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Customer Ratings & Reviews

Your price for this item is $73.99
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The comparable value price is $299.99

Customer reviews

Rating 4.1 out of 5 stars with 206 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Galaxy A25 5G 128GB (Unlocked) for its budget-friendly price, decent camera quality, long battery life, and the convenience of being unlocked for use with any carrier. While some users have experienced network registration issues, many are pleased with the phone's performance, storage capacity, and fast processing speed.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 206 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great lower priced phone. Nothing bad to say, it works as it should with no problems @ all.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice phone. Good size, calling and texting qualities and taking pictures are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied with this product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design! Fits my I Phone perfectly! Easy to access the buttons (vol and off ). Very satisfied and I’ve had a lot of compliments on it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Consider an A35

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an A23, and i wanted a minor upgrade for my games. This phone was amazing until the antenna/sim reader stopped working after one night in the rain. Perhaps thats on me, but this has never happened to me with any past phones.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there RomarioF, thank you for your feedback on your Samsung Galaxy A25. We understand how important your device is to you every day. The Samsung Support Team is always havailable to help our customers troubleshoot any asepct of their device that is causing frustration or hindering your usage. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Cons mentioned:
    Network connectivity

    Rated 1 out of 5 stars

    No service

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was very disappointing. Worked for all of a week, then started shutting down randomly, I was able to figure out how to stop that but then it was unable to reliably connect to service; often saying emergency calls only or searching. Wifi calling doesn't even help reliably to provide the ability to make calls and send messages. No amount of restarting or software updates helped. I have also switch service providers with no improvement. Took the phone in to Geek Squad and they were no help. Ultimately did a factory reset and now the phone is working worse than before. Off to buy a new phone.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for taking the time to reach out to us, Alliyah. We sincerely appreciate your feedback, as it plays a vital role in our ongoing efforts to enhance our products and services. We truly hate to learn that your device may not be performing as expected, despite your troubleshooting efforts. We are committed to ensuring that every customer enjoys a seamless and satisfying experience with our devices. Your satisfaction is our top priority, and we take concerns like yours very seriously. If you are still encountering challenges with your device, please don’t hesitate to get in touch with us at Support. We are ready to assist you more effectively and will work diligently to find a suitable resolution. Your continued satisfaction is very important to us, and we want to ensure you have a positive experience. Thank you once again for your valuable feedback. We look forward to assisting you further. -Kelvin Samsung

  • Cons mentioned:
    Network connectivity

    Rated 1 out of 5 stars

    Network disconnects all the time.Donot waste money

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a trash. Network disconnects every time.. everyday. Bought for $200+ and mobile could not hold network. I tried all options available like resetting mobile network, factory resetting. Nothing seem to fix the issue. I had to restart mobile to make calls every time, sometimes even that does not help. I did not expect a Samsung mobile to be a trash like this. I saw most of the one star reviews mentioning the same issue. I even tested with A25 and another Samsung model with ATT network , A25 could not connect to ATT network but my another Samsung model connected without any issue. Save your money. Get a different model.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha AReviewer, thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy A25. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Depending on your region and environment, your device may temporarily disconnect from your mobile network or have a slow network connection. This may be due to your subscribed plan, access region, and mobile network settings. Please take a moment to review, "Issues with mobile network connection on Samsung phone or tablet" to help resolve what you may be experiencing with your device. If you would like any further assistance afterward, please do not hesitate to contact Samsung Support. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Upgrade worth the price..

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, and perfect storage. Got hacked by pirate ware (My fault!) But Samsung gave me a quick way to recover my phn without losing any data! And initial setup was easy...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this phone for 6 years. I think it's a great phone for the price range. Good old Samsung Technology. Highly recommended for anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good and affordable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for great price I would recommend this for a first phone for kids!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average and subpar

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and has all my nessesary requirements, like screen record, aux input, and others. Unfortunately no wireless charging and camera is sub par to the s8. Also gemini is fully integrated into the phone and mostly Relies on google assistant which often doesnt work.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings KatZ, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A25. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. If you have fallen in love with the wireless charging feature of your previous device, feel free to check out our S series and Z Series devices. Without having more details available regarding what you may be experiencing and without being able to ask you any follow up questions, I suggest reaching out to Support if you would like further assistance. Thank you for choosing Samsung. - Debra Samsung

  • Pros mentioned:
    Performance

    Rated 1 out of 5 stars

    Don't bother

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fingerprint scanner is very slow and only works about half the time. The UI is bloated and the phone is generally laggy. The buttons on the keyboard are a smidge too small (you can't adjust the size) such that you make a lot of typos. The camera is decent at best. I'm a long time mid-range Android user. I've hat HTC phones, Motorolas, and Pixels. This was my first foray into Samsung. I tried to like it and get used to it. After 2 months, I gave up. I bought a Motorola G Power 2024 and it's MUCH better.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Nice phone with poor cell reception.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor cell reception made the phone almost useless for phone calls and text messaging. Found out after I started having problems that it was common for this model.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst mobile no network all the time.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst phone i had in life, 90% of the time it doesn't have network, intially i tought its carries issue then I tried all carries nothing works. This phone is scam from samsung, they should recall this model. Both 5g and 2g networks does work properly. You can use this phone like a baby decive to hear song and watch youtube when wifi is available. So far in the last 1 year 4 to 5 times 5g data network worked for me. WORST mobile , most of my home appliances and electronics is from Samsung I never expected such waste product from Samsung. Samsung you should be ashamed to devlop a such faulty product and released in market ,you should fire the entier product development and testing team of this product.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations MohamedJ, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy A25. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Depending on your region and environment, your device may temporarily disconnect from your mobile network or have a slow network connection. This may be due to your subscribed plan, access region, and mobile network settings. Please take a moment to review, "Issues with mobile network connection on Samsung phone or tablet" to help resolve what you have described to be experiencing with your device. If you would like further assistance afterward, feel free to contact Support. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Mr. Brice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of these phones. 1 for my daughter and 1 for my son. They both love them and play roblox and tictok and watch youtube on them almost every day.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Goood

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and useful phone it has good camera and the photos comes out so cute

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basically good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone am not having trouble using it. The only thing I do not like is the difficulty to do screen shots eith this phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s looks nice and smooth to use but i feel it’s not for gaming

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone worked great for about 4 months and then it started to over heat and shut down. The 5G on my phone stopped working and then the whole network blacks out and doesn't work for long periods of time. The battery doesn't last very long and drains quickly. The phone is ok, but I would go with something different. It's not worth the amount I paid for it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there JonahS, thank you for your feedback on your Samsung Galaxy A25. We completely understand how important your device is to you on a daily basis and we would be happy to help with any difficulty you are experiencing. With regards to the temperature of your device, we have an article available online titled "Keep your Galaxy device at its normal operating temperature". You can also explore the articles titled "Get the most out of your Galaxy phone or tablet battery", "Apps are draining battery on Galaxy phone or tablet", and "Galaxy Battery - Optimization" for the battery life on a daily basis. We also have the Samsung Support Team available for the connectivity of your device or you can work directly with your carrier. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Its worth the buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do t really buy expensive phones but i took a chance and this phone is really great from picture and camera quality to sounds and overall

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone good quality and good sound. I like it

    I would recommend this to a friend
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