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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1520 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers appreciate the Galaxy A16 5G 128GB (Unlocked) for its good everyday performance, camera quality, and excellent battery life. Many also find it easy to use and enjoy its decent screen size and beautiful design. However, some customers have noted concerns regarding processor speed, heat dissipation, RAM, and connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,520 reviews
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Clear and loud volume. Plenty of storage space and fast processor.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Think before you buy this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is so slow. Everything is slow and it's voice to text feature is terrible. I bought this to replace my lost Samsung Galaxy S25 Ultra. A big mistake. Luckily, a few weeks later , I found my Galaxy 25. Sadly, too late to return this one.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day LEHA, thanks for reaching out to share your thoughts with us about your experience using the Samsung Galaxy A16 5G. We value your sentiments as we strive to improve the functionality and performance of our product line. The Device Care feature is available to keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Please feel free to check out, "Keep your Galaxy phone or tablet from slowing down with Device Care" and "Reset Bixby on your Samsung phone or tablet" to help improve the performance of your device. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to contact Support. Thanks for being a devoted Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Best Replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement of my old phone. Most needed for added memory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good unlocked phone for the price!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking phone and unlocked too for travel overseas

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price but...

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for starter phone but laggy and refreshes the app if you switch back which I found annoying.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, hate that they don't have a headset jack anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for this specifications phone compared to most retailers

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Child friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look. Hate the side button. Hate the texting app. Great for a starter phone for kids.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy VivianaC, thanks for taking the time to share your sentiments with us about your Samsung Galaxy A16. We appreciate your feedback as we strive to improve the functionality and design of our product line. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Support. Thanks for being a staunch Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    A16 5G

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size of this phone. It is perfect for me for emails, texts, games, google research and as a phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best best buy service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great samsung galaxy a16 5g phone salesperson is very patient and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excelent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excelente product but the cellphone chager during more time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good phone good screen quality low time battery good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for a good price......................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it, I bought it to her as a birthday gift.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Maybe my new phone-Samsung - Galaxy A16 5G 128GB

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife has this phone, I am still considering it. She is happy with compared to he Samsung S8 phone. A big upgrade, so I am trying NOT to have the same phone as her anymore. But for the price, its worth the money no matter how tech savy you are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung A16

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for young kids to serve their need with reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is affordable and a great value. This phone meets my basic needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - Galaxy A16 5G 128GB (Unlocked)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes some time getting use to all the functions that it comes with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy A16 5G 128 GB Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my new Samsung Galaxy A16 5G cell phone. Blue/Black 128 GB. Best Buy guys were very helpful getting me started.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic Smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for very basic needs. Nothing special, and easy to use.

    I would recommend this to a friend