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Customer Ratings & Reviews

$154.99
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Comp. Value: $169.99

Customer reviews

Rating 4.4 out of 5 stars with 1520 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers appreciate the Galaxy A16 5G 128GB (Unlocked) for its good everyday performance, camera quality, and excellent battery life. Many also find it easy to use and enjoy its decent screen size and beautiful design. However, some customers have noted concerns regarding processor speed, heat dissipation, RAM, and connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,520 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works perfectly. Inexpensive, cheaper by $35 from T-Mobile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Victoria Ruelas

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my father who has a hard time navigating throught smartphones but this is super easy for him to use and he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It does have eSIM despite what others say.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves this phone so got one for my daughter yesterday. It does have eSIM. Got the 12 month $15 per month Unlimited talk-txt-data Mint Mobile eSIM plan setup no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price. Needed to add a phone line in short notice and had it going same day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy A16

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung phone is an inexpensive choice for people who want a reliable smart phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone..camera quality is good ..nice gift for my parent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Bang for your buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best purchase i made with best buy so far. It was budget friendly, fast delivery and all components where in the box i am very pleased

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    new phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had the phone long enough to see how all features work. Difficult to find how features work and things just keep popping up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone very good service , Also very good customer service

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone it’s fast and everything was great has no problems

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    love the phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the phone is great good quality got 2 one for husband and me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for a smart phone. I did not want to pay over a lot for a phone. This one worked nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price for its features

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for its price and works well and has not randomly froze

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Need to Spent Much for a Mobile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very cost effective mobile, satisfies all needs!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good purchase for my mother

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone . I purchased it for my mom and she love it too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good find

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my younger brother and he’s really enjoying it and he said he loves playing games on it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with my purchase ,I’m looking forward to buying more stuff

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung galaxy A15

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best A phone and the customer service was good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone easy to use nice mobile thanks best buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice for first time or second phone .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people were great ɓut if you want a cell to use all the time move up . I have this one running slow because i have to many things on it .

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there BethL, thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy A16 5G. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Take a look at, "Keep your Galaxy phone or tablet from slowing down with Device Care" to help resolve what you've described to be experiencing with your device. Let us know if you have any questions for us after reviewing the resource shared or if you would like any further assistance by reaching out to Support at your earliest convenience. Thank you for being a trustworthy Samsung customer. - Debra Samsung