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Customer Ratings & Reviews

Samsung - FlexWash; 5.5 Cu. Ft Washer with Steam - Fingerprint Resistant Black Stainless Steel-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 174 reviews

90%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-6 of 6 Reviews mentioning:
door
  • Rating: 1 out of 5 stars

    Worst washer ever. Do not waste your money.

    Posted
    shopalot
    • My Best Buy® Elite Member

    I have this set for a year now and experience way to many problems with the washer, first in less than a month they have to come and replace the lock on the door, after a year and 2 days it stop working something about a leak error LC1 they came and replace a sensor and today exactly one month after the second time my washer is full of wet clothes and not working again same problem. Such a waste of money.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good washer

    Posted
    DMMMD
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    My only complaint about this washer is the lack of props for the top lid and the front door. Both close too easily and allow moisture to remain inside the unit which I suspect will lead to a mildew smell eventually. I've taken to keeping a rag in the doors when not in use to allow for aeration.

    I would recommend this to a friend

    • Brand response

      Samsung

      Hi DMMMD! I'm glad your new Samsung washer is treating you well! I want to give you a few helpful hints on keeping that relationship positive. Follow these links: https://bit.ly/2QsCj2b and https://bit.ly/2Qj5XGO, for information on preventing and eliminating odors. Stay fresh! ^Mae Samsung

  • Rating: 4 out of 5 stars

    Great, almost perfect

    Posted
    Kelson
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Multiple loads at once is amazing. Top washer does a great job, gotta be careful with suds. Bottom washer, like all front loaders, gotta wipe down and leave door open to avoid mildew, but the built in clean function helps a ton with that. Good settings selection, and can use less detergent than normal.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Too much that can go wrong

    Posted
    BigOnCustomerReviews
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Unfortunately, my machine was not properly installed. So buyer beware, be vigilant and make sure that everything is screwed in properly and all transport-related items are removed by installers or you will ruin this machine. There is too much that can go wrong. I also found that even with the 6'' inch pedestal the door was still sat too low to the ground. Finally, I feel this machine is too big and bulky unless you have a laundry room the size of a bedroom to put it in.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Awesome washer!!!

    Posted
    Phantum
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    We love this washer! Top loader works great, I washed a load in the morning before work and was able to put it in the dryer before I left for work (30 min) wash. Only con is the door opens from left to right and my water hook ups are on the right side so it opens towards the dryer. Lucky the dryer I'm able to swap the door opening on the that so it opens in the same direction. But it is a hassle to reach over the washer door to put the clothes in the dryer.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    It is not possible to be HAPPIER

    Posted
    FloridaMargo
    • My Best Buy® Member

    I purchased the FlexWash and FlexDry in February and it is not possible to be happier with an appliance purchase. After much shopping and comparing, I had made my choice for the Samsung FlexWash (5.5) and FlexDrier. The BestBuy associate helping me with my purchase price matched even better than I had found. Units were delivered as scheduled and unpacked and brought into the laundry room without a scratch. Yes, as some other reviewers reported, they are large. Large like solid refrigerator large, but the dimensions listed are correct. I didn't allow for the dryer vent and so my unit extends past my door frame by a couple of inches, but that is an error on my part. That being said, I LOVE being able to do two loads of wash at a time. The top unit holds a few small items (dish towels, pillow cases, and the towel I forgot to put in the last load) and the bottom unit has held all my regular laundry and a full-size bedspread (separate loads). I generally do a wash load with whites on top (so I can use bleach for those few items) and a full load of colors in the bottom. Then I put the brights in the dryer and do a load of darks in the washer. Any dedicates from all three loads then get dried in the top of the FlexDry. That makes three loads washed and dried in the time of two loads. For me, that is my entire laundry for the week. I had a couple of error messages during set up, but they were all readily resolved by my reading the manual. They are really the best thing since sliced bread. : @@@@@@@

    I would recommend this to a friend