Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$154.99
Save $15
Comp. Value: $169.99

Customer reviews

Rating 4.4 out of 5 stars with 1520 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers appreciate the Galaxy A16 5G 128GB (Unlocked) for its good everyday performance, camera quality, and excellent battery life. Many also find it easy to use and enjoy its decent screen size and beautiful design. However, some customers have noted concerns regarding processor speed, heat dissipation, RAM, and connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,520 reviews
  • Rated 5 out of 5 stars

    Vishal

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it I love to order in bestjssjsnjsbsnensnnsnsnsn

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Travel Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone to travel with if you want to leave your personal phone at home. I highly recommend it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm, first I went to amazon, the vendor sent me the wrong item. I just went to best buy. and picked it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my husband and he is enjoying it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and excellent budget phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone and the service I received was equally excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, especially once I tweaked the settings to my satisfaction. Only issue is notifications are not loud enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung A16 phone. Easy to navigate, fast loading pages. And I could put my SD card in it. A big win for me!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its actually unlocked

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for cheap price that actually worked and was actually unlocked

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    My old phone, after 5 1/2 years, was faster

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this after my Samsung Galaxy s10e died after 5 1/2 years. I figured anything I bought would be faster than a phone that old. Wrong! It's much slower- tapping the screen often doesn't register for 4-5 seconds. I'll think the tap must have not gone through, so I'll tap it again, only to then have both taps register, and go somewhere I didn't want to go. The fingerprint sensor is more annoying than anything else because it works maybe 40% of the time - the passcode has become less frustrating to use. Then there's the problem of unlocking it find 3 apps open, none of which I had opened. It will randomly change display settings, move icons around, and not pick up bluetooth devices - even when everyone in the room has a phone that picks it up. As for basic functions, it works.....if you can tolerate the annoyances.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy Felix, thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy A16 5G. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to check out, "How to keep your Galaxy phone or tablet from slowing down," "Galaxy phone or tablet's screen is frozen or responds too slowly," "Samsung phone is not recognizing fingerprints," and "Bluetooth device won't stay connected to Galaxy phone or tablet" to help resolve what you've described to be experiencing with your device. Feel free to reach out to Support afterward if you would like any further assistance with troubleshooting your device. Thank you for being a devoted Samsung customer. - Debra Samsung

  • Rated 3 out of 5 stars

    Regret not spending a little more on a better phon

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to send text messages when you look up a person in your contact and try to send them a message it doesnt let you.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day IreneG, thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy A16 5G. We value your feedback as we continue to make improvements on the functionality and performance of our product line. If you're unable to send texts from contacts on your device, please restart your phone and check your signal. Reset your network settings, if needed. It is usually an issue with the carrier or its service. However, we do have a resource available to assist you. Check out, "Messages on Samsung phone are slow, do not send, or cannot be received" to help resolve what you've described. If you have any questions or if you would like any further assistance, please feel free to reach out to Support at your leisure. Thanks for being a valued Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    They are awesome

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were so helpful and friendly. They are the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was excellent. Everything worked the way it should. All expectations met.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kit Kat

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new phone real well. Although it seems to turn off hard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Low price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% ok............................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits the need for inexpensive unlocked phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an inexpensive unlocked phone and this fits my needs. A little large but so far very pleased with this phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAMSUNG A16 Review

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The samsung A16 is very good phone under 200$. Best phone for gift someone very special

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Every time I need a phone, I go to Best Buy!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased two phones from Best Buy. Each time I was welcomed at the door and offered assistance right away. The associates were informative and made sure I got what I wanted. They even gave me the best prices. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mommy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone and I use it everyday. Very good quality and makes my life easier everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good phone for my daughter like it . also not too expensive

    I would recommend this to a friend