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Customer reviews

Rating 4.4 out of 5 stars with 1520 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers appreciate the Galaxy A16 5G 128GB (Unlocked) for its good everyday performance, camera quality, and excellent battery life. Many also find it easy to use and enjoy its decent screen size and beautiful design. However, some customers have noted concerns regarding processor speed, heat dissipation, RAM, and connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,520 reviews
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff is very helpful by my wife a new phone because she was mad that I had bought myself a new phone couple days prior got all the supplies they needed for it very satisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A15 cell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found it difficult to navigate the screens and hard to get use to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Birthday

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    B-Gift for a family teen.. reasonable price and unlocked for parental choice of connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung galaxy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything looking good highly recommended I buy for family couple time already

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent phone for an android or iphone user. Comes with all the preloaded applications and you can uninstall them according to your needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for the money. Very happy with my new phone. The phone quality meet my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Celular Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good celphone but poor batery life. I have to charge it almost everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was really a good choice, I liked it and I am happy with my choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and Effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable entry level phone for my school age kids.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY THIS PHONE!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had nothing but problems with this phone I got it the day that it was released. Which was roughly 9 months ago I've had to do several factory reset I also had to reset my network multiple times. The network issues is the main problem can never find a network, I have a protection plan through The geek squad for 2 years I was under the impression that I had the first year with Samsung under warranty and then after the first year I'm with the geek squad for any repairs afterwards I went in to speak with someone at The geek squad a few months ago he didn't really seem interested in helping me much at all and then came to tell me that they could replace the phone but then the protection plan is invalid after that I would have to buy a whole new one. That is not fair it is ridiculous. How can you have a cell phone without a protection plan already paid $80 for the first protection plan and now I got to pay another less than a year later because the phone is a piece of crap

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha NicoleA, thank you for taking the opportunity to share your sentiments with us about your experience using the Samsung Galaxy A16 5G. We value your candor as we strive to improve the performance and functionality of our product line. As you know, Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Depending on your region and environment, your device may temporarily disconnect from your mobile network or have a slow network connection. This may be due to your subscribed plan, access region, and mobile network settings. Please take a look at, "Issues with mobile network connection on Samsung phone or tablet" to help resolve what you have described to be experiencing with your connectivity. If you would like further assistance afterward, please do not hesitate to contact Support. Thanks for being a loyal Samsung customer. - Debra Samsung

  • Rated 4 out of 5 stars

    Good quality! Finger print scanner is in a wierd p

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone. Im happy with it! Id recommend this phone to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect, for a low price i got i nice cell phone, i recomend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap phone, makes a good burner.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my kid. It is not very good for that.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Big and slow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works but its slow and big. The is an economic alternative.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Value for money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a decent phone, and value for money. Recommend for basic needs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Budget friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the basic phone with all the premium hardware and updated RAM

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow phone, does not work well, and was supposedly brand new when I bought it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy Poor, thank you for sharing your sentiments with us about your experience using the Samsung Galaxy A16 5G. We value your candor as we continue to make improvements on the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. Take a moment to review, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your phone for faster, better performance. If you have any questions for us afterward or if you would like any further assistance, please feel free to reach out to Support at your earliest convenience. Thank you for being a loyal Samsung customer. - Debra Samsung

  • Rated 3 out of 5 stars

    Used as temporary phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its okay for a temporary phone while my galaxy note comes in.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey EarllynJ, thanks for sharing your feedback with us about your experience using the Samsung Galaxy A16 5G. If you would like to share your thoughts with us about your device performance or functionality, please let us know by reaching out to Support. We'd love to hear more about your experience using your device. Thanks for being a valued Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Product review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for normal daily usage. Its value for money and a decent product at this price range.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my needs whould buy again good quality..

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there Jcran, thank you for taking the time to share your thoughts with us about the Samsung Galaxy A16 5G. Your satisfaction motivates us to continue delivering the best quality product. If you would like to share any other feedback with us or if you would like further assistance, please let us know by contacting Support. Thank you for being a devoted Samsung customer. - Debra Samsung