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Customer Ratings & Reviews

Your price for this item is $524.99
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Customer reviews

Rating 4.5 out of 5 stars with 486 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers regard the Galaxy Book as easy to use, lightweight, and reasonably priced. They appreciate the touchscreen feature and find the performance suitable for their needs, including light gaming. However, some users have concerns about battery life, occasional freezing issues, and the pre-installation of Windows 11.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 486 reviews
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works great. My son is able to join his online classes with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer performs flawlessly. I principally use it for watching video.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The money I saved was not worth the frustration.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesperson was awesome. The laptop is just ok. I don't care for the flat keyboard and the right hand shift key is just too hard to get used to as I always miss it. What I dislike the most is the Windows 11 and Cloud-base system. This software (not Best Buy's fault) absolutely stinks.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only giving 4 stars because I dont like how fast the battery dies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Laptop!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast computer! Very fast start up when off. Love it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Thin and powerful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A thin, lightweight laptop with good computing power. Howerver, I do wish that it came with Microsoft Office.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 3 out of 5 stars

    Decent Laptop with a few shortcomings

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll start with the good: 1. Charges fast via USB-C. 2. Budget friendly. 3. Runs quickly for email, streaming videos, and web browsing. The biggest complaints I have with this otherwise awesome laptop are: 1. The speaker is low-my cellphone speaker is louder than this laptop. 2. The numeric keypad has an odd layout compared to all of my other keyboards. 3. No backlit keyboard- this should be standard, not premium. I really wanted to like this laptop for the price and 15.6 screen size, but I may end up returning it. Hope this helps potential buyers.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, just took a little long to receive it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop, light and easy to use with fun tools and colors

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great machine for the $$$

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works wonderfully! My only complaint is the picture quality isn't the BEST. It's not as bright and crisp as I would have hoped, but it works for what I need it for. Also wishing it had a LITTLE bit better of a graphics card, but again, it works well enough for what I need it for. Which is light gaming and working online for a customer service center.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Display!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display is crystal clear and the graphics are so smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really Swell Christmas Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was given as a gift. The recipient is Thrilled!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for my son. He uses it for school work and game.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop for my needs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to take care of home finances, check email and other minor computer work. This is perfect for my needs and I love the products this brand offers. This is my second laptop from them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an excellent buy. Would recommend for purchasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Great price! Perfect for my wife's work!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Loved it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this laptop for almost a year and then it dropped and the screen got damaged. I blame myself for that! It was perfect! It was fast, and beautiful. My only complaints is the keyboard is too sensitive, and the touch screen as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Lap Top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Great item. Great item. great item .....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unsure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, just not sure about a few things. Z

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Works like a charm!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughter for school to replace an old chromebook and she absolutely loves it. Touch screen with a nice wide screen. Not a fan of the charging cord though - seems to hang loosely. Otherwise, she loves it.

    I would recommend this to a friend