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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1144 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.6 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers find value in the excellent screen quality, lightweight design, and ease of use of this product. However, many express concerns regarding the battery life and some inconsistencies with the touchpad. The product's performance and attractive design are also frequently praised. While some find the price to be high, others appreciate the overall premium feel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,144 reviews
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality and the color and the screen are good

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    samsung laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i loved this laptop so nice and light. i like that its touch screen

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    samsung galaxy 13.3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, I love it. My hubby purchased it as a Christmas gift

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    I would recommend buying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really liking my new computer its small, thin and light weight!

    I would recommend this to a friend
  • Cons mentioned:
    Touchpad

    Rated 1 out of 5 stars

    Tried two devices, and both were defective

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At $599.00 (the price at the time of this writing), this would've been a great bargain if the device delivered on the quality. Other than that, there's very little to complain about it. This is the second device I am trying out. The space bar key of the first device that I ordered wasn't working when pressed on the side (left-right) edges, and I had to replace it. This second device is exhibiting all the symptoms of the unresponsive touchpad (randomly happening) already reported by other users, and I am returning it. At this point, it's not worth the risk of trying out the third device, so I will be shopping for something else.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Incompetent and poor service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed my order same day for business purpose so I paid for same day delivery. I get a notification around 6:35 pm saying it's delivered. Openy door, stood there and no one showed up. Tried using the chat for assistance only for them to be completely useless! I asked what address it was delivered to and the rep gives me a mixture of my shipping and billing address when there's no such thing anywhere on my order summary! Then apologies for the Typo after I correct him.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Niceeee.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow. My 5 stars are just for the screen quality looks amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Chromebooke

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Chromebook easy to use and small enough to Cary.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Cri

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the item it is a kick butt tyoe of item. Reccommend

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice producf. Suoer fast i just need to find a case

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's the best for entertainment

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Chromebook. It's the best laptop for entertainment. It's so compact that it got stolen from under my nose. ☹️

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    my pretty chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it! i have only had it for a month but so far so good

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it because it did not do everything I wanted it to do it was like a glorified phone with key pad returned and purchase samsung alpha flex

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that the keys are backlit. It is lightweight.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Hot!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets extremely hot and crashes constantly. Not worth the money

    No, I would not recommend this to a friend
  • Cons mentioned:
    Touchpad

    Rated 3 out of 5 stars

    Keys double type

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thin and light but the keys double type very often. Maybe 1\3 of the time

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Chromebook trash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chromebook is slow kept on stopping my 4k tv shows and movies. At the end got a refund. Love Samsung, but Chromebook is honestly, trash

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Chrome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chrome book does not meet my needs when it’s without Internet. There is no USB port and the chrome system was a challenge for me.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with all my applications. Only wish it had more ports for plug-ins.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    me

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It heat up really quick, it froze, and didn't allow me to continue with what I was doing

    No, I would not recommend this to a friend