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Customer Ratings & Reviews

$154.99
Save $15
Comp. Value: $169.99

Customer reviews

Rating 4.4 out of 5 stars with 1514 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers appreciate the Galaxy A16 5G 128GB (Unlocked) for its good everyday performance, camera quality, and excellent battery life. Many also find it easy to use and enjoy its decent screen size and beautiful design. However, some customers have noted concerns regarding processor speed, heat dissipation, RAM, and connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,514 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent. fast. great UI. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Marshells

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good one , very premium and light weight. Easy to handle

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gift for my cousin

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice phone for a gift for my cousin who lives in Africa.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Galaxy A16

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great, no issues with it. It's done everything I've needed it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good device simple for a kid or just for work project

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great phone for the elderly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for your parents fast enough, but easier to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying the phone. I had no trouble replacing the unit and I was able to retrieve apps instantly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and I was able to transfer all my information easily.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone for the price.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Samsung phone was seven years old, and this was such a great buy that I couldn't resist it. Everything was easy to transfer to the new phone. I wish I had gotten it sooner. Everything is great about this phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Galaxy A16 a good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very good upgrade for me at a reasonable price. It gives me more memory and camera lenses that meet my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Kristing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and not hard to use. It is lighter than I thought

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Samsung's Deception

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On January 9, 2026, I purchased a Galaxy A16 5G (128GB). I was surprised afterwards to discover that the phone did not include a power adapter—only a cable. Had this been clearly disclosed in the description, I would not have made the purchase. Adapters ALWAYS came with their phones. If they suddenly made this change then they need to state CLEARLY (not hidden) that Adapters are sold separately and phone needs adapter or a charging source to work. Charging the phone via a cable connected to an extension cord takes 4-5 hours. Some senior consumers don't have any charger, ext, or adapter and must pay the added expense. Multiple calls to Samsung customer service have been unsuccessful. I was promised supervisor callbacks that never occurred and was ultimately disconnected after requesting further assistance. Today I was disconnected again. I am very disappointed in Samsung's customer service. This situation has become unnecessarily frustrating for something as basic and inexpensive as a power adapter. Consumers need to add to the price of an adapter to the cost since the phone is incomplete. I do not recommend.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good for a budget phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good dose what I need it to do good for a budget phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Samsung added to my life!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my Samsung Galaxy A16 128 GB unlocked. Handles apps well. My previous Samsung came with the Contact App with lots of ads! I checked for the ads contact app before I made any entries. Enjoy the size of the phone as well. Samsung make great phones!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Galaxy A16!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You don't need an exorbitantly expensive phone. The Samsung Galaxy A16 provides you with everything you need: reliability, speed and great graphics. Easy to set up too. Plus, less expensive than getting this thru my carrier. Best Buy is the only place in town offering unlocked cell phones. Bought online, picked up in-store.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The ultimate iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very nice iPad and I’m quite satisfied with it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent phone.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone , fast and reliable for a very good price.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    A16 phone review 2025

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buget friendly phone and really well build Samsung galaxy all under 200 usd . Cant get better than this

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cellpgone, best price. You received a quality phone.

    I would recommend this to a friend