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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1320 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 3.3 out of 5 stars

  • Ease of Cleaning

    Rating 3.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers value the double oven feature of the Flex Duo range, frequently praising its ease of use. However, some customers have reported issues with the glass top, citing concerns about scratching, bubbling, and cleaning difficulty. A smaller number of users also mentioned inconsistencies with the oven's temperature control. Overall, the positive feedback on the double oven and ease of use appears to outweigh the negative comments regarding the glass top and temperature regulation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,320 reviews
  • Pros mentioned:
    Double oven

    Rated 5 out of 5 stars

    Absolutely LOVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this stove! I have found a way to clean it finally and it looks like new. The feature for the dual oven is fantastic! I don’t have a use for my toaster oven anymore. The only thing I am not used to is how hot it gets on the stove top so quickly. I had to learn so I didn’t burn things. Something to get used to, but overall a great buy and I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Double oven

    Rated 5 out of 5 stars

    Great for cooking multiple things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The range greatly reduced the amount of time we spent baking for the holidays. We could bake one item at one temperature in the upper section and simulataneoulsy bake other items at a different temperature in the lower section. It reduced our baking by hours. Looking forward to baking multiple things in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two ovens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not the first split oven range that we have owned & it puts the other brand to shame. It cooks better & faster, so it takes a little adapting to. Really like the layout of the cooking area & its overall appearance. Large professional knobs allow much easier adjustments & use.

    I would recommend this to a friend
  • Pros mentioned:
    Double oven

    Rated 5 out of 5 stars

    Excellent stove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the double oven! Cooking rolls and a main dish is great! You can remove one side of the lower over and cook 3 things at a time at 2 different temperatures. Pre-heat time on the smaller upper over is great!

    I would recommend this to a friend
  • Pros mentioned:
    Double oven

    Rated 5 out of 5 stars

    Great range!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ability to use one oven or two is so handy. It also saves time and power when using just the top oven to preheat and cook...still learning all the cool functions available but am loving it so far. Burners heat quickly and I really like the extra 'keep warm' burner. I find myself wanting to cook more just to use the range!

    I would recommend this to a friend
  • Pros mentioned:
    Double oven

    Rated 5 out of 5 stars

    Great range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my Samsung range purchase. It arrived the day before Thanksgiving. The delivery team professionally installed and leveled it. I baked perfect pumpkin pies that same night. I love the double door feature and the easy to use controls.

    I would recommend this to a friend
  • Pros mentioned:
    Double oven

    Rated 5 out of 5 stars

    Beautiful, large & convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stove is beautiful, is so convincente when cooking items that don’t require tons of space. Heats up super quickly and when the divider is removed it’s larger than my former standard oven. Thanksgiving was a breeze this year and we had a 23 lb turkey & 8 lb ham plus sides.

    I would recommend this to a friend
  • Pros mentioned:
    Double oven

    Rated 5 out of 5 stars

    needed a great stove to cook on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am very happy to have bought this stove i love it and its not hard at all to cook on it . love the small oven on top. heats up fast. any one looking for a new stove this is the one to get . you wont be unhappy with it at all .the sales lady was great with us.

    I would recommend this to a friend
  • Pros mentioned:
    Double oven

    Rated 5 out of 5 stars

    Still loving it after 1 month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this oven 1 month ago. So far we love it. The bottom oven was big enough to cook an 18lb. turkey, and with the second oven and warming drawer we were able cook the rest of the meal for our holiday dinner.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best range!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my range! I was intimidated at first. Sat down with the manual and started cooking. Easy to use and easy to clean!! My daughter even said, mom, this heats up so fast!! I'm very happy so far. I also love the look!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am liking this range so far but sadly it doesn't really work with my nice bottom copper coated pots and pans. The option to only use the upper oven for baking is my favorite feature as I usually only bake muffins or loaves of banana bread. My only complaint is that the back burners are too close to the control knob and you will steam burn yourself every time if your not careful when adjusting the dial. They sit right under the knob!! ouch. Otherwise I think it is a great range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's loaded

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has so many awesome features. The left front and rear burners may be used separately or bridge them together (for my long griddle). It has a warming burner and the right front burner is small, medium or large. The oven lights come on when you open the door. The Partition to make this 2 ovens has a slot for storing right above the warming drawer. I've only had it 2 weeks so I'm still getting use to using the convection ovens. I don't like how hot the stove top gets between the burners when only the oven is in use. It gets very hot. I have to be careful around the stove top period. I'm excited about the steam clean feature. The lower element is below the metal panel so if it's not real dirty I can use the Steam Clean option.

    I would recommend this to a friend
  • Pros mentioned:
    Double oven

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the stove...It has alot of options on the cook top along with the oven...I like that i can cook a small pizza and not heat up the whole oven and it saves time on preheating which for us is always a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Double oven

    Rated 4 out of 5 stars

    Excellent stove with many oven options.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stove top is very flexible and allows different uses. The double convection oven or single use options work well.

    I would recommend this to a friend
  • Pros mentioned:
    Double oven

    Rated 4 out of 5 stars

    Style vs Functionality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned the model previous to this so adapting to this was easy. Love the double door option which my old one did not have so heat would escape from the bottom when you were adjusting something on the top. That problem is solved with this model. Love the black stainless fingerprint resist finish. Love the rack option with a removable part in case you had a turkey for instance that was high on one side and wanted to still have rolls for instance on top. Very interesting. Heats up quickly. Things I do not like, and what kept me from a 5 star rating are that the hot stove top light is poorly placed under the left knobs implying those knobs are on. My old model had the hot stove light on the actual surface which not only draws your eyes and alerts you but was centered. This tiny light on the left is the same size as the one on the right that indicated a burner is ON. I will panic thinking a burner is on when in fact it is just the stove top is still hot. Just poor design. Also I loved the option for the left side griddle and they even had a picture of a griddle/grill plate that fits on it but now there is no where I can buy that. Don't advertise that if its not included or at least have a way I can purchase it. It is now this great feature that I can't really use unless I buy some knockoff online. Overall I know these are small complaints. Samsung, as always, deigns for style and always catches the eye but doesn''t follow through on some functionality.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there HollyA. Thanks for your review and sharing your Samsung experience with us! ^Ty Samsung

  • Pros mentioned:
    Double oven

    Rated 5 out of 5 stars

    Best Electric Stove I've owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The burners and oven heat up rapidly. The flexibility of the dual oven/single oven is more useful than we thought it would be. Bread and other baked goods bake evenly. The burners keep a good, steady temperature - almost as good as gas. The finish is beautiful

    I would recommend this to a friend
  • Pros mentioned:
    Double oven

    Rated 5 out of 5 stars

    convection double oven: worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    convection double oven cooks faster, somewhat differently than traditional ovens, so takes some adjustment. Definitely does a better job though and flexibility of having the two ovens is very handy for large meals. Stove top is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This thing is AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best range/oven I've ever owned. It took a bit to get used to how the range heats things (it does an incremental step-up to reach the desired temperature on the range), but once I figured out that's what it was doing (to ensure an even heating of the pan and to decrease amount of energy used), I've had zero complaints. One thing of note if you're considering the purchase - make sure your pots/pans have flat bottoms. Glass/Ceramic tops are completely unforgiving in that respect. If your pan is even slightly curved or misshapen, it will not really work on this.

    I would recommend this to a friend
  • Pros mentioned:
    Double oven

    Rated 5 out of 5 stars

    Best Stove Even

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stove is amazing. I wanted something that allowed me to cook smaller items without heating a large oven. I also want to be able to cook multiple items at different temperatures. This stove does that and more. I have having fun cooking again.

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Better than previous model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stove is much better than the single door / double oven model we had. The single door had problems keeping the temperature steady. This one so far has been good. Best Buy Geek Squad was great throughout the whole replacement program.

    I would recommend this to a friend
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