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Customer Ratings & Reviews

Your price for this item is $359.99
The comparable value price is $399.99

Customer reviews

Rating 4.6 out of 5 stars with 294 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the Galaxy A36 5G 128GB (Unlocked) for its camera quality and overall performance. Many appreciate the phone's design, battery life, and included features. Users also find the phone easy to use and intuitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 298 reviews
  • Rated 5 out of 5 stars

    Cell phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time in best buy. My for sure go to store for my shopping. I am still excited i purchased my first cell phone since cell phone came out. Crazy right?

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Barely Tolerable "Bridge Phone"

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning my Galaxy S20 Ultra for almost five years, it finally gave out. I wanted to hold off until the S26 comes out, so I picked up the Galaxy A36 as a temporary “bridge phone.” I’ve had it for about five months now, and honestly, it’s been rough. The phone constantly struggles to connect to both mobile data and Wi-Fi — sometimes it just drops service out of nowhere. It’s laggy when opening or switching between apps, and the fingerprint sensor is a complete gamble; half the time it doesn’t recognize any of my fingers at all. The camera quality is also way worse than I expected — grainy, slow to focus, and generally disappointing photos. I get that I went from a flagship to a base-model phone, but for something that costs around $400, these issues shouldn’t be this bad. At this point, I’m just hoping it holds together for another seven months until I can finally upgrade to the S26. If you’re reading reviews, take the five-star ones with a grain of salt — a lot of them are from people who’ve only had the phone for a week or two. Give it a few months and the issues really start to show.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Gavin, thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy A36 5G. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Sometimes Wi-Fi problems are caused by simple network issues. Other times, you may need to take additional steps on your phone or tablet to ensure your Wi-Fi connection is stable, such as re-adding the connection or assigning a static IP address. Please feel free to review, "Galaxy phone or tablet Wi-Fi connection issues" and "Issues with mobile network connection on Samsung phone or tablet" to help resolve what you've described to be experiencing with your device. Also check out, "Keep your Galaxy phone or tablet from slowing down with Device Care," "Samsung phone is not recognizing fingerprints," and "Galaxy phone or tablet camera does not focus on the subject" to address your concerns. Let us know if you would like any further assistance afterward by reaching out to Support. Thank you for being a trustworthy Samsung customer. - Debra Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality phone for that price real good we love it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, it’s fast and the price is amazing. Love that I didn’t spend a thousand + for a new phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for Affordable Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got open box excellent condition. Everything fine so far. I buy phones then use less expensive service. This affordable A36 does the job. Battery doesn’t last as long as new A35.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My Galaxy A36 5G review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far is very similar to the Nokia model I had that was cheaper. I paid around $350, and is kind of sluggish, maybe because my provider is MetroPCS? Not sure. I still need to compare the quality of pictures. Also, it bothers me that the Samsung system tries to take over how the apps should behave as opposed to Google settings. Probably I need to get more familiar with the phone. I ordered the model online because they didn't have it in the store plus the two gentlemen Selling the phones were not that interested in selling....

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations EdgarP, thanks for taking the time to share your sentiments with us about the Samsung Galaxy A36 5G. We value your feedback as we improve the performance and functionality of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Please feel free to check out, "Keep your Galaxy phone or tablet from slowing down" to help resolve what you've described. We realize that transitioning to new devices can sometimes feel a bit overwhelming. No worries needed as we have a wealth of resources to help our customers make the transition as seamless as possible. We offer device manuals, software updates, interactive simulators, and video tutorials online that are available for your review. If you would like to share additional feedback with us or if you would like any further assistance, please do not hesitate to reach out to Support. Thanks for being a faithful Samsung customer. - Debra Samsung

  • Rated 4 out of 5 stars

    I don't like the fact that it does not have the bi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good phone for the money. I don't like the fact that it does not have the biometric fingerprint sign in but other than that.It's a great phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A36 phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone which meat my need I recommend this inexpensive purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone recommend it for the price Very happy with it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I need at this point and time. The transfer from my old cell was painless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone good price , you can do just about anything with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung A36

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture functionality is a 10 makes a great birthday gift

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good cell phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cell phone, the photos are pretty good, good choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Phone for Jerry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went very well, no problems. Everyone was very helpful. Would highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good phone, great screen.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good budget phone. Good screen, a bit slow but very responsive and the right size, not too small, not huge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beautiful phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone runs quick and smooth. Very strong internal chips , and stunning looking phone under the sunlight ✨️

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good experricencs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast cellphone.The mobile phone experience is good,will recommend to friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy A 36 5G Unlocked

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient to use phone at this price. Just go for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great affordable phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works well ai have had the ohone for three months and no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm loving this phone so far. Everyone in the store was so nice and helpful.

    I would recommend this to a friend