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Customer Ratings & Reviews

Model:
SM-A135UZKDXAA
SKU:
6501378
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Customer reviews

Rating 4.2 out of 5 stars with 419 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers consistently note the affordability of the Galaxy A13 32GB (Unlocked) smartphone, praising its value for the price. The phone's camera is also well-received, with users highlighting its ability to capture clear photos even in low-light conditions. While some users appreciate the phone's ease of use, size, and unlocked status, concerns are raised regarding its durability and limited storage space.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-419 of 419 reviews
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Lag and slow

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Display and battery life was great. But the performance is not good. Dont buy this model.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a Samsung note 8 I had compared specs and seemed similar with slight differences. I knew this phone was a budget phone but figured how bad can it be my note 8 was good enough just had a cracked screen. Well I was completely wrong this A13 is horrible super laggy to the point that it's frustrating. You are better off buying a used note 8 around same price but way better .

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Too slow

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too slow to be a daily use device. The device was crawling to do anything and I just had to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BUYER BEWARE

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in September 22 and hadnt recieved over 5 calls or 10 texts. By October 22 it would no longer charge and Asurion tried thier best to fix this but kept getting wrong parts. Best buy was not willing to fix as they no longer fix Samsungs. So BUYER BEWARE. Samsung is not the way to go at Best Buy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ehh

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need you need a phone to make phone call and that’s it’s this us then phone for u

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Worst phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst choice. I wish I had bought some other product with more price. Not recommended.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke out of the box.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's won't stream any video or audio. We got two of them . One for each of our daughters. One works fine and the doesn't. It's a cell phone so your just out of luck when they're defective. Between this and my TV going bad. I am done with Samsung's products. The quality isn't there anymore.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It’s okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay, for the money, just make sure you do not get a defective one, I do recommend it, just if you feel like getting a phone on the cheaper end.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad description

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad description, the power adapter belongs to another phone , won’t fit properly, description was incorrect, the package was incomplete

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dead slow

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy this mobile if you are heavy user. You regret your decision of buying later

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very slow

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buttons take too long to response. Webpages load slow, even on Wifi. Constantly need to restart for it to function.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No like

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JUST BUY NEW MOBIL. BUT SHOW NO FAST DIEVICE. LOOKING FOR FUTURE ANOTER DIVICE

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Akuma,


      Thank you for reaching out. We are saddened to hear that this did not live up to your expectations, as you find the Galaxy A13's performance slow. Samsung understands how essential it is to optimize your device for faster, smoother, and better activity. Please know that we are continuously improving our services, and your feedback is vital to that process.


      Kindly visit this link below to keep your device from Slowing down:
      https://www.samsung.com/us/support/answer/ANS00078985/

      Keeping your device's software updated regularly will ensure it continues to run smoothly:
      https://www.samsung.com/us/support/answer/ANS00077582/


      Should you need more assistance, you may reach us via the following for immediate support:

      1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      2. Facebook Messenger: http://m.me/samsungsupport
      3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513


      Reference Number: 1144505535

      Thank you for choosing Samsung. Have a great day!

      ^Chrystel Samsung

  • Rated 5 out of 5 stars

    Great stuff!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, my mom loves it, it’s amazing!! Super easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Parent Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone for the price, my father still use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great ohine for teens

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this up for my daughter thou only for streaming YouTube and netfix wirks really really goid shes able to use chromecast on it too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is aestetically super attractive, interface is easy to handle and calls and music sounds are excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung - Galaxy A13

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung - Galaxy A13 32GB (Unlocked) - Black Good for office use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a base 4g phone with daul sim phone

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A13

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung A13 is one of the worst devices that is used, at first it seemed that it was going to be a great quality price for being from Samsung, but in a couple of days the failures began

    No, I would not recommend this to a friend