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Customer Ratings & Reviews

Samsung - FlexWash; 5.5 Cu. Ft Washer with Steam - Fingerprint Resistant Black Stainless Steel-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 174 reviews

90%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 31 Reviews
  • Rating: 4 out of 5 stars

    Awesome washer!!!

    Posted
    Phantum
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    We love this washer! Top loader works great, I washed a load in the morning before work and was able to put it in the dryer before I left for work (30 min) wash. Only con is the door opens from left to right and my water hook ups are on the right side so it opens towards the dryer. Lucky the dryer I'm able to swap the door opening on the that so it opens in the same direction. But it is a hassle to reach over the washer door to put the clothes in the dryer.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Decent buy so far

    Posted
    SLoW
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Seems to Clean well so far - rinses out all soap completely even on normal wash cycle. Longest cycle steam presoak extra rinse is a little long at 3.5 hrs, little washer on top has been good for socks but it does catch the steam from lower washer if leave upper door closed - no hot cycle on top washer - replaces Lg brand that was nothing but trouble from the beginning

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Easy to operate, but should read manual

    Posted
    Shorelinebobbyv
    • Verified PurchaserVerified Purchase

    After owning an old school type W&D with old school doors & micro switch technology, it was refreshing to operate real buttons. However, the old school doors provided much more maneuverability in tight quarters. Both washer and dryer's noise level are at acceptable levels. I checked that I would recommend this product only because it's a good working machine. The door thing still bugs me.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great, almost perfect

    Posted
    Kelson
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Multiple loads at once is amazing. Top washer does a great job, gotta be careful with suds. Bottom washer, like all front loaders, gotta wipe down and leave door open to avoid mildew, but the built in clean function helps a ton with that. Good settings selection, and can use less detergent than normal.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good washer

    Posted
    DMMMD
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    My only complaint about this washer is the lack of props for the top lid and the front door. Both close too easily and allow moisture to remain inside the unit which I suspect will lead to a mildew smell eventually. I've taken to keeping a rag in the doors when not in use to allow for aeration.

    I would recommend this to a friend

    • Brand response

      Samsung

      Hi DMMMD! I'm glad your new Samsung washer is treating you well! I want to give you a few helpful hints on keeping that relationship positive. Follow these links: https://bit.ly/2QsCj2b and https://bit.ly/2Qj5XGO, for information on preventing and eliminating odors. Stay fresh! ^Mae Samsung

  • Rating: 4 out of 5 stars

    Samsung FlexWash washing machine

    Posted
    Bill
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    My wife and I really like the product. The only issue I have is the Samsung App and Wi-Fi connection to run the machine remotely. This is useless as the app is hard to use and doesn't seem to want to work most of the time. However, we never planned to make use of that capability, so it is not an issue.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great washer

    Posted
    Girl
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I couldn't give a 5 star only because my panel went out 2 months after the 1yr manufacturer warranty. I did by a 5yr warranty and the service I recieved was wonderful. Although it took 3 attemps to fix. Other than that washer is great

    I would recommend this to a friend

    • Brand response

      Samsung

      Thank you for your feedback. We're happy to hear from you. ^Lo Samsung

  • Rating: 4 out of 5 stars

    Excited to receive my Samsung Appliances

    Posted
    David
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I have yet to receive my Samsung Front Loader/top Loader Washer and Dryer and top load hang dry. I spent months reviewing specs and reviews between Samsung and LG. Both are great companies, but Samsung won out due to more positive reviews. I hope it was the best decision.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very quiet machine

    Posted
    Artysmith
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This is my third machine. The 1st two machines were scratched and dented. Delivery team was very careful while delivering in my home. Also delivery team was friendly and professional. Questionable if I will shop at Best Buy's again???? This was a bad experience.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Washer of my dreams

    Posted
    JMizani
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This washing machine is AMAZING! 2 loads of laundry at the same time saves mama time!! Everything was fantastic except until this morning when my top washer lid decided to be jammed. Samsung is sending a tech out on Monday to fix it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Washer/Terrible App

    Posted
    Divac00
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    The washer itself does the job... very quiet machine. The only reason that it is 4 stars instead of 5, is because the "smart tech" to use with the Samsung App really sucks.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Love the load capacity and Flex Wash

    Posted
    Spinman
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    The load capacity is very helpful for heavy towels and the flex wash is perfect for a quick wash after a workout. The sanitize feature is great for bath towels.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Large and in charge

    Posted
    Motherof5
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This is a large item. Height and depth. Love the option to wash a small amount of clothing. I don’t like losing headspace to hang anything over top. Overall Beautiful washer.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Mostly good

    Posted
    Gator
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Reliable and small top washer is great. Water gets on the body sometimes and you have to tilt it to get the water out.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    good and versatile

    Posted
    franklin333
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    this double washer really helps get the loads done fast. The only issue is with the loading and unloading of the bottom washer as it is so low.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Machine

    Posted
    johntr
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Really enjoy the option of the second, smaller, washer on top (the flex wash). It really allows you to get more done.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice Design

    Posted
    Bush
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Having Flex Wash feature is key for choosing this product. It is very helpful when we need to wash small amount of cloths.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good washer

    Posted
    John
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    They washer is expensive, but worth it. The top washer comes in handy for the small loads. We are very happy with it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great washer and dryer for big families

    Posted
    Shannon
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I love that I can run two loads at the same time or run a small load of whites and save water !

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good combo

    Posted
    Eman
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Got these on deal of day. And I like the special compartment. For those unique things

    I would recommend this to a friend