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Customer Ratings & Reviews

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$154.99
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Comp. Value: $169.99

Customer reviews

Rating 4.4 out of 5 stars with 1520 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers appreciate the Galaxy A16 5G 128GB (Unlocked) for its good everyday performance, camera quality, and excellent battery life. Many also find it easy to use and enjoy its decent screen size and beautiful design. However, some customers have noted concerns regarding processor speed, heat dissipation, RAM, and connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,520 reviews
  • Rated 3 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my needs whould buy again good quality..

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there Jcran, thank you for taking the time to share your thoughts with us about the Samsung Galaxy A16 5G. Your satisfaction motivates us to continue delivering the best quality product. If you would like to share any other feedback with us or if you would like further assistance, please let us know by contacting Support. Thank you for being a devoted Samsung customer. - Debra Samsung

  • Rated 4 out of 5 stars

    Fast and smooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cellphone responds good to social networks and calls.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung phone are fragile .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light not sleek simple. These phones need screen protectors asap due to fragile front

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello AliH, thank you for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy A16 5G. We value your candor as we continue to make improvements on our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. We recommend adding screen protectors and cases to your devices to ensure that your investments are fully protected from life's surprises. If you have any other feedback to share with us or if you would like any further assistance, please feel free to contact Support. Thanks for choosing Samsung! - Debra Samsung

  • Rated 5 out of 5 stars

    Good condition

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is very confortable and the camera has a good resolution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    exelwnte

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    prices good y volveria comprar otrl y buena atencion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job for its price M H

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung A16

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A16 is a great product that offers excellent value for money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cellphone is very good and have a excellent resistance, very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    transfered data from old phone to new phone for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Older model but nice upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Mother’s Day gift for my wife, and though it is an older model it was a significant upgrade. It was a quick set up, easy switch of the Sim, and she was very pleased.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Thank you Best Buy

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT WAS AWESOME, for the price this phone is great. I appreciate the help of the best buy associate who helped me pick out the right phone for my budget!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the features i need and then some at a very good low price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a excellent product and easy to use and the people working in bestbuy are genuines they help me get the right phone

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very bad experience!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad experience. I bought open box cell phone at the store. While charging at home it turned off every 10-15 minutes and I had to turn it on each time. I went online to try to find an option to exchange but there was only option to buy. I saw that open box sells for $40-60 cheaper. The guy at the store sold me open box for full price. I bought online another phone to pick up at the store and went there to return defective open box phone. A guy at customer service wanted to charge me $45 restocking fees ! For defective opened box phone that they sold me for a full price ! After speaking with the manager, and explaining him the issues, manager treated me like I am a fool and said that the phone screen goes black because it goes to a sleep mode . I explained that I know the difference between phone turning off and the phone that goes in sleepjng mode. After spending 45 minutes and waiting for the phone to turn off while nobody is touching it, i was able to return it without paying restocking fees for defective opened box phone which they sold me for a full price. Very bad experience!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    S25 plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite my mobile model galaxy S , been using galaxy since 2014

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    מכשיר מעולה.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    מכשיר ממש מדהים. עובד ונדלק בזריזות. לא הצלחתי להגדיר שהמכשיר יהיה בעברית באופן מלא.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    מכשיר מעולה.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    מכשיר ממש מדהים. עובד ונדלק בזריזות. לא הצלחתי להגדיר שהמכשיר יהיה בעברית באופן מלא.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unlocked and affordable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to purchase an affordable unlocked phone without any commitments is appreciated, so I can use the device outside my carrier's coverage area (outside the USA).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is simple, easy to carry and affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone at a good price. Meets my needs. Highly recommend it.

    I would recommend this to a friend