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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 101 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are impressed with the Galaxy A20's camera quality, noting that it takes great pictures with vibrant colors, even suitable for users with low vision. The phone's affordability, ease of use, and large screen size are also frequently praised. Positive feedback also highlights the long battery life and ample storage space. Many appreciate its lightweight design and the inclusion of NFC functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 101 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    99 dollars for this phone, better than what I expected. Shipping speed was very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 4 out of 5 stars

    Great phone, fast, slippery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone for the speed and size and storage. It also has a great screen that is almost too bright at times, but the quality of definition is spot on. The few things I recommend is get a case because it's a slippery phone and beyond the hands, it will slide right out of your pocket. Safari case was a good choice if you dont work in a dusty environment. Feel like the speaker could be alot louder but again for the cost you will be happy with the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Similar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really liked my j7 crown but they were harder to find for total Wireless. The A20 is very similar I believe that it has a bit more memory that slightly lighter in weight is slimmer and slightly taller. works great

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Screen size

    Rated 4 out of 5 stars

    Enjoy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice for me as a upgrade..love the big and bright screen.easy to use nice camera to

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Screen size

    Rated 5 out of 5 stars

    easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. easy to use, large screen, fast, bright

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Decent phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the price. It does lag a little bit at times, but that's something to be expected when buying a phone at this price. Overall a good phone. Just using this for now until I save up enough to get a better phone. Mainly bought it for the nfc feature.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Fantastic phone. My husband loves it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband's birthday. He Loves it. It's simple and ease of use, bright enough for his diminished eyesight, Perfect for him.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    A20

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pictures, good speed, very happy with the A20

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Price

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this is a great phone. You can’t expect it to equally compare to top of the lone phones, but it does exceed expectations. Great screen, good battery life. Really no issues whatsoever.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for price and the value and its easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it to pieces so far-- miles better than my old phone. Fast going on the internet (and connects much better-- fewer drops), has plenty of space for all the apps I wanted, the camera is decent (though I wouldn't recommend pursuing a career as a photographer with it). Only thing I don't like is that it seems more Skynet-y: I've been getting ads on YouTube related to things I talked about aloud recently (eg if I mentioned to a friend that I was going to pull a credit report soon, I started getting ads about credit repair). Oh one more thing-- if you don't like big phones, this isn't for you: it's very tall and very wide, so you'd better have big pockets to hold it in. Still learning all the functions but love it to pieces so far, would definitely recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed new phone for business...was able to get all apps needed with room to spare.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Love this phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just had for a few days, but love it already. Great size. Pictures are so vivid.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Very smooth, and the battery life is amazing! I used my phone all day texting and watching videos by the end of the day I still had 42%. It has a great camera too!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Galaxy A20

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great condition, good phone. Service seemed a little spotty at first but I think it’s okay now. I got it for my girlfriend and I have an iPhone so I don’t like the interface personally but I don’t know how it compares with other Galaxy’s. Good phone, good price

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great. Battery last awhile and camera is great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Love this phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent phone processor is snappy. The display is amazing, deep vibrant colors.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your feedback! We appreciate you for choosing Samsung. ^Kayla Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect Phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. It's easy and simple. Very light and easy to hold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent features fast good voice reception light weight

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone works great lots of memory keeps battery life longer than most phones

    I would recommend this to a friend
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