Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$154.99
Save $15
Comp. Value: $169.99

Customer reviews

Rating 4.4 out of 5 stars with 1516 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers appreciate the Galaxy A16 5G 128GB (Unlocked) for its good everyday performance, camera quality, and excellent battery life. Many also find it easy to use and enjoy its decent screen size and beautiful design. However, some customers have noted concerns regarding processor speed, heat dissipation, RAM, and connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,516 reviews
  • Cons mentioned:
    Ram

    Rated 1 out of 5 stars

    Terrible device

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is simply put, the worst phone I have ever purchased. And that’s including my basic Nokia from 2002. I had an IPhone 15 pro max that I gifted to my brother and I wanted to try an android device while I wait for the new IPhone in September. I expected a certain drop in quality and performance considering how much this phone costs but nothing prepared me for the disappointment I have since experienced. This phone is severely underpowered with its 4gig ram being incapable of handling even the most mundane tasks. It is sluggish, hangs often, and difficult to type on due to the lag. It is incapable of handling android auto and consistently fails when connected to the vehicle’s display unit. It cannot even handle switching between apps and will often reset the app soon as you get back to it hence switching between apps is impossible. I was tempted to return it but the mandatory restocking fee that is tied to it makes it an expensive affair. I might as well suffer for the one more month and wait for Steve Jobs descendants to save me from my misery. Do not buy this phone unless it is simply for picking up calls.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings Mchanjamaa, thank you for sharing your thoughts with us about your experience with using the Samsung Galaxy A16. We appreciate your candor as we improve the design and functionality of our product line. Samsung provides a 2-month warranty for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the buts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. Take a look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your phone for faster, better performance. Also check out, "Galaxy phone or tablet's screen is frozen or responds too slowly" to help resolve what you've described to be experiencing with your device. Let us know if you have any questions afterward or if you would like any further assistance, do not hesitate to contact Support. Thank you for choosing Samsung! - Debra Samsung

  • Rated 5 out of 5 stars

    It's Samsung without headphones jacks

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just one more thing for you to buy, if you perfer the headphones with cords. Otherwise Bluetooth to the rescue. LOL no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung A16

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The samsung A16 is very good phone under 200$. Best phone for gift someone very special

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Super Samsung Smartphone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Samsung as Android user for over ten years and the A16 has all the basics covered -- especially if you don't do a lot of texting, emailing, or web searches. I don't game on a phone, so I can't comment on it. It is as good as my old Galaxy S21. My only negative is the slick "glastic" housing. I use a tight, rubber cover to provide a sturdy feel in the hand.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother love the phone, it do what it needs to do.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is working properly and enjoying it! Please go and check it out at store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's amazing with this price and excellent features. I loved the design

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    First phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for a kids first time phone, she is able to do the basics and more for her first phone was a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lovin my Samsung

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster and more reliable than I expected. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 1 out of 5 stars

    Hot garbage

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung should be embarrased to have their name on this phone. Extremely laggy, prone to having apps freeze up or crash. I have had this phone a month and have had to do a forced restart (press and hold side button and volume down simultaneously) twice because the phone went completely unresponsive. The screen is better than I anticipated for a budget phone and the battery life is pretty good. Those are the only positive qualities.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there DisplayNamePlaceholder, thank you for taking the time to share your thoughts with us about your experience with using the Samsung Galaxy A16. We appreciate your thoughts and critiques as we improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the nuts and bolts of your device's performance. "How to keep your Galaxy phone or tablet from slowing down" is a great resource to check out when you have some free time available to learn how you can automatically optimize your phone for faster, better performance. Also check out, "Samsung phone or tablet freezes and crashes" to help resolve what you may be experiencing with your device. Let us know if you have any questions or if you would like any further assistance afterward by reaching out to Support. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Highly Recommend

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone for the price. I already have a higher end Galaxy as my primary phone and needed this one for my second number. For the specs and price, it's fast and efficient. There were not any cases in the Best Buy store for it, but I found one on Amazon for a few dollars that is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Adrian phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad of a phone he likes the phone for his purpose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for Kids

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been long enough that I feel I can leave an honest review. I purchased this for my 6 year old son. I was able to set up the Parental features easy enough and it doesn't have too many bells and whistles that I feel like are going to waste because he does not use. On the plus side, he loves it too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good for using

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this mobile it’s the good condition and smooth to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    a good alternative for an elderly person

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the cell phone for my dad, and the screen and model are very easy to use. He is happy with his new cell phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy caller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice simple phone. Great for playing games and reading emails

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Galaxy a16

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was perfect, works amazing internationally. I recommend it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good affordable option

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is a good value for the price. The camera quality isnt bad and it runs pretty smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Affordable and good value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a slow phone… but its also sub $200! The screen is excellent for the value, and works perfect whether you are on a budget, or for another use (backup phone, kids phone, media controller, etc.)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful phone but a tad glitchy at times and battery life is not the best.

    I would recommend this to a friend