basically cooking on top of stove. Due to the weather I’ve done very little cooking in the oven I can’t wait to get started happy I bought the stove when I did I was ready

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      If you're happy, we're happy! Thank you for being the best part of Samsung. ^Lo Samsung

  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really good stove I had gone to Lowe’s and didn’t like their stoves this one is easy to use and when using the oven or burners the stove doesn’t get hot like some other stoves I have look up I really recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the range only problem is don't cook cookies on the top cause they will burn.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Stove

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this stove! It lets you know when it is warmed and ready, you can use only the top or the bottom to save gas and it does a great job. Much better than the electric stove it replaced.

    I would recommend this to a friend
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