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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 196 reviews

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Rating by feature

  • Display Quality

    Rating 4.2 out of 5 stars

  • Camera

    Rating 3.8 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers enjoy the Galaxy A20 for its budget-friendly price, easy-to-use interface, and long battery life. The phone's camera capabilities are also highly praised, with many customers citing it as a key selling point. While some customers have complained about the phone's slow performance, the overall sentiment towards the Galaxy A20 is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 196 reviews
  • Rated 4 out of 5 stars

    Decent, Mid Tier Phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the normal user, this is quite a nice phone. The OLED screen is its biggest plus. It's a bit pricey for what it is, but that's the world we live in, when it comes to cell phones. They are all overpriced these days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A peppy hone at an affordable price.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get a replacement phone for my 15 year old after he dived into the pool with it. This phone is perfect for his needs. Discord channels, texting, gaming this phone does it all. Just be sure that you pick up a screen cover. And, keep it away from the water. It too, is definitely not waterproof.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy A20

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cell phone. Unlocked. Can use with any carrier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My dad loved it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a gift to my dad for Christmas, its big, good resolution. just enough apps for what my dad wants. the A50 was on Sale .. but i missed it, would recommend

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello vako, we are happy to hear that your dad loves this phone. Thank you for giving the gift of Samsung! ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    A Realy Good Phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this phone for a little over a month and it offers everything a person could want in a cell phone. Great size for viewing e mails, and outstanding camera, and a solid value for its price point. Oh yes it does very well for calls, and texts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my 17 year old son and it works great and it's a great buy compared to a monthly fee. Plus you can add an extra memory card. Can't go wrong with Samsung.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello HateTheQuarintine, we are happy to hear that your son is enjoying this phone! Thank you for letting Samsung be a part of your family. ^Elizabeth Samsung

  • Rated 4 out of 5 stars

    Samsung - Galaxy A20 with 32GB Memory Cell Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a new replacement cell phone - Thought I would give this one a try - So far doing what I purchased it for - Thanks

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this phone have not had any problem with this phonee would get it again if i needed to

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very much storage and works pretty slow. Not the best option but it gets the job done for the most part!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The same as new, just in a best buy box. Can't give 5 stars because it didn't come with a Samsung charger. It came with a charger, but not the same.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good phone for the money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was bought for my daughter and she really likes it. The camera is good, plenty of memory, sleek design and good quality screen image.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for a family member. It was a good value for the phone instead of buying a new phone and getting stuck paying a monthly installment with our phone carrier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best cheap phone ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works really well given the fact that the price is low.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Rick, we are glad that you are enjoying this phone! ^Elizabeth Samsung

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone until we lost it ^-^’ There’s better phones now at this price range, so I wouldn’t recommend buying this in 2021

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement phone, took awhile to get it due to COVID-19 and not being able to use my warranty at the store. It took several weeks and many phone calls.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Fair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay but I have the touch sensitivity is not that good. Next time I'll get the S series. I have to press the back button alot.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone to use until the newest Note came out. Worked well but did not have all the functions I needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Average phone of good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the perfect phone to give to someone who's not really that technology literate but still uses facebook.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Calls mom and posts to FB

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average phone for average person, I guess. I don't think there's anything especially exceptional or poor.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too tough to die

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Good recovery of data Phone durable and has taken a lock ih ng and kept on ticking.

    I would recommend this to a friend
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