Customer Ratings & Reviews
- Model:
- SM-A156ULBDXAA
- SKU:
- 6569027
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the Galaxy A15 5G 128GB (Unlocked) smartphone's affordability, with many praising its value for the price. The phone's camera is also well-received, with users highlighting its ability to take good pictures and videos. Additionally, the phone's 5G connectivity, long battery life, and ample storage space are among its other well-received features.
This summary was generated by AI based on customer reviews.
Useful!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Economic end very useful. Just enough for any task!
I would recommend this to a friendWorst mobile
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with this Samsung mobile. The performance is laggy, apps crash frequently, the battery life is terrible, and the camera quality is nowhere near what was advertised. Overall, one of the worst mobile experiences I’ve had.”
No, I would not recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice..............................................
I would recommend this to a friendNot Compatible with Spectrum, but Online Support
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the Samsung Galaxy A15 5G hoping it would work with my Spectrum service, but unfortunately, it wasn't compatible. The return process in-store was a nightmare – the manager was rude and refused to listen to my explanation. They even charged me a return fee because the phone was opened, which was frustrating since I had to check if it worked with my service. However, I did reach out to customer service online, and they were very helpful in getting my return fee refunded. While I appreciate their assistance, the in-store experience was extremely disappointing. I’m hesitant to buy from here again based on this experience.
I would recommend this to a friendBrand response from Samsung
Posted .Hello there GusGarcia, thank you for finding the available time out of your day to share your sentiments with us about your Samsung Galaxy A15. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. The advertised Galaxy A15 is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Support. Thank you for being a steadfast Samsung customer. - Debra
Not a Best buy problem - a Samsung problem
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A low and pathetic underpowered phone that is the worst piece of technology I have owned in 5 years. It reminds me why I chose pixel before and once I have the cash to purchase a new pixel outright I will buy a new one. This seems to be my way of accepting responsibility for the damage I did to my last phone. And for sure - Google has a product that is light years ahead of Samsung.
No, I would not recommend this to a friendDo not buy this if you are expecting morethanbudge
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sub par budget phone very slow battery does not last long
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations NaomiN, thanks for taking the opportunity to review your Samsung Galaxy A15. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to check out, "How to keep your Galaxy phone or tablet from slowing down," "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" to help resolve what you may be experiencing with your device. Feel free to contact Support after if you would like any further assistance. Thank you for being a dedicated Samsung customer. - Debra
Good for light use, not great for power users
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone was sometimes slow and cant maintain a discord call with the calendar app open.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello SethE, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy A15. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. Take a look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your tablet for faster, better performance. If you would like any further assistance afterward, feel free to reach out to Support. Thank you for being a treasured Samsung customer. - Debra
Samsung Galaxy
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok................................................
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations ChristinaL, thanks for taking the opportunity to share your sentiments with us about the Samsung Galaxy A15. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. If you would care to provide any other feedback with us or if you would like any further assistance, please let us know by contacting Support. Thank you for being a dedicated Samsung customer. - Debra
More research.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a budget phone. Operating speed is slow. Phone glitches. I would look at other options.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for reaching out to share your feedback om the Galaxy A15, James. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. It's important to keep your phone up to date with the latest software version as well. If your phone is slowing down, you should utilize the quick optimization feature. The Quick optimization feature improves your device's performance by identifying apps that use excessive battery power. It also clears away unneeded items from memory, deletes unnecessary files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and simple. From Settings, swipe to and tap Device care. Tap Optimize now, and then tap Done. Check out the article "How to keep your Galaxy phone or tablet from slowing down" for additional options to help troubleshoot this. If this continues to be your experience, please reach out to us at Support. -Kelvin
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Connectivity issues. I use to be a fan of Samsung and am getting frustrated with the multiple issues with this phone. Will reach out to Samsung directly. Issues include and not limited to pairing with auto, camera and all other.
No, I would not recommend this to a friendThis cellphone is not good quality of battery
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone ran out of battery every minutes. It means that you dont use the phone, it still run out battery fastly. Every minutes, there is 1% battery goes down even you dont open the phone. I must return it and i must pay return stock fee about $45 for this product which is not enough quality. Please carefully to buy some product in best buy because they charged return stock fee about $45 even their product is defect or not quality.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there ThiV, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy A15. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to review, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can optimize your battery life on your Galaxy A15. If you have any questions for us after reviewing the resources that have been provided or if you would like any further assistance, do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer. - Debra
Phone
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a cheap phone but noy cheap, bad pitcher quality
I would recommend this to a friendBrand response from Samsung
Posted .Salutations Wango, thanks for taking the opportunity to review your Samsung Galaxy A15. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you would like to provide additional feedback with us regarding the performance, durability, or functionality of your Galaxy A15, please feel free to contact Support at your leisure. Thank you for being a dedicated Samsung customer. - Debra
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The phones quality wasn’t what I thought it would be. The processing speed is extremely slow for simple tasks. My phone hard ever receives phone calls. Notifications only come through once I pick the phone up and unlock the screen then all the day’s notifications flood the screen. This phone is an overall disaster and I hate I wasted my money
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations LexW, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy A15. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the nuts and bolts of your device's performance. "How to keep your Galaxy phone or tablet from slowing down" is a great resource to check out when you have some free time available to learn how you can automatically optimize your tablet for faster, better performance. Also check out, "Galaxy phone is unable to make or receive calls" and "Control notifications on your Galaxy phone or tablet" to help resolve what you have described to be experiencing with your device. Let us know if you would like any further assistance by contacting Support at your leisure. Thank you for being a faithful Samsung customer. - Debra
S series is the best
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not bad a phone. no much features to b excited about
I would recommend this to a friendBrand response from Samsung
Posted .Aloha Temmie, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A15. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. If you would like to share any other feedback with us regarding your purchase or if you would like any further assistance, feel free to contact Samsung Support at your leisure. Thank you for being a staunch Samsung customer. - Debra
Unfortunately disappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went from a Google Pixel 4a to this. It's been nothing but issues and I will be returning this. It's extremely slow and lagging. The text message screen will minimize and becomes impossible to get it to clear off the screen. The inset of the volume and power buttons makes it impossible to make a screenshot. Changing from one app to another takes so long. I actually hate this phone!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there Gagrl, thank you for finding the available time out of your day to share your sentiments with us about your Samsung Galaxy A15. We value your feedback as it allows us the opportunity to improve the functionality and design of our products as we strive to be innovative. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. Take a look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your tablet for faster, better performance. You can choose which apps you want to use in the full screen aspect ratio. Here's how: > From Settings, tap Display > Full screen apps and tap apps to enable this feature and customize options. You can capture an image of the Galaxy A15 screen by swiping the edge of your hand across it, from side to side, keeping in contact with the screen. To use your Palm Swipe to capture a screenshot: > From Settings, tap Advanced features > Motions and gestures > Palm swipe to capture. > Tap to enable this feature. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out again. Thank you for being a steadfast Samsung customer. - Debra
Read
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super nice but the voul.e fades i need to get look at
I would recommend this to a friendBrand response from Samsung
Posted .Greetings PeterF, thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy A15. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having more details available regarding what may be occurring with your Galaxy A15 and without being able to ask you any follow up questions to probe further, I recommend contacting Samsung Support for further assistance and/or help with troubleshooting your audio quality. Thank you for being a dedicated Samsung customer. - Debra
Android 16 updates doea not help the pandora app
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am tired of these phones doing updates to the android 16 updates that ruin the pandora app from running correctly.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings Androidsixteenupdates, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy A15 5G. Your feedback is appreciated as we strive to be innovative while improving the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy A15 shows to be compatible with the Pandora app. Without having more information available and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support. Thank you for being a dedicated Samsung customer. - Debra
terrible phone
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this phone was a disappointment after changing from motorola. the phone turns off by itself, the blue tooth disconnects in the car, I get text messages from the year before, and it just doesn't work well.
No, I would not recommend this to a friendBudget phone
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good budget phone but a tad slow not really happy with it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey Jerron, thank you for your feedback on your Samsung Galaxy A15. We would be thrilled to help you troubleshoot the speed of your device to help you have the best experience possible with your phone. We have a few articles to help you with this matter titled "How to keep your Galaxy phone or tablet from slowing down" and "Galaxy phone or tablet's screen is frozen or responds too slowly". You can also reach out to the Samsung Support Team if you believe any aspect of your device is not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Not Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My previous LG was 10 plus years old. Alas no LG in the phone world. So I bought a less expensive Samsung. I had problems immediately but thought it was my lack of understanding, finally after 6 days took it back as it updated and lost a lot of my info, Upgraded to the next Samsung, I recommend spending a little more money
No, I would not recommend this to a friend