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Customer Ratings & Reviews

Your price for this item is $524.99
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Customer reviews

Rating 4.5 out of 5 stars with 486 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers regard the Galaxy Book as easy to use, lightweight, and reasonably priced. They appreciate the touchscreen feature and find the performance suitable for their needs, including light gaming. However, some users have concerns about battery life, occasional freezing issues, and the pre-installation of Windows 11.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 486 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    My new toy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new computer, the touch screen is really a nice feature!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Book

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so excited with my new book Easy to manage and the touch screen is great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick and easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent very easy to setup it worth the money good for business and all others usei

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Speakers are laughably quiet/defective?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Swapped from a 2015 macbook air and it honestly seems like the same quality. The screen is dull and not very crisp but its the speakers that truly disappointed. They are so quiet it is barely audible. Wondering if this computer is defective because of how insanely low the speakers are. AND THE SPEAKERS FACE DOWN! It seems like a design flaw that was overlooked. I got this to browse the web and watch YouTube and stream shows. I cant do that with this computer without having to purchase a separate speaker.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Laptop for college

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop picked up for my wife for college is working perfect for her.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    my Samsung.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    light laptop. great for the studying i need to do. easy keyboard. great for the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    SHUT DOWN

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes it shuts down on me, need to call geek squad and have them check it out

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good excellent color full display touch screen is very good

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Samsung pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Have had no issues.best buy was very helpful in selecting this pc

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New Samsung laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new Samsung laptop was so easy to set up, and using it is a breeze!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value... easy to use. Easy to set up right out of the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice for both Personal and Work use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Laptop for a budgeted price. It is really good for Personal or Office needs.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Finally a new laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to have a laptop that works and has a touch screen.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never purchase an HP from here again

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely upset. The screen resolution is absolutely horrible…. painful to watch videos on. After 2 months, the cord malfunctioned then broke. It started sparking due to an internal electrical problem when I plugged in the cord, then, the bottom of the keyboard detached (I never moved nor used this laptop anywhere except from my bed so any damage was not caused by myself). When I went and asked about my manufacturer warranty (I was told I had up to a yr), since it broke 6 mths after purchase, they told me they wouldn’t cover it due to external damage and I would have to pay for everything. I paid >$50 for a replacement cord, now useless; after 6 months, I lost over $500.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the fastest and most reliable laptop that I have has.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the laptop it does what I am looking for and I can move it around

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Galaxy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and like the touch screen. Like the size not to big.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent computer for a good price. Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Touchscreen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for basic gaming. Easy to setup and get started.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Excellent home computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer for home use. Wide screen. It suits my needs.

    I would recommend this to a friend