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Customer reviews

Rating 4.4 out of 5 stars with 1536 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers appreciate the Galaxy A16 5G 128GB (Unlocked) for its good everyday performance, camera quality, and excellent battery life. Many also find it easy to use and enjoy its decent screen size and beautiful design. However, some customers have noted concerns regarding processor speed, heat dissipation, RAM, and connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 1,536 reviews
  • Rated 1 out of 5 stars

    Don't Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mobile data stops working out of nowhere, and the phone lags even though it's new.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there SABM, thank you for finding the available time out of your day to share your sentiments with us about your Samsung Galaxy A16. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to check out, "Issues with mobile network connection on Samsung phone or tablet" to help resolve what you have described to be experiencing with your device. If you would like any further assistance afterward, feel free to let us know by contacting Support at your leisure. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Samsung a16

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sucks Does it stay charged and needs the new battery in this screen everything

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey KingMystery, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy A16. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to check out, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," and "Get the most out of your Galaxy phone or tablet battery" to help resolve what you may be experiencing with your battery life. If you would like further assistance afterward, please feel free to contact Support. Thank you for being a trustworthy Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    This phone sucks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant wait to get a new phone samsung aint the same

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations MICHELLER, thanks for taking the opportunity to review your experience using the Samsung Galaxy A16 5G. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would be more than happy to assist you with what you may be experiencing with your device but without having more details available and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support if you would like to share additional feedback with us or if you would like any further assistance with troubleshooting your device. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Bad choice in phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone glitched all day. Now almost 30 days later it want even work.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day Blazingbrae, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy A16 5G. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having more details available regarding what may be occurring with your device and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support if you would like further assistance with troubleshooting your device. Thank you for being an unwavering Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Samsung A16

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow phone with many malfunctioning malfunctions.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha ManuelO, thank you for sharing your sentiments with us about your experience using the Samsung Galaxy A16. We value your feedback as we improve the performance and functionality of our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. You can use the Device care feature to keep up with the nuts and bolts of your device's performance. Please feel free to review, "How to keep your Galaxy phone or tablet from slowing down" when you have some time available to learn how you can optimize your phone for faster, better performance. Feel free to contact Support afterward if you would like additional assistance. Thanks for being a loyal Samsung customer. - Debra Samsung

  • Pros mentioned:
    Overall performance, Screen size

    Rated 5 out of 5 stars

    Happy with this purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great phone, I would recommend to anyone. Clear picture and nice size screen. Great for the Price

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Samsung-Galaxy Z Fold7 1TB (Unlocked)-Jet Blackk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone I've ever owned up to date. Best battery longevity, best cameras (12MP, 50MP and the 200MP).And longest lasting battery.

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 5 out of 5 stars

    To Thoes who complain

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you guys are complaining about the RAM in a entry level phone not being enough, how about you guys just buy a device with the resources that you're looking for from the get go instead of complaining about whats NOT in or you can use the RAM Plus option on the phones Device Care section to increase your useable RAM by going to Settings>Device Care>Memory> Ram Plus. Thnak you and have a nice da.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Samsung phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone excellent battery life and picture with lots of features. Easybto navigate through to.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Slower Than a 2023 Moto G

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to upgrade to the Samsung A16, expecting at least a modest improvement over my previous Moto G 2023, but unfortunately, this phone's speed has been a disappointment. The A16 constantly lags and gets stuck, making even basic tasks frustrating. Scrolling through apps, switching between screens, and even typing can feel sluggish. What’s most surprising is that despite being two years newer, the A16 actually feels slower than my old Moto G. Looking at Geekbench scores, my A16 has a single-core score of 853 and a multi-core score of 1824, compared to my Moto G 2023’s 745 and 1779, respectively. On paper, the A16 should at least match my old phone’s performance, but in real-world usage, the A16 feels noticeably slower which makes it hard to use comfortably. Aside from the underwhelming speed, the phone does have a decent screen and camera for the price, but I simply can’t recommend it due to the poor performance. I understand that a budget phone isn’t going to be a powerhouse, but I at least expected it to perform as well as my old Moto G. Sadly, that’s not the case.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Top notch !!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great !¡!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    OPTIMUS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, like in the description!...........

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Affordable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good. Affordable product. Not expensive. Enjoy

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Samsung Galaxy A16

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Easy to use. Nice screen. Great value phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    nice phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good affordable phone, works well and looks nice too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is very good and the battery life is too good. The display quality is great !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Unlocked Samsung phone galaxy A16

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It great enjoying used since will be a year in March bit issues with protection case no good enough need X2 stronger

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cellfie

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with the purchase of this item for a great value and happy to use it for contacts, play games and watch news, weather and easy connectivity with unlimited data.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung A16 5G

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and best price.Super fast and great battery.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad, but not amazing.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A step down tech wise from a Galaxy 24 but inexpensive and still gets the job done

    I would recommend this to a friend