Customer Ratings & Reviews
- Model:
- SM-A166UZKAXAA
- SKU:
- 6607858
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the Galaxy A16 5G 128GB (Unlocked) for its good everyday performance, camera quality, and excellent battery life. Many also find it easy to use and enjoy its decent screen size and beautiful design. However, some customers have noted concerns regarding processor speed, heat dissipation, RAM, and connectivity issues.
This summary was generated by AI based on customer reviews.
CWorden
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not only satisfied with the new phone and Kudos to the gentleman that did the transfer for me.
I would recommend this to a friend- Cons mentioned:Heat dissipation
The Worst Phone I've Ever Had
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BUYER BEWARE: DON'T LET THE ALLURING CHEAP PRICE FOOL YOU, It costs this much for a reason!!! TL;DR: This phone is a bad option, save a bit more for something that will be 100x better, or just buy something refurbished instead. A few months back, my old 2022 Motorola Moto G 5G (which i would recommend getting instead of this) quit on me after about 2.5 years with me, and I was devastated. I saw one and picked it up due to the price and because of the fact it had 128 GBs of storage, but I should have thought twice about it, and I should have done my research. This phone is INCREDIBLY SLOW. Sometimes, it will take multiple taps just for the phone to not even open the correct app file, or scroll in the right direction. It gets incredibly bad when once the CPU has been hit with a heavier load. The screen will begin to lag and freeze up, making inputs either not register, or take 5 seconds. This can barely run with no apps in the background, and the phone goes crazy once you have a couple open. It also takes about 10 seconds for a screenshot to happen, and with something like a video, you may have to rewind to screenshot the thing you wanted to screenshot. The battery is also not great, the battery will discharge at an incredibly quick rate when under a bit of load. I can be at nearly 20 percent at 8 PM, which is incredibly bad. This is somehow worse than that 2.5 year old Moto G with a shot battery. That's not to mention that the phone gets very hot once put under load that most phones could take easily. Lastly, this phone misses a few features that my old phone had, namely a headphone jack is gone, the box doesn't come with a charging block, and lacks a screen recording feature (but knowing this phone, if it had one, it would explode anyways.) I regret getting this phone. There where other options, like getting something else for a bit more, or just replacing the damaged components on my old phone for much cheaper. This phone has at least been a learning experience that I should do research and take look at consumer reviews for a phone next time. This phone barely qualified as a smart phone due to it's lackluster qualities. What was Samsung thinking?
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha ElvisRuelas, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A16. We value your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the nuts and bolts of your device's performance. "How to keep your Galaxy phone or tablet from slowing down" is a great resource to check out when you have some free time available to learn how you can automatically optimize your tablet for faster, better performance. The Galaxy A16 has a "Touch sensitivity" setting that can be enabled in the Display settings to increase the screen's sensitivity. When enabled, this setting improves the phone's ability to respond to touches, even when using screen protectors or if your fingers aren't perfectly clean. Also check out, "Touchscreen issues on a Galaxy phone or tablet," "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to help resolve what you may be experiencing with your device. The Galaxy A16 features water and dust resistance, six years of OS and security updates, MicroSD card slot for expandable storage, Fingerprint reader (side-mounted), Samsung Wallet for mobile payments, Smart View for mirroring phone screen to TV, Samsung Health for fitness tracking, Quick Share for easy file sharing, and Smart Switch for data transfer from old phones. If you would like to share additional feedback with us or if you would like any further assistance, please let us know by contacting Support. Thank you for being a staunch Samsung customer. - Debra
Carlmessenger
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the phone,it was reasonably priced.id consider buying agian
I would recommend this to a friendGreat cheap phone.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Bought this for our son. It was a great price for a starter phone. Seems fast and holds a charge well.
I would recommend this to a friendHonest phone review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone, overall. Ridiculously short battery life for a New Samsung phone. And, not so great camera. Decent, but not good if you use your phone daily. Overpriced for a mediocre phone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy Booo, thanks for taking the time out of your day to share your thoughts with us about your experience using the Samsung Galaxy A17 5G. We appreciate your candor as we make every effort to improve the performance and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to review, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" to help resolve what you may be experiencing with your battery life. Without having any details available regarding what you may be experiencing with your camera and without being able to ask you any follow up questions to probe further, I suggest contacting Support for further assistance. Thank you for being a valued Samsung customer. - Debra
- Pros mentioned:Overall performance
Excellent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This a great phone for the price. It performs well and the display looks good.
I would recommend this to a friend SAMSUNG
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A16 Samsung Galaxy is a nice product. I have few more galaxy items in my home.
I would recommend this to a friend- Cons mentioned:Heat dissipation
Galaxy A16 5G Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using the Samsung Galaxy A16 5G 128 GB (Unlocked, Blue‑Black) for a month, primarily for calls and WhatsApp, yet it frequently hangs, the touch sometimes fails, and it even heats up occasionally, all despite light usage. Even my finger print unlocking system is not working properly. Its more like my 200 USD is just gone wasted.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey Prantica, thank you for sharing your feedback with us about your experience using the Samsung Galaxy A16 5G. We appreciate your sentiments as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. If your Galaxy device’s touchscreen is frozen or does not respond to touch, it doesn't necessarily mean something is wrong with your device. It could be something as simple as a faulty app causing the problem. Take a look at, "Galaxy phone or tablet's screen is frozen or responds too slowly," "Touchscreen issues on a Galaxy phone or tablet," and "Keep your Galaxy device at its normal operating temperature" to help resolve what you've described to be experiencing with your device. Let us know if you would like any further assistance afterward by contacting Support. Thanks for being a valued Samsung customer. - Debra
Best phone ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish people can understand that this is the best phone ever. It has everything a person needs. It is fast and reliable. I like it so much!
I would recommend this to a friend- Cons mentioned:Processor speed
Horrible phone.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a temporary phone for 2 days. My God. This phone is bottom tier on every level. It's slow. Can't multi-task. Camera stutters, browsing is laggy. Charging takes hours. Samsung made the absolute bottom barrel of a phone. Its like an Obama phone
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day Vic87, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy A16 5G. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the buts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. Take a look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your phone for faster, better performance. Also check out, "Issues with Camera app on Samsung phone or tablet," "Galaxy phone or tablet's screen is frozen or responds too slowly," "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" to help resolve what you've described to be experiencing with your device. Please contact Support afterward if you would like any further assistance. Thank you for being an unwavering Samsung customer. - Debra
Ok phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok, a little slower than previous phones, but a solid cheap phone.
I would recommend this to a friendBrand response from Samsung
Posted .Aloha ConD, thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy A16 5G. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Please feel free to check out, "Keep your Galaxy phone or tablet from slowing down with Device Care" to help improve the performance of your device. Please feel free to reach out to Support if you would like any further assistance afterward. Thank you for being a steadfast Samsung customer. - Debra
Samsung Galaxy a16 5g
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new phones so much I love my new phone and
I would recommend this to a friendDon't buy unless you want to live with Google
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned this phone. Android....could not escape Google at every second. Really irritating. Also, BestBuy could not move my info from the other phone. Two different people tried. This phone is huge.....way too big for small hands. Much unnecessary junk on it and again, Google is the actual reason for return.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there PamD, thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy A16 5G. We value your candor as we strive to improve the functionality and performance of our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. Smart Switch is available to assist you with the transfer of your content from your previous device to your new one. If you would like to share additional feedback with us regarding your purchase or if you would like any further assistance, please let us know by contacting Support. Thanks for being a steadfast Samsung customer. - Debra
Buggy phone - I would not suggest you buy it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phone is buggy. The touch screen periodically stops working. The 'Accidental Touch' periodically pops up without touching the screen. Samsung phone app is poor. I set Google phone as my default but cannot remove the Samsung phone app. When entering on the texting key pad occasionally the wrong letters appear. I can tap 1 letter and 3 random letters appear. Notifications appear for texts I've read. All above require a restart.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello RichardD, thank you for finding the time to share your sentiments with us about your Samsung Galaxy A16. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. There are some simple ways to get the touchscreen working again when it’s frozen or unresponsive. "Touchscreen issues on a Galaxy phone or tablet" is a great resource to check out that addresses your concern with your touchscreen. You can disable the Accidental Touch feature on your device to resolve what you may be experiencing. Also ensure that no obstructions are interfering with the sensor. You can adjust your screen to be less sensitive to taps and touches. Here's how: From Settings, tap Accessibility > Interaction and dexterity and tap an option - * Touch and hold delay: Select a time interval for this action. * Tap duration: Set how long an interaction must be held to be recognized as a tap. * Ignore repeated touches: Set a time duration in which to ignore repeated touches. If you have any questions or if you would like to share additional feedback, please feel free to contact Support at your leisure. Thank you for choosing Samsung! - Debra
Terrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has to be one of the worst purchases that I've ever made. This phone is horrible. I've had smart phones from 10 years back run applications better than this phone. EVERYTHING has a heavy delay and lag. Basic navigation, typing, etc. barely functions. I had to remove a ton of installed applications and swap to google based applications just to make this thing actually work, and even debloated in barely works. For $200 I feel scammed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Derrick, thanks for taking the time to review your Samsung Galaxy A16. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please take a moment to review, "How to keep your Galaxy phone or tablet from slowing down" and "Galaxy phone or tablet's screen is frozen or responds too slowly" to help resolve what you may be experiencing with your device. If you would like any further assistance afterward, please feel free to contact Support. Thank you for being a loyal Samsung customer. - Debra
Anxiety At Its Best
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This phone should only be introduced to first time phone owners. You find yourself tapping 100 times just to get a response, and other tap interactions are just as bad. This phone should be sold for Much Less than its pricing since its experienxe is so horrid. Please - Stop trying to create cheaper if your going to increase anxiety.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings HawkP, thank you for sharing your thoughts with us about using your Samsung Galaxy A16. We value your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. You can adjust your screen to be less sensitive to taps and touches. Here's how: From Settings, tap Accessibility > Interaction and dexterity and tap an option: > Touch and hold delay: Select a time interval for this action. > Tap duration: Set how long an interaction must be held to be recognized as a tap. > Ignore repeated touches: Set a time duration in which to ignore repeated touches. If you have any questions for us or if you would like any further assistance, please feel free to contact Support. We're always happy to help! Thank you for being a staunch Samsung customer. - Debra