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Customer reviews

Rating 4 out of 5 stars with 217 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

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79%would recommend to a friend

Customers are saying

Customers praise the Galaxy A25 5G 128GB (Unlocked) for its budget-friendly price, decent camera quality, long battery life, and the convenience of being unlocked for use with any carrier. While some users have experienced network registration issues, many are pleased with the phone's performance, storage capacity, and fast processing speed.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 217 reviews
  • Rated 5 out of 5 stars

    Value priced phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a replacement of a S21 FE. It does not miss out on any of the function. It is also very value packed phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung A25

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone, i didn't love the people i bought it from at the Mishawaka, Indiana store. They were rude& seemed to have no desire to help, only to sell me the phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Budget Option

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent phone for the price. Economical for an android phone.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi AnilN, thank you for sharing your recent experience with using the Samsung Galaxy A25. We value your feedback as we strive t improve the functionality and design of our product line. If you would care to share any other feedback with us or if you would like any further assistance, let us know by reaching out to Support at your leisure. Thank you for choosing Samsung! - Debra Samsung

  • Rated 5 out of 5 stars

    Galaxy A25 5G

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my wife and is working excellent no issue what so ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy A25 5G

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my new phone. It works great and looks great also. It is good to be able to be sure I have contact with my job and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed another cell phone but didn't want to spend too much. Cell phone is perfect, everything functions correctly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Connectivity problems.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    6 months in and all of a sudden could not connect to 5G/LTE. Customer support experience was despicable. Used online chat and they sent me to a service center. Service center was surprised I was sent there and said right off the bat they can't do anything. I called customer service on the phone and they wanted to send me to another service center. I opted to send the phone by mail. I've had nothing but problem with this phone (Galaxy A25) since I got it. Too bad I liked the phone when it works. It is in the mail now back to Samsung for repair.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks for sharing your experience with the Galaxy A25, Wilfredo. The Galaxy A25 features a 6.5-inch Super AMOLED display that delivers vibrant colors and details with a brightness of up to 1,000 nits, enhanced by Vision Booster for improved outdoor visibility. The device is designed with an Eye Comfort Shield to minimize harmful blue light exposure. It is powered by a robust 5,000mAh battery, supporting Super Fast Charging, ensuring prolonged usage. We see that you've already sent your device in for service and hope that you continue to enjoy your Galaxy A25. If you require any further assistance or have any questions, please be sure to reach out to us at Support. -Kelvin Samsung

  • Rated 1 out of 5 stars

    Do not buy this phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First phone fell apart. Traded it in. Second phone fell apart. Stuck in roundabout of Best Buy refusing to refund with no off ramp.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung smart phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my great uncle who is blind. Works great with voice response for someone who is blind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing like usual. My favorite one. Will recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dont recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best phone! Very slow ! Ive had 3 of these phones and always have had issues with them including having one for only 2 weeks and it just stopped working completely out of no where.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD FOR THE MONEY

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good 5 g cellular phone for a descent price, good screen size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using it well so far. I like Samsung phones because they're easy to use.

    I would recommend this to a friend
  • Cons mentioned:
    Network connectivity

    Rated 2 out of 5 stars

    Phone wasnt unlocked

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to hook it up to tmobile and it said its locked and they cant hook up my phone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrendous

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned several budget phones in the past, and the A25 is, by far, the least responsive and most lag-prone option available. Samsung's inclusion of extensive bloatware significantly hampers the device's usability. Given its current struggles with Android 14, I find it hard to believe that Samsung will effectively support this phone for the promised four years. Overall, I feel misled by this purchase. In comparison, my 2024 Moto G Play consistently outperforms the A25 and is typically priced at $109.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations Oiganbah, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy A25. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. You can use the Device care feature to keep up with the nuts and bolts of your device's performance. Please feel free to review, "How to keep your Galaxy phone or tablet from slowing down" when you have some time available to learn how you can optimize your phone for faster, better performance. If you have any questions for us or if you would like any further assistance afterward, do not hesitate to contact Samsung Support. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with my phone I will buy it again! Love IT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A25

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a really solid phone. Doesn't come with a charger though...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Samsung galaxy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Samsung galaxy you could get under 300 for better use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy all day!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love samsung galaxy phones! Great screen and features you cant beat!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone great price great fun

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a great phone with one of the best stereo sounds on movies and games that ive had on a phone

    I would recommend this to a friend