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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 101 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are impressed with the Galaxy A20's camera quality, noting that it takes great pictures with vibrant colors, even suitable for users with low vision. The phone's affordability, ease of use, and large screen size are also frequently praised. Positive feedback also highlights the long battery life and ample storage space. Many appreciate its lightweight design and the inclusion of NFC functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 101 reviews
  • Rated 5 out of 5 stars

    Great and affordable phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has been great for my young teen. It is fast and keeps up with her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cellphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed new phone for my business was able to get all apps with room spare

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little Android device that has a big, clear screen. I don’t use it for calls so much as a device that was smaller than a tablet but had a big enough screen to complete a checklist style app. The pictures work for what I need as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung A20 phone problem.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and excellent help from BestBuy employee,she helped fix a major problem I was experiencing with my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone at a Great Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this phone. It's a great phone at a great price. This is the second time I've bought it! It's a lot like a flagship phone, at a cheaper cost. Never lags, never has memory issues. Runs smooth. Great display. Otter Box now has a case for this model as well, which I love.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. It was a replacement. Love the size and Samsun

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Doesnt keep up with security patches

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, just wish that carriers such as total wireless help Samsung and Verizon would all be combined and not separate

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wrong carrier

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the phone but need it for another carrier return the phone couple days later very good people at Best buy

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    GREAT PHONE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good phone for the price definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone and it has NFC feature top choice best

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Galaxy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone for cheap does the job enjoyed while I had it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A phone you can't go wrong with!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic phone setup and was entirely ready to use in less than 30 minutes. Fully function has an excellent range. The sound quality is fantastic. You can't go wrong with this phone got mine for less than $100 best $100 ever spent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice simple smart phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mother. Very simple phone for her.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung A20

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is pretty decent I enjoy using it alot and plan to make good use of it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone from checking out the reviews

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone but I wasn't ready to change my phone service over to total wireless

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A20 galaxy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and high resolution screen, but it doesn’t have enough memory .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I needed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is a good upgrade, for what I needed. With all of the changes to more online interactions, it fits what I needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Galaxy A20

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my Mother and she is very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cell phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it. It was a Christmas gift and just in time as his old one died on Christmas day. He loves it more than his last one. Very satisfied customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift for Elders

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone, i bought this phone for my uncle, since he was still on a one of those outdated phones. Great coverage, and he needed it for emergency use, and to browse the web.

    I would recommend this to a friend
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