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Customer reviews

Rating 4.4 out of 5 stars with 984 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the Galaxy A15 5G 128GB (Unlocked) smartphone's affordability, with many praising its value for the price. The phone's camera is also well-received, with users highlighting its ability to take good pictures and videos. Additionally, the phone's 5G connectivity, long battery life, and ample storage space are among its other well-received features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 984 reviews
  • Rated 5 out of 5 stars

    Budget phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good budget phone. Nice color. Great sound quality .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case fits tightly and the buttons on the phone still work well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not waterproof

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall decent phone, has all standard needs, definitely not waterproof

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift to my father Great phone and good price......

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Good phone for its worth

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic phone, good as long as it lasts. Camera is good

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings Hnpb, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy A15. Your feedback is appreciated as we strive to be innovative while improving the functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to reach out to Support. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Its a good phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont normally like buying phones with high price tags they good "bad" in about 2 or 3 years but so far thig is good i dropped if off my semi truck bed a little dent but still running well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my Dad, he loves it and it has great features for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic Phone That Gets The Job Done

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone as a gift for a friend. Overall, it’s a basic quality Android phone that’s up to date and has pretty much all of the features of flagship phones. The only thing it can’t do is play the top games well, but that can be overlooked if you’re not a gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Galaxy A15 5g is a disappointment

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very disappointed with the purchase, of course the price is not very high and I understand that I should not expect much from this phone, but it works very very slow all the time, I would say from the first day of purchase. Especially the camera, which constantly glitches. Very bad. I have not had such a super slow phone. Before this I had a Galaxy M30s, I bought it in Europe and it was good phone. I tried to buy a phone in the US with similar technical specifications. But like I said, this is a super glitchy device. P.S. This phone only has a good battery and that's it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Viktor, thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy A15. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. Take a look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your tablet for faster, better performance. We would love to be able to assist you with what you may be experiencing with your camera functionality, however, we need more details regarding what may be occurring before we can do so. Please feel free to reach out to Support at your leisure if you would like any further assistance with troubleshooting your device. Thank you for being a treasured Samsung customer. - Debra Samsung

  • Rated 2 out of 5 stars

    A good phone for most uses, but not Android Auto

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone would be a good value, and it does most things very well, but if you frequently use Android Auto, you may likely have problems with it. I loved mine until I tried to bring up Android Auto and got error messages that the device could not access Google Maps. Even when I set permissions to allow access, it would still not bring up the maps on the screen/

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey RetiredMan, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy A15. We appreciate your feedback as we continue to bring our consumers the best in product design and functionality. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. You can connect your Galaxy phone to your car in a variety of ways, such as, Bluetooth, USB or AUX cables, or the Android Auto app. If you’re having trouble connecting your phone to your car, you can check out our helpful tips and tricks to resolve the issue and reestablish the connection. Take a moment to review, "Unable to connect Galaxy phone to a car" to help resolve what you may be experiencing with your device. If you would like any further assistance after reviewing this resource, let us know by contacting Samsung Support. Thank you for being a trustworthy Samsung customer. - Debra Samsung

  • Rated 4 out of 5 stars

    Going from bad to good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been dealing with a Moto G for about 6 months now and it's been making me insanely upset. It was very nice when I came into the store and the employee heard what I had to say and helped me find what I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung A15 5g

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this phone it has all the options and features

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good, service not so good. Salesman seemed to lack understanding of product. He was not particularly helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    international travel phone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for basic international traveling. We traveled to Asia without any problems.

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 2 out of 5 stars

    Samsung Galaxy A15 is tr4sh

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really should have done my homework better before buying this phone. It has given me problem aftet proble. I think the biggest issue is the 4G RAM...no bueno! Don't get a phone with less than 6G it makes a huge difference.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings LeslieD, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy A15. Your feedback is appreciated as we strive to be innovative while improving the design and functionality of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you're in the market to upgrade your device to have a larger RAM, please feel free to check out the Galaxy A36 5G with 6GB RAM. If you would like to share additional feedback with us or if you would like any further assistance, please let us know by contacting Support. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Rated 2 out of 5 stars

    Slow, frustrating.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow, does not hold apps in memory. As soon as you leave an app, it closes all the way. If an app like a bank app, asks you to take a photo, once the camera engages, and you try to go back to the bank app, it had already closed. Even a factory reset didn't help.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings M16U3L, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy A15. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. If your Galaxy A15 5G is closing apps unexpectedly, try clearing the app cache and data, checking for app updates, ensuring your device has enough storage space, and optimizing your device's performance. Feel free to check out, "App is crashing or not working on Samsung phone or tablet" to help resolve what you have described to be experiencing with your device. Let us know if you would like any further assistance afterward by reaching out to Support. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Galaxy A15

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we decided to buy this phone while on sale at Best Buy. So far this phone has worked seamlessly with home wifi and traveling on 5G network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really helpful and excellent service. I will buy it again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Experience of buying

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this phone on December provide good quality at cheapest price Samsung always provide reliable products .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great phone! I was able to give to my nephew when visiting Africa last summer!!

    I would recommend this to a friend