Customer Ratings & Reviews
- Model:
- SM-A166UZKAXAA
- SKU:
- 6607858
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the Galaxy A16 5G 128GB (Unlocked) for its good everyday performance, camera quality, and excellent battery life. Many also find it easy to use and enjoy its decent screen size and beautiful design. However, some customers have noted concerns regarding processor speed, heat dissipation, RAM, and connectivity issues.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Ram
Average
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad , ram only 4 gb . That is why it is not good for me .
I would recommend this to a friend - Pros mentioned:Overall performance
The best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best phones with great price in the market for 2025
I would recommend this to a friend - Pros mentioned:Overall performance
Good for the cost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the cost, Basic device. It works, it runs
I would recommend this to a friend - Pros mentioned:Overall performance
Good purchase!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone is working fantastic!!! Better than Exspected!!
I would recommend this to a friend So far nothing special
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had the Galaxy 15 before this, so far I do not think that this is a better phone. I will assume that is because I am not used to it. I got rid of google message and switched to Samsung message. It could not find my J Lab ear buds in it's blue tooth, which I used for 2 years with the 15. I am sure I will get used to it in a moth or 2. Right now it is in a break in period.
I would recommend this to a friendBrand response from Samsung
Posted .Hey there StevenD, thank you for finding the time to share your thoughts with us about your experience using the Samsung Galaxy A16. We appreciate your feedback as we strive to be innovative while improving the design and functionality of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Transitioning to new devices can feel a bit mind-boggling at times. This is why we offer a plethora of resources that our customers can take advantage of to help with any learning curve they may be experiencing. We currently offer interactive simulators and video tutorials to help you get to know your new device and its features. We also offer device manuals and software updates, if you find yourself in need of those. Feel free to check out any of those available resources that we have available for you online at any time to become better acquainted with your new device. If you would like further assistance afterward by contacting Support. Thank you for being a valued Samsung customer. - Debra
Thanks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect condition and delivered on time with updates.
I would recommend this to a friend- Pros mentioned:Overall performance
Good phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good for the price. Is more affordable than other options!
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is owesome and good price I paid for it..
I would recommend this to a friend Best store
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best service in Staten Island New York my favourite store
I would recommend this to a friend- Cons mentioned:Processor speed, Ram
Dont Buy this slow phone
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super slow phone, phone is super sluggish. I wish Samsung added better processor and more ram. 4GB ram is not acceptble in 2025.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha Syed, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A16. We value your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. You can use the Device care feature to keep up with the nuts and bolts of your device's performance. Please feel free to review, "How to keep your Galaxy phone or tablet from slowing down" when you have some time available to learn how you can optimize your phone for faster, better performance. Feel free to reach out to Support afterward if you have any questions for us or if you would like any further assistance. Thank you for being a staunch Samsung customer. - Debra
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are a family of 5 and we love our Samsung phones!
I would recommend this to a friend- Cons mentioned:Processor speed
Great delivery of a substandardly made phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service from Best Buy was exemplary, but this phone is a serious downgrade from my S21 fe. The processing functionality is alarmingly slow. Its a 6 year newer phone with wifi 5 compared to the 6e on the S21 fe. No wireless charging and alot of my apps don't function as well as before, IF they are still functional-which some aren't.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day ShaunL, thank you for sharing your thoughts with us about your experience using the Samsung Galaxy A16. We value your candor as we strive to improve the functionality and performance of our product line. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Check out, "Keep your Galaxy phone or tablet from slowing down with Device Care" to learn more. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Support. Thanks for being a loyal Samsung customer. - Debra
Mr. Vincent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was an excellent product and service from the staff
I would recommend this to a friendNo headphone jack
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good, only wish it still had headphone jack for those who like their wired headsets.
I would recommend this to a friendDelivered on time, well priced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered on time, priced well Waiting for my gift from Best Buy for this review :o)
I would recommend this to a friendNice Phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this phone on June 14, 2025. It's a very nice budget phone considering I just moved from using an iPhone 11. However, this phone will not work with Verizon's 5Guw, but will work with T-Mobile's 5Guc. I just switched from T-Mobile to Verizon and that's how I found out. The phone doesnt have the necessary hardware to handle Verizon's 5Guw and will just show 5G in the top right corner of screen. Ultimately, I would refer people to this phone.
I would recommend this to a friendBrand response from Samsung
Posted .Howdy DuzntMatter, thank you for taking the time to share your sentiments with us about your experience using the Samsung Galaxy A16 5G. We value your candor as we continue to improve the functionality and performance of our product line. Before you can start enjoying 5G, please be aware that its availability in some areas may be limited, however, more and more 5G infrastructures are being built, which means additional carriers will have 5G availability as time goes on. Verizon, in particular, supports nationwide 5G at speeds similar to LTE, and 5G Ultra-wideband (UWB) that can deliver higher speed data. Feel free to check out, "How to use 5G on a Samsung Galaxy phone or tablet" if you would like to learn more. If you have questions for us or if you would like any further assistance, please let us know by contacting Support at your earliest convenience. Thanks for choosing Samsung! - Debra
Best one
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cell phone is Light weight it is absolutely value for money ..
I would recommend this to a friendTravel phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great 2nd phone bought for international traveling
I would recommend this to a friendGreat phone for great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone for great price. Delivered in 1 day. So happy.
I would recommend this to a friend- Pros mentioned:Overall performance
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First time buying but seems like it’s a great phone for the price.
I would recommend this to a friend