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Customer Ratings & Reviews

Your price for this item is $99.99
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The comparable value price is $499.99

Customer reviews

Rating 4.4 out of 5 stars with 296 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers appreciate the Galaxy A52 5G 128GB (Unlocked) for its excellent camera quality, long battery life, and affordable price. Many users have commented on the phone's ease of use, while some have expressed disappointment in the lack of wireless charging and dual SIM functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 296 reviews
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good producto.......................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone just what i was looking doe in a phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone upgraded to 5g and this phone is GREAT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a new phone good choice it works good.........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprised by how good it is!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, very clear pictures, and overall quality.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nope will never buy again only if I had too would I try this phone again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NOT DUAL SIM, as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOT DUAL SIM. This phone is advertised as a dual sim phone. The DISPLAY model is dual sim, the BEST BUY WEBSITE says 'dual sim', and the helpful sales person will ASSURE you that you will receive a dual sim model when ordered. The in-store demo phone is model number SM-A525B/DS (for DUAL SIM), but the model you will receive is the SM-A526U (single sim). A quick web search will show that the SM-A526U is a single sim phone. I've visited several stores with this issue and no one can explain why the floor model is not what is being sold, nor will they will sell you the display model. Returning it asap.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Missing accessories

    Rated 2 out of 5 stars

    Good phone but fake charger and cable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It comes without a original cable and charger. Neither a manual. Only the cell phone with fake charger.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth $499

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok phone. Price a little too high for the processor and battery life on a 5g. For the price, there are other options with better specs.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Incorrect specs on best buy!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is NOT a dual sim phone! I bought this with the intention of adding another line for work and the sales rep told me this is, the best buy website says it is, but it clearly does not work even though there is a hybrid slot for sim2. Best buy will not take it back even though i feel cheated here by them and samsung. This was not my first choice for phones but went with the convenience of carrying one phone around instead of two. Guess that didnt work out...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Poor Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of cellphone seems cheap, accidentally dropped not really hard but screen cracked.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone comes with a lot of bloatware but it works nicely. The price charged by Best Buy should be lower.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    poor battery

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    battery drain fast only one problem with this phone

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No so bad phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a very good phone to purchase, in overall the iPhone are the best

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Midsize phonw

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what i expected it comes with old type of charger.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi OGAJAYI,


      Thank you for reaching out. We apologize that you had to go through with this situation, as the charger that came with the phone doesn't fit your style. Samsung understands how important it is to get a charger that is best for you. Your Galaxy A52 is compatible with our Adaptive fast charging (15W), which you can purchase on our website.


      Please click this link to an article to get you started:
      https://www.samsung.com/us/support/answer/ANS00078994/


      Should you need additional assistance, you may reach us via the following for immediate support:

      1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      2. Facebook Messenger: http://m.me/samsungsupport
      3. Twitter: https://twitter.com/messages/compose?recipient_id=18768513

      Reference Number: 1144166758


      Thank you for choosing Samsung. Have a great day!

      ^Chrystel Samsung

  • Rated 2 out of 5 stars

    Mislead

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, but zoomed photos are very over-digitized. Plus the fact that best buy wrongly advertised that it has 2 SIM card capability when it does NOT. ONLY to discover this after i paid for a sim card from AT&T and the phone is out of returnable period. That option is only with the A42

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung A52 is a bad phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought few days ago and I'm Very disappointed with the A52. Battery doesn't last long usually drains under 8 hours. The camera app freezing frequently. It seems when I get couple of apps opened in the background the phone slows down and sometimes it doesn't respond to touch. The fingerprint it doesn't recognize my fingers after a day or 2. To me this is a $100 phone. The phone is 128gb and i have extended memory of 128gb and i don't have much saved on my both memories so the phone is junk. I used A12 before this one and no doubt other then the pics quality A12 is better then A52.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Waste Your $$$ on this Phone!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEWARE - this phone is complete garbage. Went from an iPhone to this, and have agonized ever since. Battery life below average (and I have only had the phone for 5 months!), it blacks out the screen on its own (you have to power off and power on again), settings don't stay and you have to continue to go and change things, and it is overall a piece of junk. I have had Samsung phones before and they performed well, but this one is garbage...AND my son had gotten one before me and he can't stand it either!!! Am going back to an iPhone, and cannot believe I wasted the money on a crap phone for less than half a year...DON'T WASTE YOUR MONEY!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Under performing phone for the price.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For this price range, I'd expect a decent performance but what it appears to be is that the home/back button goes unresponsive very often. Phone doesn't unlock promptly most of the time. I suggest spend your money else where.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Sabarish!

      Thank you for purchasing Samsung Galaxy A52 and leaving a review here. We sincerely apologize for the inconvenience that your phone does not unlock promptly. We know your experience has been less than ideal. Let me help. Sharing with you this troubleshooting link whenever you encounter this issue:

      https://www.samsung.com/us/support/troubleshooting/TSG01001570/

      Another link to adjust the home button settings on your phone:
      https://www.samsung.com/us/support/answer/ANS00062656/

      For additional assistance, I include the contact information for our Social Support team for immediate support.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference No.: 1144273411

      Thank you for choosing Samsung!

      -Remie Samsung

  • Rated 1 out of 5 stars

    Not the Phone I expected... Disappointed

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After several months of use, I have become more and more dissatisfied with this device and would send it to the trash heap except for fear of getting another just as bad. Phone constantly turns itself on, takes screenshots, types nonsensical search terms and drafts responses to messages that are several days old. No one has been able to fix it, so I am saddled with a real problem device. I have had many Samsung phones, this is the first one that is so disappointing

    No, I would not recommend this to a friend
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