Customer Ratings & Reviews
- Model:
- SM-A156ULBDXAA
- SKU:
- 6569027
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the Galaxy A15 5G 128GB (Unlocked) smartphone's affordability, with many praising its value for the price. The phone's camera is also well-received, with users highlighting its ability to take good pictures and videos. Additionally, the phone's 5G connectivity, long battery life, and ample storage space are among its other well-received features.
This summary was generated by AI based on customer reviews.
Don't shop at Best Buy and don't buy this phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone did not work on carrier as advertised. Best Buy still charged a $45 restocking fee and refused to refund that portion. Terrible customer service. I spend thousands each year at Best Buy, but will be shopping elsewhere going forward - you should too.
No, I would not recommend this to a friendNot a great camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slightly blurry photos and weird shadow on the font!
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Samb, thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy A15. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your photos and videos are blurry or poorly exposed, please take a moment to review "Galaxy phone or tablet photos and videos are blurry or dark" to conduct some simple troubleshooting steps to help resolve what you may be experiencing with your Galaxy A15. If you have questions for us afterward or if you would like any further assistance, do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being a faithful Samsung customer. - Debra
Not working properly
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It not working properly with android car play. Music not working as the same time whit the Google maps open
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there LuisdJ, we appreciate your feedback on your Samsung Galaxy A15. We understand how important a fully immersive experience is to you while you're driving but wanting to have safety as well. Without knowing what music streaming app you are attempting to use on your device, we recommend double checking the settings in the maps app to ensure it is set to have the music running while the maps are running, and then reaching out to the Samsung Support Team if you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
DO NOT BUY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is horrible. I bought one for my husband and i because we needed a budget phone and i tried to do a lot of research. This phone is broken and glitchy straight out of box. The return is so tiny that of course i missed it. We have to constantly restart it because the screen just freezes when it wants.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there RachP, thank you for sharing your thoughts with us about your Samsung Galaxy A15. We would love nothing more than to assist you with any aspect of your device that is not operating as intended or expected and maximize your overall experience. We have some articles on our website to help you troubleshoot at your convenience titled "How to keep your Galaxy phone or tablet from slowing down", "Galaxy phone or tablet's screen is frozen or responds too slowly", and "App is crashing or not working on Samsung phone or tablet". You can also reach out directly to the Samsung Support Team if you have questions or are still experiencing anything out of the ordinary with your device. Thank you for being a Samsung customer. -Elizabeth
Great buy if you don't plan on using Xfinity Mobil
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it to use with Xfinity Mobile and it's not compatible. They refuse to added the IMEI to there network. They sell the same phone but will not let you bring your own of this model.
I would recommend this to a friendMr.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too slow and out dated. Find a different phone for $200. There's plenty out there.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day EduardoF, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy A15. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the nuts and bolts of your device's performance. "How to keep your Galaxy phone or tablet from slowing down" is a great resource to check out when you have some free time available to learn how you can automatically optimize your phone for faster, better performance. If you would like any further assistance afterward, please do not hesitate to contact Support. Thank you for being an unwavering Samsung customer. - Debra
a15 5g dont buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really bad the phone is really slow and it lags a lot. the battery also drains down really fast and it is just in general in a peace of junk bc its really slow and laggy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello GuillermoM, thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy A15. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Please take a few moments to review, "How to keep your Galaxy phone or tablet from slowing down," "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to help resolve what you have described to be experiencing with your device. If you have any questions for us afterward or if you would like any further assistance, let us know by contacting us again at your leisure. Thank you for being a treasured Samsung customer. - Debra
Battery dead
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery is dead already bought phone a month ago ridiculous
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate you taking the time to share your honest review with us, April. We see that your review is about the Galaxy A15. The A15 comes with a 25W Super Fast Charging that powers you up at lightning speed. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. We'd like to gather more information about your experience so that we can further assist you. Please reach out to us at Support so that we can work together to find a resolution for you. -Kelvin
Best Buy shipped open box and charged full price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just received the delivery, I will update when I actually get a "NEW" phone that I paid for. I was charged full price but got clearly opened box... so either previously owned or some other shenanigans. I am not happy I have to go back to the store and wait in line to return and reorder. The store that shipped it to me pulled a fast one on me.
No, I would not recommend this to a friendDon't ask for delivery from Shipt
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So disappointed. I was excited to get this phone as i desperately needed a new one. I had my old phone for 7 years and the battery wouldn't hold a charge anymore. I looked into the Galaxy A 15 5G and thought it was a reasonably priced phone. I purchase through Best Buy's website. I opted for same-day shipping. Didn't receive my package the same day. Shipt the delivery partner returned my phone because it was " damaged". Im not a happy customer. I will wait until i received my refund. Then i will repurchase and pick up in store. Never again will i trust their delivery partner Shipt.
I would recommend this to a friendOne star is too much!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got this phone because the worker at Beat Buy recommended it and it’s horrible. Save your money and buy a quality phone. We were a day late on trying to return it and Best buy didnt care. So now this phone will collect in my dresser because its junk. It runs so slow you cant even answer calls and it gets confused easily.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Kansasmomma, thank you for finding the time out of your busy day to share your sentiments with us about your Samsung Galaxy A15. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to review, "Galaxy phone or tablet's screen is frozen or responds too slowly" and "How to keep your Galaxy phone or tablet from slowing down" to help resolve what you may be experiencing with your device. If you have any questions or us afterward or if you would like any further assistance, please do not hesitate to reach out to Support. Thank you for being a treasured Samsung customer. - Debra
Mr
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its battery life sucks; horrible battery when I went to sleep and drained 50 percent
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there XiaopengZ, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy A15. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. When you have some free time in your schedule, check out, "Galaxy Battery - Optimization," "Apps are draining battery on Galaxy phone or tablet," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" for a wealth of helpful tips and tricks on extending the life of your Galaxy battery. Feel free to contact us if you have any questions after reviewing the resources provided or if you would like any further assistance. Thank you for being a valued Samsung customer. - Debra
Get something else
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone kinda sucks. It is laggy and freezes. It has been doing it since day 1. I should have taken it back.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for reaching out, Frank. We appreciate your feedback and look forward to hearing more from you in the future. We noticed that you contacted us to share your experience with the Galaxy A15. The A15 is a fast 5G phone equipped with a powerful octa-core processor, allowing you to load games, browse the web, and download content seamlessly. When your Galaxy phone or tablet freezes or crashes, it can be really nerve-wracking. The good news is that this can probably be fixed without having to send it in for service. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Check out our article, 'Samsung phone or tablet freezes and crashes" for options to help troubleshoot this. If this persists, please reach out to us at Support so that we can further assist you. -Kelvin
Samsung - Galaxy A15 5G 128GB (
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never had a phone as slow as this one. I don't like it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations NiubisayM, thanks for taking the opportunity to review your Samsung Galaxy A15. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Device care feature is available to help you keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. When you have the opportunity available, please take a moment to look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your device for faster, better performance. If you would like to share additional feedback with us regarding the performance, durability, and/or functionality of your device, please let us know by contacting Samsung Support at your leisure. Thank you for being a dedicated Samsung customer. - Debra
Terrible phone at any price
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible phone at any price. Sluggish beyond compare and loaded with nonsensical Samsung bloatware. Any phone would be better.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy GregT, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy A15. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. You can use the Device care feature to keep up with the nuts and bolts of your device's performance. Please feel free to review, "How to keep your Galaxy phone or tablet from slowing down" when you have some time available to learn how you can optimize your phone for faster, better performance. If you would like to share additional feedback with us regarding your purchase or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being a valued Samsung customer. - Debra
Boooooooooʻoooooooo
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do kot buy this phone worst phone ever hate it worst purchase in my life
No, I would not recommend this to a friendAvoid
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow when opening apps Not receiving text messages Frequently losing service Dropping calls unexpectedly
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there Johnny, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy A15. We value your feedback as it allows us the opportunity to improve the functionality and design of our products. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please take a moment to review, "Galaxy phone or tablet's screen is frozen or responds too slowly," "Messages on Samsung phone are slow, do not send, or cannot be received," and "Dropped calls on a Samsung phone" to help resolve what you've described to be experiencing with your device. If you have any questions afterward or if you would like any further assistance, please feel free to reach out to Support. Thank you for being a steadfast Samsung customer. - Debra
Returned, Super Sluggish. Not worth it.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned. Super slow with multitasking, to switch from one app to another it takes 5-10 seconds to respond, same when you need to unlock it, 5 second to register your face (when it works). Very disappointed being a 2024 phone and this bad.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there SVNM, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy A15. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Take a moment to review, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your device for faster and better performance. If you would like any additional assistance afterwards, feel free to contact Samsung Support. Thank you for being a steadfast Samsung customer. - Debra
A little on the slow side
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone the forever to load apps . And i think to wallet is in a bad spot too
I would recommend this to a friendBrand response from Samsung
Posted .Hello Atlsolostar, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy A15. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. "How to keep your Galaxy phone or tablet from slowing down" is a great resource to check out when you have some free time available to learn how you can automatically optimize your phone for faster, better performance. If you would like to share any additional feedback with us regarding your device or if you would like any further assistance, please feel free to reach out to Samsung Support at your leisure. Thank you for being a treasured Samsung customer. - Debra
Service in store
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to wait an hour for someone to help me with buying a cellphone. Store needs more people.
No, I would not recommend this to a friend