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Customer Ratings & Reviews

$154.99
Save $15
Comp. Value: $169.99

Customer reviews

Rating 4.4 out of 5 stars with 1516 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers appreciate the Galaxy A16 5G 128GB (Unlocked) for its good everyday performance, camera quality, and excellent battery life. Many also find it easy to use and enjoy its decent screen size and beautiful design. However, some customers have noted concerns regarding processor speed, heat dissipation, RAM, and connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,516 reviews
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Budget Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mobile is really great for the price. Its just a month but battery is good comparing to other mobiles.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted a couple years before it started giving issues. Decent phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect phone.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome works perfect, I don't have any issue, my daughter is too happy whit her new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone at low price, bigger size and nice design, i been using it for a month no issues

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good products........................ ..... .... .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great basic phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a second phone to use strictly for work. This phone works great for my needs. I don't understand why there are complaints about the speed. The price is perfect for what you get so not sure what they are expecting but this phone is fine for a low cost option.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price would recommend to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good inexpensive phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well especilly for an inexpensive phone. Have no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seams to work great and not too hard to use as I need to.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AT&T store sent me to Best Buy because they were out of theirs. The guy got me the phone right away, only thing was he didn't know how to transfer my data over. So back over to AT&T. But all in all a really good phone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    SAMSUNG A16

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works fine and it is affordable, my son likes it, not too heavy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cell phone purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We made a cell phone purchase when it was on sale went and told the sales clerk what we wanted, so he went to get it and he rang up the total, we were pleased, he even put the protection screen on for us, and he got the protection case for the phone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than exspected. Durable and reliable! Pictures are clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received excellent service when I purchased my Samsung Galaxy A16 from Best Buy in Glen Burnie, Maryland. They set up my phone for me and I have not had any problems. I always purchase my phones, Televisions, printers and computers from BestBuy because they stand behind their products/ Plus I have Geek Squad Total Protection Service

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cell phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good easy to use I made the right choice

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    new phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my new phone! easy to use. I'm not very exectronically savvy, so that is a big plus to me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it when I travel as a back up phone. I get great service and long battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mummy is really happy about the phone.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfect. Got this for my mum and she is obsessed with the phone.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Good back up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good purchase to have a backup because its slow not for work nor be in it 24/7, you will burn out.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy MarilynN, thank you for taking the opportunity to share your experience with using the Samsung Galaxy A16 5G. We strive to provide our customers with exceptional experiences and quality products. Feel free to check out, "Keep your Galaxy phone or tablet from slowing down with Device Care" and "Galaxy phone or tablet's screen is frozen or responds too slowly" to help resolve what you've described to be experiencing with your device. Feel free to contact Support if you have any questions or if you would like any further assistance. Thank you for being a loyal Samsung customer. - Debra Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Purchase!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought this phone processing power may not be up to par as all these more high end devices, this phone has treated me well and has gotten me from point a to point b.

    I would recommend this to a friend