Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Samsung - Galaxy A16 5G 128GB (Unlocked) - Blue Black.
  • The image features a smartphone with a 6.7-inch FHD+ Super AMOLED display. The screen size is measured diagonally, and the actual viewable area is less due to the rounded corners and the camera cutout. The device's exact measurements are given in millimeters.
  • See all you need on a bright screen.
  • Built to capture every memory in vivid detail, the phone features an Ultra Wide Camera with 5MP, a Main Camera with 50MP, a Front Camera with 13MP, and a Cropped Camera with 2MP.
  • More durable than ever before IP54 Samsung IP54 rating for water and dust resistance. Water resistance based on laboratory test conditions for exposure to splashes of fresh water. Not advised for beach or pool use. Dust resistance based on laboratory test conditions, with limited protection against dust ingress. Compared to previous models.
  • The perfect pair for better health. All exercises! 12:45 S4 100% I N 1 W 1 1 uC 1 Jun 2-8 1:10:07 314 Cal 3 sessions F n7 Walking (auto) 0.89 n 22:83 5:32 PM Walking 30:00 Running 30:00 M Other workout (auto) 15.16 Dancing 31.58 3:40 PM 2:30 PM Bilke Track run The week 5:18:53 3.96 Cal 3 sessions Products sold separately. Galaxy Fit3 A16 5G
  • A digital wallet is already in your Galaxy with Samsung Wallet - I re45 SE1 -- My room canors are unferked Digital msats Samsung Wolet I Lock memtwrigs usor-s LA - - - My wallet anoan d your - RC-400 - V SmartThings A . C Payment tand Membershge on cADs (sors a. urked 1245 i ... Ca Sry 004-38 Caa Samoung Pass Dgital - cun shane yur EW - others and COS hu funtiana they - - 12:-4 samsung POSS Ched Gres irana ierye un - Boartng pase Lock mgna - + T nats Dgta assams KIM SAMSUNG - -- TORK JFK mis * m 10 -o Flgha Gata LHO24 55 MRA CORAMNCO ICN ms * i Teca Sean D T2P Edit Quisk azeS Transit card nrs arcess Digital assets Total asset o $140.511 sdatu mes 3 shee eservaton number Sequence number FOWAN 30 Samoung @lockchain Wallel 580:505
  • The text on the image is grouped and corrected as follows: Software that stays up to date: 6 X OS upgrades The OS-upgrades and security-updates policies are subject to change.
  • Supercharge your day with Super Fast Charging. 50,000 mAh 25W Super Fast Charger sold separately. Super Fast Charging speed depends on battery level and other factors; use only Samsung-approved chargers and cables; do not use any worn or damaged chargers or cables; incompatible charger or cable can cause serious injuries or damage to your device.
  • Manage personal data with confidence.
  • What's in the box: Samsung Galaxy A16 5G, 2 USB-C Charge Cable, 3 Ejection Pin
  • Galaxy A16 5G- Awesome for every moment video 0 minutes 29 seconds
  • Galaxy A16 5G Blue Black 360 view video 0 minutes 12 seconds

Samsung - Galaxy A16 5G 128GB (Unlocked) - Blue Black

Model:
SM-A166UZKAXAA
SKU:
6607858
Highly rated by customers for:
$154.99
Save $15
Comp. Value: $169.99

Customer reviews

Rating 4.4 out of 5 stars with 1520 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers appreciate the Galaxy A16 5G 128GB (Unlocked) for its good everyday performance, camera quality, and excellent battery life. Many also find it easy to use and enjoy its decent screen size and beautiful design. However, some customers have noted concerns regarding processor speed, heat dissipation, RAM, and connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,520 reviews

  • LOVE IT

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THIS CELL PHONE! USER FRIENDLY :) So easy to adjust to this new one from my old one!

    This review is from Samsung - Galaxy A16 5G 128GB (Unlocked) - Light Gray

    I would recommend this to a friend

  • Best sales person by far

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sales person ever. Smart, friendly, professional, and excellent customer service. Honest and sold me a fabulous worry free refurbished phone.

    I would recommend this to a friend

  • Samsung Lover

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! But I love everything that's Samsung! Yes!!!!

    I would recommend this to a friend

  • Highly recommended

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for great price. Highly recommend. Five stars

    I would recommend this to a friend

  • Samsung A16

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good for the price, the camera is surprisingly nice, I will definitely recommend it for anyone needing a back up phone

    I would recommend this to a friend

  • Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price! Bought it for my elderly parents and they are enjoying its convenience and simplicity.

    I would recommend this to a friend

  • Good to use and easy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my grandma can use easy and can use all the apps and is not difficult To use or understand

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Decent

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be a bit faster, i wish these phone companies would stop using mediatek processors they ALL suck lol, good for the price though at or under 200dollars

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi BestK, thank you for taking the time to share your experience with using the Samsung Galaxy A16. We value your feedback as we improve the design and functionality of our products. If you would care to provide additional feedback with us regarding the performance, functionality, or durability of your device, please do not hesitate to reach out to Support at your leisure. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Good device

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality great service and attention in the store good and recommended device.

    This review is from Samsung - Galaxy A16 5G 128GB (Unlocked) - Light Gray

    I would recommend this to a friend

  • Happy mom

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has everything a pre-teen needs without breaking my wallet. Good first phone

    I would recommend this to a friend

  • Fantastic phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    J bought teo of this ohoes for my parents and they loved it so well they kept calling me to thabk me . Would love to buy again for my wife’s parents too . I guess it’s user friendly

    I would recommend this to a friend

  • Unhappy Customer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like some of the features on this A16 Samsung phone. This phone is suppose to be a upgrade. When you are looking up a contact person name, you have to scroll down all the names,i nstead of hitting the letter of the person name.I previously had the A13 Samsung phone.

    This review is from Samsung - Galaxy A16 5G 128GB (Unlocked) - Light Gray

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Stoney23, thank you for finding the time out of your day to share your sentiments with us about your experience using the Samsung Galaxy A16 5G. We appreciate your feedback as it allows us to improve the design and functionality of our product line. To look up contacts by name on your Galaxy A16 5G, open the Contacts app and use the search bar at the top. Alternatively, you can scroll through the list, and if you have many contacts, use the alphabetical sidebar to quickly jump to a letter. Please feel free to review, "Manage your contacts with ease on your Galaxy phone and tablet" if you would like to learn more. If you have any questions or if you would like any further assistance, please feel free to reach out to Support. Thank you for being a treasured Samsung customer. - Debra Samsung

  • Pros mentioned:
    Overall performance

    Cheap but very good.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the phone and it's performance.

    I would recommend this to a friend

  • Not as good as the previous Samsung Galaxy phones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size, and it's 5G, but the battery drains faster than the previous Samsung Galaxy phones. The color is not as good either.

    This review is from Samsung - Galaxy A16 5G 128GB (Unlocked) - Light Gray

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day Kiero, thanks for sharing your feedback with us about your experience using the Samsung GalaxyA16 5G. We appreciate your candor as we continue to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to review, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" to help resolve what you've described to be experiencing with your battery life. These resources will help you resolve what you have been experiencing with your battery life. Let us know afterward if you would like further assistance by reaching out to Support. Thank you for being a valued Samsung customer. - Debra Samsung

  • best Product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer serveice representative was very proffessional and friendly.gave so many options on the product selection and its working data details.

    I would recommend this to a friend

  • It nice to be using this

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about you people thank you so much

    I would recommend this to a friend

  • Cheaper phones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good prices and products, easy place to get any electronics and you can test before you buy it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great phone works wonderfully

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone worked wonderfully I loved it. Would recommend.

    I would recommend this to a friend

  • Love it ❤️

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so happy with my new phone. Great quality. I'll be back with my 3 teenagers to purchase their new phones as well. Thank. Highly recommended.

    I would recommend this to a friend

  • Samsung A15

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product s in best buy and the services are very good product is the best in functions

    I would recommend this to a friend
Page 56, Showing 1,101-1,120 of 1,520 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.