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Customer Ratings & Reviews

Your price for this item is $524.99
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Customer reviews

Rating 4.5 out of 5 stars with 486 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers regard the Galaxy Book as easy to use, lightweight, and reasonably priced. They appreciate the touchscreen feature and find the performance suitable for their needs, including light gaming. However, some users have concerns about battery life, occasional freezing issues, and the pre-installation of Windows 11.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 486 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Galaxy laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you the cloud then transferring from one PC to another has been made real simple. I chose to use my home network and copy what I wanted and that was easy. It loads quickly on startup and so far has worked well

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Galaxy book

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek and thin, lightweight and easy take on the go. It powers on almost as soon as you open it and with minimal lag at all. Windows 11 is awesome btw! Good product for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great budget laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little machine for the price. I really like this galaxy and it works great with my galaxy phone. Not a gaming machine or super high def graphics but if you want that stuff your looking in the way wrong price range.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great, fast laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, fast laptop with a lightning-fast connection to my Samsung phone. I do wish the screen was higher quality, but that's my only complaint!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great personal computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really needed to stop using my work laptop for personal use especially after my last thumb drive was damaged. This laptop works great. It’s large but that’s perfect for me. I don’t plan on traveling with it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Must buy!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first laptop i ever bought and I'm really impressed. I bought it honestly just to play steam games and its literally perfect for that. I recommend buying a keyboard and mouse. Wasn't hard to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Didnt know I would love the touchscreen so much!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade to the chromebook i used for years. I still run under chrome but i have the option of all the Microsoft doodads i used to love. I use it for household finance and surfing amazon and facebook.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price. Starts quick. Windows 11 easier to use than when I tried updating Windows 10 to 11 on my Surface. Plenty of memory and the screen is big enough to easily run 2 windows.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 3 out of 5 stars

    Great price/value ratio - except the screen

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a simple computing/business laptop with minimum 15" display. Got this one for a really good price. Initially was impressed with the build and quality of it. But all went gone after trying to watch video. Viewing angles in vertical direction are really bad. In dark mode or dark scenes, screen has to be perfectly positioned. Moving head up or down will cause thing hard to see. I use dark theme by default, so had to return it. Just can't adjust the screen after every head position change.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good, fast, lightweight laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, touch screen works fantastic and is very accurate. Only issue is the 10 key layout is different from a normal keyboard and takes some getting use to.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our home computer and we are more than satisfied with it's performance. The young man who assisted me at the store was very helpful and knowledgeable when I came in to make a purchase as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally, a good one?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this laptop. I have bought five laptops from best buy over the last 10 years, and this is by far the best one ... let's hope it lasts longer than two years like the rest

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent laptop , good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop , has dedicated 4gb Intel iris graphics, i5 11th gen , win 11 , 8gb ddr4 plus 256ssd , this laptop is fast , can do light to medium gaming , easy set up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overpriced

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They cost way too much and offers 0 upgradeability or repairability.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings Saipavan, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Book. Your feedback is appreciated as we strive to be innovative while improving the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Without having more information available regarding what you may be experiencing and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support at your leisure for further assistance. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Fast and light. Great little computer...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas gift for my mother in-law. She loves it. Touch sceen is nice. Boot up is fast. Screen could be better with an OLED screen... still pretty nice for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Good school laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my wife going back to school. She has liked the size and touch screen. Nothing she does is too demanding so it works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Samsung at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent laptop. Great connecting to phone. Very speedy. Quick bootup. If you want a decent laptop for general use and some gaming ... this is one

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Computer review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer for the price! Speedy and interactive and compares to other high quality lap tops 100s of dollars more. I’m very pleased with this purchase so far!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife and she loves it. The price was good and it has all the features she was looking for, including her "must have" touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer for college students. Would highly recommend. No need for a 700-800 dollar computer that is going to break down after use

    I would recommend this to a friend