Customer Ratings & Reviews
- Model:
- SM-A166UZKAXAA
- SKU:
- 6607858
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the Galaxy A16 5G 128GB (Unlocked) for its good everyday performance, camera quality, and excellent battery life. Many also find it easy to use and enjoy its decent screen size and beautiful design. However, some customers have noted concerns regarding processor speed, heat dissipation, RAM, and connectivity issues.
This summary was generated by AI based on customer reviews.
phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i apricated service. good advise for technology convince me.
I would recommend this to a friendPhone
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is Very buggy long termbut good short term
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there MillieA, thanks for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy A16 5G. We appreciate your feedback as we continue to make improvements on our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. Without having more details available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support if you would like further assistance with troubleshooting your device. Thank you for being a faithful Samsung customer. - Debra
- Cons mentioned:Ram
Decent but slow
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent secondary phone. Due to 4GB RAM the phone is slow.
I would recommend this to a friendBrand response from Samsung
Posted .Hey MayankS, thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy A16. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. Take a look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your tablet for faster, better performance. Let us know if you would like to share any other feedback with us or if you would like further assistance, please do not hesitate to reach out to Support. Thank you for being a trustworthy Samsung customer. - Debra
Samsung Galaxy A16
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the phone my friend and he loved it so much
I would recommend this to a friendSamsung cellphone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a really good cellphone. My mother was surprised☺️
I would recommend this to a friendSamsung phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and cool device. Ontime delivery.. appreciate it
I would recommend this to a friendA+
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been an Apple user for years and was not aware this A16 was so user friendly. Love everything about this phone.
I would recommend this to a friendAmazing!!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, good deal, great offer, amazing!!!!!!!!!
I would recommend this to a friend- ||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend this to a friend
Best value for unlocked phones on the market
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best value for unlocked phones on the market. it is worth it to get a brand name.
I would recommend this to a friendBest value for unlocked phones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best value for unlocked phones on the market. it is worth it to get a brand name.
I would recommend this to a friendGood phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone I just bought the new Samsung Galaxy Fold 7.
I would recommend this to a friendYou get what you pay for.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this phone because I broke my pixel 10XL and I needed a cheap replacement. Well you get what you pay for. This phone is probably for really young kids to play games on our old people. If you have to do any business then spend more for better power.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there AschantiW, thanks for taking the opportunity to contact us about your experience using the Samsung Galaxy A16 5G. We appreciate your constructive input as we improve our product line. We would be more than happy to assist you with whatever you may be experiencing with your Galaxy A16 5G but without having any details available regarding what may be occurring and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support for further assistance with troubleshooting your device. Thank you for choosing Samsung! - Debra
Premium product for less
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its honestly a premium phone for a much cheaper price. The screen had great resolution and the processor was plenty fast for anything i needed to use it for.
I would recommend this to a friendFair value for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is functional but slow. Good value for the price.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day MohsinQ, thanks for sharing your sentiments with us about your experience using the Samsung Galaxy A16 5G. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. Take a moment to review, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your phone for faster, better performance. Let us know if you have any questions afterward or if you would like any further assistance by reaching out to Support. Thank you for being a dedicated Samsung customer. - Debra
Great item!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone for my adolescent daughter who can be rough and tough on things. Big improvement from the Moto G 2023. Great service and reliable equipment we bought.
I would recommend this to a friendMore suitable for a old person
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This phone was not too much of a good choice it freezes up at times and the camera quality not optimal for a Samsung phone i wish i could return it like i did the other one
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Kenrique2, thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy A16 5G. We appreciate your feedback as it allows us to improve the performance and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. When your Galaxy phone or tablet freezes or crashes, it can be really nerve-wracking. The good news is that this can probably be fixed without having to send it in for service. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Please take a moment to check out, 'Samsung phone or tablet freezes and crashes" to help resolve what you may be experiencing with your device. If you have any questions for us afterward or if you would like any further assistance, please let us know by contacting Support. We're always happy to listen and work toward a better experience for our customers. Thank you for being a treasured Samsung customer. - Debra
Touchscreen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The touchscreen is not working properly and it doesn’t seem to be lifespans
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there BaalM, thank you for taking the opportunity to share your feedback with us about your experience using the Samsung Galaxy A16 5G. We value your sentiments as we continue to make improvements on the design and functionality of our product line. Please take a moment to check out, "Touchscreen issues on a Galaxy phone or tablet" to help resolve what you may be experiencing with your device. Let us know if you have any questions or if you would like further assistance by contacting Support. Thanks for choosing Samsung! - Debra
Jai
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Peferct for Day to day Use for Incoming and outgoing Phone calls.. Streaming Good with Wifi..
I would recommend this to a friendGreat value for money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every penny spent.First phone bought for my daughter and she loved it.
I would recommend this to a friend