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Customer Ratings & Reviews

Your price for this item is $524.99
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The comparable value price is $749.99

Customer reviews

Rating 4.5 out of 5 stars with 486 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers regard the Galaxy Book as easy to use, lightweight, and reasonably priced. They appreciate the touchscreen feature and find the performance suitable for their needs, including light gaming. However, some users have concerns about battery life, occasional freezing issues, and the pre-installation of Windows 11.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 486 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Awesome Upgrade to my older Samsung laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer. Touch screen is a nice upgrade from my older Samsung laptop. Ordered online. Was ready in less then 2 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Product coming from an apple user!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my purchase! I’ve always been an apple user but I have to say I’m beyond impressed with this product! Runs fast and so far no problems!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for work and school and I have no problems running multiple programs. The battery life lasts all day with continued use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Daughters laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, our 11 year old daughter uses it for her class work and it is very easy and nice even for her without our help.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great middle tier laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this laptop for photo editing, lightweight gaming and common work apps, does an excellent job at that and the touchscreen is a great feature

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my son he loves the large screen however I felt the sound was a bit low. Besides that happy with the laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    decent laptop for a student

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the screen is bright enough for use in the sunlight. the keyboard is responsive. using the screen as a touchscreen is not rewarding

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Finally a good one!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best laptop I’ve purchased in several years. Speed, capabilities and clarity are top, I couldn’t be more happy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 2 out of 5 stars

    Pretty disappointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Fast Easy operation Customizable Cons: Poor sound quality (speakers are underneath) even on 100 you can hardly hear it. Display seems like theres a foggy film over it. Really stressful on the eyes and no amount of adjusting will help. Numeric keys are cramped and somewhat awkward so fluidly using them is an adjustment.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    .

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Download future doesn’t work properly, some apps u can’t download like google choose

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to set up and use. The greek squad helped out with any questions we had and helped with the set up.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good laptop for home use... 5 stars

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    outstanding laptop.. wife uses it for work and it is fast, looks great and you get alot of bang for your buck... very nice

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good looking laptop. It's lite and thin. My wife loves how it works with her Samsung phone

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    A pleaser!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my daughter-in-law, she loves it. I got her an SSD drive for transferring files as well. Great laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ready for college

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my daughter headed to college. She loves it!!!! Very thin and able to carry. I think it’s better than MacBook.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great use for simple tasks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price, light and easy to use. Only issue is touchpad is too hard to press.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Samsung Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed. Easy to set up, Love the touch screen. The Best Buy staff understood what I needed and was very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Happy with my purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sleek look. Easy to log on and get set up. Processor speed is so much faster than my last laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    good surprise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Responsive touch screen with a lot of memory. The computer has a fast start up even though I have added apps.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Galaxy Book

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Galaxy Book touch screen has been great so far. Will recommend it to anyone.

    I would recommend this to a friend