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Customer Ratings & Reviews

Your price for this item is $16.67per month
for 36 months; 0% APR

Customer reviews

Rating 4.5 out of 5 stars with 35 reviews

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91%
would recommend
to a friend

Customers are saying

Customers value the Galaxy A71 5G 128GB for its excellent camera quality, producing sharp images and videos, and long-lasting battery life. Many appreciate the phone's overall value and ease of use, along with its ample storage space. However, some users have noted that the screen can be overly sensitive to touch. The phone's screen is also reported to be prone to scuffing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-35 of 35 reviews
  • Cons mentioned:
    Screen

    Rated 4 out of 5 stars

    Ms

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen too sensitive to touch Not waterproof. Would rather have separate media and volume meys.

    I would recommend this to a friend
  • Pros mentioned:
    Value

    Rated 5 out of 5 stars

    Great dale on a great phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for a great price. We got this for Grandma and she is doing great with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung Galaxy A71

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this phone. It is easy to operate and plenty of services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the trip to Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff in the cell phone department were attentive to our needs, answered our questions, explained the billing items and let us know how and when the cell phone would arrive at our home. They let us know if we had any questions about the phone, its activation or its features that we could call them for answers. Overall it was an excellent buying experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the price. Nice Large screen.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was purchases on sale and I was looking for an affordable phone for a parent. So far, my mom loves the big screen and it works as expected. I think I would opt for the same cheaper version of the Samsung phone next time since they all tend to last about a year or so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new cell phone---Galaxy A71

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning about my phone, but it's working well. The staff at Best Buy was very helpful the night I went over to have it set up. I was very happy with the two ladies who came to my aide.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    still learning

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good except it want send no pictures or you can't use the microphone with out the data or wifi on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the best phone for my needs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was looking for an upgrade but had to watch the cost, this baby was on sale, and screamed pick me. Got it, and love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best cellular devices out there on the market! And already 5G capable! Excellent device for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone and it is well worth every penny I spent on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, works as well or better than top of the line samsung phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need this.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install by the friendly, helpful Geek Squad staff.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Voice mail activation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While he tried to get it set up on my recently purchased phone he was unable to do so & said I would need to contact AT&T. Very disappointing and frustrating. It would seem if you are selling the phone you would be able to set it up!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    System Failure

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't get the A71 because of a very annoying download failure on the Beat Buy system.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Screen

    Rated 1 out of 5 stars

    Gorgeous camera, but a fatal design flaw

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to like this phone so bad, but it just has a fatal design flaw: the fingerprint scanner is in the middle of the screen, so any screen protectors or cases that include them make the fingerprint scanner completely unusable. And you *really* need a protector for this screen; just in the couple days it took me to get my case from Amazon, even with no drops or falls and with just normal use, the screen is scuffed up. I'm heartbroken over this, because the camera is so much nicer than my old phone, which is why I got this one. But I need to be able to use the fingerprint scanner, so I guess I have to return it.

    No, I would not recommend this to a friend
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