Customer Ratings & Reviews
- Model:
- SM-A166UZKAXAA
- |
- SKU:
- 6607858
Customer reviews
Rating 4.4 out of 5 stars with 1520 reviews
(1,520 customer reviews)Rating by feature
- Display Quality4.6
Rating 4.6 out of 5 stars
- Camera4.5
Rating 4.5 out of 5 stars
- Battery Life4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the Galaxy A16 5G 128GB (Unlocked) for its good everyday performance, camera quality, and excellent battery life. Many also find it easy to use and enjoy its decent screen size and beautiful design. However, some customers have noted concerns regarding processor speed, heat dissipation, RAM, and connectivity issues.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
All good Samsung phone!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my relative and it worked well for her daily usage!
I would recommend this to a friendRated 5 out of 5 stars
Great for little kids.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone for little kids. But not for using multiple apps at the same time. Lags too much.
This review is from Samsung - Galaxy A16 5G 128GB (Unlocked) - Light Gray
I would recommend this to a friendRated 5 out of 5 stars
Samsung phone
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good, easy to use samsung updated software works better, but the battery drains quicker than i the moto has a better battery life
I would recommend this to a friendRated 3 out of 5 stars
A bit slow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to upgrade my S10e Samsung after 6 years because it wouldnt take an update any longer. We chose 2 Galaxy A16's which do what we need on the phone, however, they are a bit slower to react to commands. Have only had the phones a month, so hope we get used to them. I did not want to spend $1000 for a phone.
I would recommend this to a friendBrand response from Samsung
Posted .Howdy Mouse, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy A16. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. You can use the Device care feature to keep up with the nuts and bolts of your device's performance. Please feel free to review, "How to keep your Galaxy phone or tablet from slowing down" when you have some time available to learn how you can optimize your phone for faster, better performance. If you would like any further assistance afterward, please feel free to reach out to Support. Thank you for being a valued Samsung customer. - Debra
Rated 5 out of 5 stars
Holiday gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter likes it a lot. The call quality is good
This review is from Samsung - Galaxy A16 5G 128GB (Unlocked) - Light Gray
I would recommend this to a friendRated 5 out of 5 stars
Best Buy is a great store to shop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy sells great products with great prices great customer service
I would recommend this to a friendRated 5 out of 5 stars
Great cellphone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A fantastic phone for the price, and great sound quality......
I would recommend this to a friendRated 5 out of 5 stars
Grace
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was lovely and nice I cold get into this wonderful app
I would recommend this to a friendRated 5 out of 5 stars
Gimme that gift card. I told the truth.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my child’s first phone. Cheaper than a tablet, more portable and enough space to download a lot of games.
I would recommend this to a friendRated 5 out of 5 stars
Phone review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is underated it is such a good phone I bought it for my mom and she liked it the camera graphics are amazing for the people that like taking pictures
I would recommend this to a friendRated 5 out of 5 stars
Love The Results
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Housemate loves the phone ... Loves me too ... Uses it daily
I would recommend this to a friendRated 2 out of 5 stars
Not as good as Pixel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For a relatively cheap phone, it works fine. However, after previously using a Google Pixel phone from several years ago, this one pales in comparison. The camera is mediocre, despite the three lenses. The UI is average at best, but it has few features compared to Pixel. It struggles when multiple apps are open and tends to crash. I also dislike the Samsung "ecosystem" of apps and UI design. So overall, I say spring for the Google Pixel, or save your shillings for one down the line, instead of getting this.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day DanielP, thank you for finding the time to share your thoughts with us about your experience using the Samsung Galaxy A16 5G. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Take a moment to check out, "Samsung phone or tablet freezes and crashes" to help resolve what you've described. Without having more information available regarding what you may be experiencing with your camera and UI, I suggest reaching out to Support if you would like further assistance with troubleshooting. Thank you for being an unwavering Samsung customer. - Debra
Rated 5 out of 5 stars
Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product and price. I will recommend to friends.
I would recommend this to a friendRated 5 out of 5 stars
Correct phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not need a high-end phone so the price is right for what I need.
I would recommend this to a friend- Cons mentioned:Processor speed
Rated 2 out of 5 stars
Glitchy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is glitchy and seems to her stuck and lag. Like ir buffers. It's somewhat slow. I was told by a coworker this phone has a slow processor. Not happy about it being glitchy for it being a brand new phone.
I would recommend this to a friendBrand response from Samsung
Posted .Good day GriseldaR, thanks for reaching out to share your feedback with us about your experience using the Samsung Galaxy A16 5G. Thanks for providing us with detailed feedback regarding your experience. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the nuts and bolts of your device's performance. Please check out, "Keep your Galaxy phone or tablet from slowing down with Device Care" to learn how to optimize your device. If you would like any further assistance afterward, please feel free to reach out to Support. Thanks for choosing Samsung! - Debra
Rated 4 out of 5 stars
Works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well so far for the price. The camera isnt as good as yhe older version and the battery drains quickly.
I would recommend this to a friendRated 4 out of 5 stars
Its good for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good phone. The price was affordable. It was fast. But starting to glitch here and there but over all its fast.
This review is from Samsung - Galaxy A16 5G 128GB (Unlocked) - Light Gray
I would recommend this to a friendRated 5 out of 5 stars
Greatest phone
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it and will recommend to my friends , coworkers
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great samsung bought at Best buy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone I bought at Best buy is very great and works perfectly.
I would recommend this to a friend Rated 3 out of 5 stars
Basic Phone For Seniors
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is just ok. I don't know why sometimes when i am holding the phone the long way it flips sideways. The camera pictures are not very vibrant, but it will do. The phone is good for regular basic usage.
I would recommend this to a friendBrand response from Samsung
Posted .Hey Sparkle217, thanks for reaching out to share your thoughts with us about your experience using the Samsung Galaxy A16 5G. We value your sentiments as we continue to improve our product line. It sounds like Auto Rotate is enabled on your display. Swipe down from the top, tap the Auto Rotate icon (or Portrait/Landscape) in Quick Settings to lock it to Portrait (or Landscape) to stop it, or tap again to re-enable rotation. That should resolve your display rotating. Without having more information available regarding your camera quality, I suggest reaching out to Support for further assistance. If you would like to share any other feedback with us or if you would like further assistance, our Support reps are standing by. Thanks for being a valued Samsung customer. - Debra












