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Customer Ratings & Reviews

Your price for this item is $13.89per month
for 36 months; 0% APR

Customer reviews

Rating 4.4 out of 5 stars with 53 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers find value in the Galaxy A51 5G 128GB's camera quality, ease of use, and long battery life. Many appreciate its large screen and the competitive price point. Positive feedback frequently highlights the phone's user-friendliness and the quality of images produced by its camera. The inclusion of 5G capabilities is also a noted advantage for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-53 of 53 reviews
  • Rated 5 out of 5 stars

    Samsung A 51

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung a 51 phones that we bought for our 3 children have proven to be easy to use and reliable. The Best Buy staff is very knowledgeable about Samsung products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace an aging phone whose screen had been cracked. The person who received the phone has enjoyed the upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All purpose telephone and camera

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A service that is as good as any new service that is created as an update

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A51 5g

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with purchase!!! Sandra was very helpful!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received my phone today. I absolutely love it was more than a upgrade for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the phone for the price paid on installments

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sad about video

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much a normal.phone except I can only send 2 second videos now through messager which is frustrating

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I was in a bind, best buy helped but created other

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AT&T account sign up was messed up. I did not get the promised price from AT&T.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    AT&T Samsung Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is the worst phone ever. But it was all I could afford. It not Best Buy fault that sometimes the stupid phone won't let me answer my phone calls sometimes or hangs up when I'm talking to someone. Best Buy Star was great!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Samsung, we apologize for any inconveniences this experience may have caused. We would definitely like to look into this matter further for you. Please give us a call at 1-800-SAMSUNG. We're here to help! ^Elizabeth Samsung

  • Rated 1 out of 5 stars

    I only wanted a cell phone, not a computer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not in love with it -- no manual and the one you can download on-line must be written by someone who's first language is not English. Really liked my old Samsung Galaxy 4, but AT&T wrote to me that I had to get rid of it and buy a 5G cell phone or I'd have no service. A lie! AT&T agent said you can use Galaxy for 15 more years. Had to go to an AT&T store to have them activate my PASSWORD (They said it should have been activated when I bought the phone)! Everything is controlled by Google every step of the way. I'm told I can't get rid of Google, the use of Passwords constantly and the whole intrusion of my LIFE AND TIME! i ONLY WANT A PHONE AND TEXT CAPABILITIES. HELP!!!!!!!!!!!!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bigger then I am used too

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good phone just hard to get use to how big the screen is and had a hard time with bixby

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Galaxy A51 5g

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot answer phone or dismiss events via normal buttons. Contacted carrier and Samsung 16 days after I received phone. Carrier sent a relacement which was a beat up refurbishrd phone. Not happy with AT&T or Samsung.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent phone with horribly implemented "features"

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone, overall, is a pretty good phone. There are a few problems that really stand out. The fingerprint senor is under the glass, and I get "no match" on my fingerprint (have three different fingers in the system) more than 65% of the time, forcing me to use my pin. Unacceptable for a feature. Also, Speech-to-text as well as swype, are horrible on this product. Speech-to-text is just about as unusable as the fingerprint sensor. What was once a "goto" on my Motorola phones, has become unusable on this Samsung phone. The phone it a pretty good phone, but these features, are horribly implemented. I'm not sure I would go with the A51 again because of this.

    No, I would not recommend this to a friend
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