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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1144 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.6 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers find value in the excellent screen quality, lightweight design, and ease of use of this product. However, many express concerns regarding the battery life and some inconsistencies with the touchpad. The product's performance and attractive design are also frequently praised. While some find the price to be high, others appreciate the overall premium feel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,144 reviews
  • Rated 4 out of 5 stars

    Silver

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly its been amazing, just really short battery life so thats been the only downfall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty in red

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed! Perfect size. Sufficient space for all my apps and games.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sound is not good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Chromebook in August. I've only had it for 1 month but the sound is no good. not for the price i payed.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung chromebook

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall laptop only thing is the fingerprint reader sometimes wont work correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Chromebook i ever had

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Samsung Chromebook! I really love the touchscreen as it makes things so much easier and quicker. The s-pen is really neat and works great for my son when he is doing his school work and just for drawing. I will forever be a Samsung owner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect Galaxybook

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent Size Chrome Book for versatile usage, good fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What's not to like!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, yet powerful. Haven't tried to stretch the battery to all day, so it has been good enough. The fingerprint reader makes logging in a cinch. Used to the stylus on my Galaxy Note phone(s), so has been natural to use it here. The color is eye-catching!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is blank. Trying to figure out. Second time this has happened. Back to using phone right now.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice chromebook

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light and easy to carry for my child. Super bright panel!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it just hard getting used to Chromebook. Does everything its supposed to tho.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mouse pad Defected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really excited about this purchase. Unfortunately, I had to return the chromebook due to defects with the mouse pad. It's a beautiful computer with an awesome display however after researching this it seems to be an issue other buyers have had with the chromebook. It really sucks this purchase didn't work out.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Poor battery and super hot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has no fans and expect it to be super hot when you do some works.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    0

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not purchase this item every time I tried ordering it online it would soon follow with a cancellation of purchase so decided to go to the store to order and pickup at store and had the same issue! So I was done with trying to order this and then get my order canceled. So I decided to go straight to Samsung store and purchase this item and had no issues!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am apple person I bought that for my daughter because they use the same at her school , I can’t stop myself from buying another one to myself I wasn’t know anything about chrome book I till I bought 2 of this beauty for me and my 9 years daughter

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lame

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty pointless... no screen mirroring to the device from your Galaxy phone.. can't play CoDM..

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Really Bad

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Display issues, Bent after 3 months of use. Stops automatically

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 2 out of 5 stars

    SUCKS, BUT I WILL GET USED TO IT.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks and feels like a cheap dinky piece of junk made for kids. What dissapoints me the most is the screen size so small. i want compare products read about things and research with multiple tabs open. Its very lite in weight easy to travel with.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Touchpad

    Rated 1 out of 5 stars

    Software issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung chrome books in the past have been my favorite. This version has software issues that are known by Samsung and there is no fix as of now. The screen has an automatic brightness feature that makes the screen cycle continuously from bright to dim and just keeps going. Also, the track pad just stops working in the middle of doing something and needs to be reset. This is also a known problem by Samsung and still no fix. If an update comes out to fix these items, I will come back to give a much better rating.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Boooo

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks pretty but basically useless. I wish i would have purchased a regular laptop

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lousy wifi performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not buy this again, and I would return it now if I hadn't waited too long. The wifi keeps dropping at random moments. Google searches confirm that lots of people have this problem, and multiple bug reports have been logged with Samsung, but it's been going on for years and apparently they just can't fix it.

    No, I would not recommend this to a friend