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Customer Ratings & Reviews

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Comp. Value: $169.99

Customer reviews

Rating 4.4 out of 5 stars with 1520 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers appreciate the Galaxy A16 5G 128GB (Unlocked) for its good everyday performance, camera quality, and excellent battery life. Many also find it easy to use and enjoy its decent screen size and beautiful design. However, some customers have noted concerns regarding processor speed, heat dissipation, RAM, and connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,520 reviews
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to buy a cheaper one but was advised for $20 will give me a 5G. Looks really good so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung A16 5G

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect phone affordable lowest price easy to use unlocked any carrier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s kind of fair price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really kind of this phone because the connection on this phone have really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Phone with all required specs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone with required specs without costing a bomb

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Don't waste your money on this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It lags way too much and then freezes. It signs out of the apps a lot for some reason and on other phones I've never had that problem. It's not good for anything except for texting and calls. The camera is terrible and it takes forever to snap a picture.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy MariaC, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy A16 5G. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please feel free to check out, "Keep your Galaxy phone or tablet from slowing down with Device Care" and "Issues with Camera app on Samsung phone or tablet" to help resolve what you've described to be experiencing with your device. Without having more details available regarding what may be occurring with your calls and text messages, I suggest reaching out to Support for further assistance. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Works with Boost Mobile

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value! And after inserting my Boost SIM card it instantly connected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone. It does what I need. Affordable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for a decent price. Bought it for a little girl for a birthday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice low cost phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the A16 to replace the A15. ones of the best economical smart phones on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need second phone for games and for overseas on trips for phone line there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung did it again!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never thought that another product besides SAMSUNG S22'S ETC.ETC. could be as reliable as my GALAXY A16...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy A16

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a backup phone and this open-box Samsung fit the bill...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too much stuff on one phone for it to be simple

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its abundantly slow compared to the A23. Decent camera picture. But im more of a low tech person anyways. Lots of features and bang for your buck but I dont know how to use any of it :(

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey LivA, thank you for reaching out to share your thoughts with us about your experience using the Samsung Galaxy A16 5G. We appreciate your candor as we continue to improve the performance and functionality of our product line. Samsung provides a 12-month warranty on your device for manufacturer defects in materials and workmanship. The Device Care feature is available to keep up with the nuts and bolts of your device. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Check out, "Keep your Galaxy phone or tablet from slowing down with Device Care" to learn more. We understand that a learning curve may apply when upgrading devices. Have no fear! We currently have a plethora of resources available to help with any learning curve that may exist. We offer device manuals, software updates, interactive simulators, and video tutorials online that highlight your device and its features. Feel free to check those resources out when you can. If you would like to share any other feedback with us or if you would like any further assistance, please let us know by contacting Support at your leisure. Thanks for being a staunch Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    I'm satisfied with my purchase.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy had what I was looking for and it was within my budget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung A16

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful quality phone even competes with iPhone super equally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with this smart phone overall. Keyboard is a bit tricky, however.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a gift for my younger brother, and he absolutely loved it! Seeing his excitement made it all worthwhile.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service personnel. Great first smart phone for my husband.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Phone for this price.Awesome Service provided by the Associates at the Cumming. Very Cordial and Friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth its value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the last model. Faster and some features that you want

    I would recommend this to a friend