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Customer Ratings & Reviews

Your price for this item is $524.99
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The comparable value price is $749.99

Customer reviews

Rating 4.5 out of 5 stars with 486 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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There aren't enough negative mentions yet.
90%would recommend to a friend

Customers are saying

Customers regard the Galaxy Book as easy to use, lightweight, and reasonably priced. They appreciate the touchscreen feature and find the performance suitable for their needs, including light gaming. However, some users have concerns about battery life, occasional freezing issues, and the pre-installation of Windows 11.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-486 of 486 reviews
  • Rated 2 out of 5 stars

    Didn't last long with light use.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine while it worked. 18 months later, it won't charge or power on and the repair technician says something about the way galaxy books attach the charging port directly to the motherboard makes it more expensive to repair than to replace. Not thrilled. This didn't last nearly as long as I would've hoped.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer quick startup, touch screen easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For the price it's okay

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the laptop but did have it shut down once saying there was an issue. I am also disappointed in the battery. It goes down quicker than it should. Overall it's okay for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - Galaxy Book

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Laptop with all features. I liked it.. and planning to gift my sister.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stopped working

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice looking but it would not start up after a few weeks of use. Was replaced at no cost.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Computer freezes continuously

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst windows machine I have ever owned. It constantly has delays and interruptions with mouse and keyboard input every one or two minutes the computer freezes and ceases to accept input. It even did so writing this review. DON"T BUY THIS MACHINE!, if you just got it, take it back~

    No, I would not recommend this to a friend