Customer Ratings & Reviews
- Model:
- SM-A166UZKAXAA
- SKU:
- 6607858
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the Galaxy A16 5G 128GB (Unlocked) for its good everyday performance, camera quality, and excellent battery life. Many also find it easy to use and enjoy its decent screen size and beautiful design. However, some customers have noted concerns regarding processor speed, heat dissipation, RAM, and connectivity issues.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Heat dissipation
Gahhhhh, it's not a vibe at all.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m literally crying. My parents got me the Samsung A16 thinking they were doing something, but this phone is a straight-up disaster. If you actually use your phone for more than just checking the weather, DO NOT GET THIS. The Lag is Insane: I try to open TikTok and the whole screen just freezes for like 5 seconds. By the time the video loads, the trend is probably already over. Scrolling is so glitchy it makes my eyes hurt.Multitasking is a Joke: If I’m on a video call and try to open Instagram, the phone starts heating up like a space heater and then just crashes both apps. 4GB of RAM in 2025? Samsung, be for real right nowThe "Wait" Screen: I spend half my life looking at loading circles. Even the keyboard takes a second to pop up sometimes. I literally have to type slow so the phone can keep up with me.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings DVSNF, thank you for sharing your sentiments with us about your experience using the Samsung Galaxy A16 5G. We value your candor as we continue to make improvements on the functionality and performance of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please take a moment to review, "Keep your Galaxy phone or tablet from slowing down with Device Care" to learn how to optimize the performance of your device. If you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. Also check out, "App is crashing or not working on Samsung phone or tablet" to help resolve what you've described. Let us know if you have any questions or if you would like any further assistance, please feel free to reach out to Support. Thanks for choosing Samsung! - Debra
- Pros mentioned:Camera quality
Great cell phone
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great starter phone for a teenager. It comes in nice colors and the camera is great.
I would recommend this to a friend Cell phone case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fine got it quick I'm happy that I got it so fast thank you very much I'm glad I do business with you
I would recommend this to a friend- Pros mentioned:Camera quality
New phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the phone and its features. The camera is better than my old Nokia.
I would recommend this to a friend Happy to buy my new cell phone! Samsung A16.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a frequent shopper, I use the Best Buy website to purchase the latest products during the holidays and take advantage of special offers. I have been pleased with Best Buy for over ten years.
I would recommend this to a friend- Pros mentioned:Overall performance
Economical and functional
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Affordable and functional. It replaces my old A13 and works perfectly with my phone company.
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung A16
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Exceeded my expectations. I wanted a phone not that expensive but similar to the S series.
I would recommend this to a friend - Pros mentioned:Overall performance
Good product Good product Good product Good produc
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product Good product Good product Good product Good product Good product
I would recommend this to a friend Great phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new phone. Still getting use to all the features
I would recommend this to a friendSamsung Galaxy a16 phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy and awesome customer service and support! Set up phone was good to go when left store! In and out within 30 minutes!
I would recommend this to a friendHouse phone
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yeah it's a nice phone my wife liked it but she upgraded
I would recommend this to a friend- Pros mentioned:Camera quality
Great design and software. Poor internal hardware.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly great software and the device feels solid in the hands. Love the design but the internals of this are so slow it's almost unusable. Unfortunately returned.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day TheInfamousFilms, thank you for taking the time to share your experience using the Samsung Galaxy A16 5G. We value your feedback as we continue to improve the functionality and performance of our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Check out, "Keep your Galaxy phone or tablet from slowing down with Device Care" to learn more. Let us know if you have any questions or if you would like further assistance by reaching out to Support. Thanks for being a staunch Samsung customer. - Debra
- Pros mentioned:Overall performance
Recommend to all
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice phone!! Cheaper and working great !! I just love it
I would recommend this to a friend - Cons mentioned:Heat dissipation, Processor speed
Very Slow, and terrible camera
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow! Terrible Camera (specially at night) It cant do multitasking. It closes apps because it overheats. Slow processor I guess. But it works as expexted since it is Samsungs cheapest smartphone
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi BryanV, thank for taking the opportunity to share your experience using the Samsung Galaxy A16 5G. We value your sentiments as we strive to improve the functionality and performance of our product line. Please take a moment to review, "Keep your Galaxy phone or tablet from slowing down with Device Care" and "Samsung phone or tablet freezes and crashes" to help resolve what you've described to be experiencing with your phone. Without having more details available regarding what you may be experiencing and without being able to ask you any follow up questions to probe further, please feel free to reach out to Support for further assistance. Thanks for being a valued Samsung customer. - Debra
Great phone.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Fair price. Great color! Easy to transfer all data from old phone. Easy to use.
I would recommend this to a friendThanks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this cell phone and would recommend to other to purchase. Awesome customer service tto.
I would recommend this to a friend- Pros mentioned:Overall performance
at your fingertip only a click away
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a very intelligently put together cell phone does what many others cannot do.
I would recommend this to a friend Great Buy, Worth the money.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like my new phone. The response is really fast, and the letter and number fonts are large enough that I do not strike more than one character at a time.
I would recommend this to a friendVery Capable But...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very capable cellphone...lots of features, if you can figure out how to use them. Therein lies the difficulty. Included instructions are skimpy and not intuitive. Of course if you're a teenager, you'll have it mastered in 15 minutes or less.
I would recommend this to a friendBest buy
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone, durable, efficient, long lasting battery
I would recommend this to a friend