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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 196 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.2 out of 5 stars

  • Camera

    Rating 3.8 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers enjoy the Galaxy A20 for its budget-friendly price, easy-to-use interface, and long battery life. The phone's camera capabilities are also highly praised, with many customers citing it as a key selling point. While some customers have complained about the phone's slow performance, the overall sentiment towards the Galaxy A20 is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 196 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone at a great price, fast, works just as good as my previous galaxy devices at just a fraction of the price

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Nice Phone for my son

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone is a great product at a good price for anyone

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello tone, that is great to hear! ^Elizabeth Samsung

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good phone for the $$$, nice screen and featureset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lower end phone. Replaced a older LG phone and the number of features and the quality of these lower tier phones has gone up in the last couple years. Its nice to have a phone that doesn't break the bank if it gets damaged.

    I would recommend this to a friend
  • Pros mentioned:
    Camera
    Cons mentioned:
    Sensitive buttons

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, good camera. Fast. A little sensitive with buttons when you have it to close to face.

    I would recommend this to a friend
  • Cons mentioned:
    Spam

    Rated 3 out of 5 stars

    the phone works great ....however

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased my cell phones from my provider. I purchased an unlocked phone this time because I didn't want the hefty monthly payments/or anything fancy. Now I am getting several unwanted text messages from spam email account.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Samsung A20

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in desperate need of a phone because my previous Motorola phone died. So after extensive research for a quality, reasonable price and reputable phone, I chose this one. I am COMPLETELY SATISFIED with my purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 4 out of 5 stars

    Great phone for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The A20, is a good phone but, the A50 is the better deal, double the memory and faster processor. If you have a small budget it’s a good way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Price

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is nice the camera is good . It’s very excellent and cheap to afford.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wanted to keep my number, became a headache

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone seemed to be exactly what I wanted (told I had to buy the unlocked version, if I wanted to keep my number)...but the people at Best Buy couldn't activate it, told Verizon needed to make me a sim card so I could keep my Verizon prepaid number. Did that, charged the phone, then noticed in settings my phone still wasn't activated. Went back to both stores, and again they couldn't get it activated. Out of frustration I returned it with a 45 dollar restocking fee...had it about 4 hours total. Lesson - buy from your carrier directly, and check their website. Maybe issues like this, is why Best Buy no longer has mobile stores <shrug>.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great value phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had any software and hardware issues so far. The battery life starts to decrease over the months. It's been 6 months and it seems like the battery life is decreasing. I suppose its because of all the apps running in the background. I wonder if I am able to order and replace the current battery. This would solve my issue! I would then give it 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Way more options available!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The amount of space for apps, where to place, etc. Its a major update from my android. I really enjoy the reply to message above, and I dont have to exit my current screen to respond! The camera options and focus is great! I feel I have been missing out.

    I would recommend this to a friend
  • Pros mentioned:
    Big screen

    Rated 5 out of 5 stars

    Good for value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone big screen, glad I did not spend more on higher version galaxy. This one does the same

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Fairly happy with this phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly happy with this phone. It is on about its 30th drop with only minimal cracking in the corner. Run decent and good amount of storage. I also use it to take high quality photos for my E-Bay store and they come out great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always owner samsung phones. This is by far my favorite one. The pictures are so high definition and crisp. I absolutely love the camera on this phone. The large screen is a nice bonus also. Definitely Italy worth the money spent. It wont dissapoint.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good low end phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had lost the 10s I had when I lost my job. This is a budget phone that dies not feel like a budget phone. I will not be paying $1000's of dollars for a phone again.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone not to heavy camera working fine Clear picture

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Very good phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love samsung products and this phone just adds to a great product line. More than perfect for the price and I would most definitely buy this phone again.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Reblroyale, thank you for taking the time out of your day to leave us this positive review. We appreciate you being part of the Samsung family. ^Elizabeth Samsung

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good phone at a reasonable price (for a change).

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, stable everyday phone. The AMOLED display makes for an excellent ebook reader on those long public transit commutes. Charges quickly and has decent battery life. The best part is none of the crap that the average cell carrier clutters your device with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for a middle schooler

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my 7th-grade kid. In the beginning, he was kind of reluctant because some of his friends have iPhone. He started using the phone and he noticed that is a very good phone, with everything he needs for school and some other apps, besides, he can insert the memory card without the issue of running out of memory (as some of his iPhone friends), so he's happier now.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Mega69, we are happy to hear that your son is enjoying this phone! Thank you for letting Samsung be a part of your family. ^Elizabeth Samsung

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great phone for dad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a simple, quality, fair priced phone for my elderly dad. Perfect choice. Good size, bigger font, easy to use and great price. I am happy and my dad is happy.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello RomoWitten, we are happy to hear that your dad is enjoying this phone! Thank you for letting Samsung be a part of your family. ^Elizabeth Samsung

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